Medication Safety Flashcards
What is just culture?
- just culture seeks to create a system of workplace justice that fostered open reporting, while simultaneously, holding people appropriately accountable for their actions
- creates accountability; not punitive, nor blame free
- human error -> accept
- at risk behaviour -> coach
- reckless, knowingly cause harm, purposely cause harm -> sanction
What are the benefits of just culture?
- creates psychological safety for staff to report errors
- shifts focus from errors and outcomes to system design
Define side effect?
A known effect, other than that primarily intended, relating to the pharmacological properties of a drug.
Define adverse drug reaction?
Any response to a drug that is noxious and unintended.
Define medication error?
A medication error is any preventable event that may cause or lead to inappropriate medication use or patient harm.
Define adverse drug event?
An injury due to medication.
May be preventable (medication error) or not preventable (adverse drug reaction or side effect).
Define near miss?
An event or situation that could have resulted in medication error, but did not.
What are the four main steps in the medication use process?
- Prescribing (choose correct med for given clinical situation, considering pt specific factors eg allergies & document)
- Preparation and dispensing (review and confirm prescription, prepare medicines, document and dispense with counselling)
- Administration (give right drug to right patient in right dose via right route at right time & document)
- Monitoring (monitor therapeutic effects and adverse drug reactions & document)
What errors can occur in prescribing?
- inadequate knowledge about drug indications and contraindications
- not considering indiv patient factors eg allergies
- inadequate communication
- poor documentation eg illegible
- mathematical error when calculating dose
- incorrect data entry using computerized entry
What errors can occur during dispensing?
- transcription error
- failure to check for indiv pt factors eg allergies
- labelling or packaging mixed up
- poor inventory control
- poor documentation eg illegible
- mathematical error when calculating dosage or quantities
- miscommunication
What errors can occur during administration?
- wrong drug, route, time, dose, patient
- omission - failure to administer
- inadequate documentation or communication
What errors can occur during monitoring?
- lack of monitoring for ADRs
- drug not ceased if not working or course completed
- drug ceased before course is completed
- drug levels not measured or not followed up
- communication failure
What are the factors that can contribute to medication errors?
1) Patient factors
2) Medication/technology design factors
3) Staff/human factors
4) System/workplace factors
What are the patient factors?
- multiple meds or conditions
- > 1 doctor
- renal impairment, pregnancy etc
- cannot communicate well
- do not take active role in own medication use
- children and babies
What are medication/technology design factors?
- inappropriate packaging or design causing confusion
- look alike, sound alike
- label inaccurate or incomplete
- info is misleading or confusing
- distracting logo
- complex or poorly designed technology eg malfunction, wrong device selected