Medical Negligence Part 1 and 2 Flashcards
what is the General Medical Council?
The GMC is the professions regulator
who is the GMC regulated by?
It is regulated by the Professional Standards Authority
what is the role og the GMC?
The GMC’s statutory responsibility is to produce the Medical Register – its membership
The GMC is responsible for overseeing and certifying the appropriateness of medical education
It is responsible for ensuring that doctors are fit to practice – by publishing its ethical and professional guidance – Good Medical Practice
What does the GMC guidance include?
- Ethics
- Professionalism
- Professional Governance
- The Law as it affects and governs medical practice
- Confidentiality
- Consent
- Negligence
- Record Keeping
- Risk management, audit, peer review
- Clinical governance
- Referral of patients
- Dealing with criticism and complaints
- Working with colleagues, team working
- The duty to report
- The duty of candour
- Continued professional development
- Self appraisal and staying healthy
what are the simplified aims/guidance of the GMC?
Putting patients first
Being honest
Having the knowledge to practise medicine legally
Knowing one’s limitations
Being knowledgeable and keeping up to date
Treating people with dignity
Treating people consistently
Being able to admit you are wrong
What Relevance Does Legislation have to Working as a Doctor?
- Working legally and lawfully
- Duty of care to the patient
- Working with proper skill and attention
- Risk versus benefit analysis
- Working in a patient’s best interests
- Working within one’s own capabilities
- Achieving expected outcomes
when a complaint is made:
what is the first kind
a local complaint
when a complaint is made:
what comes after a local complaint?
disciplinary action - employer
when a complaint is made:
what comes after disciplinary action - employer?
civil claim
when a complaint is made:
what comes after a civil claim?
medical council
when a complaint is made:
what comes after the medical concil?
criminal prosecution
local complaints are made by who?
Patients have a right to complain
what may a patient complain about?
- Error
- Grief
- Poor understanding/poor explanation
- Unrealistic expectations
- Failure to appreciate needs/wishes of patient
Do doctors reply to the complaint?
You have legal and professional responsibilities to reply
The first response back to an angry patient is the crucial one
what doe sthe GMC say in regard to local complaint?
The GMC states:
“… you have a professional responsibility to deal with complaints constructively and honestly. You should co-operate with any complaints procedure which applies to your work. You must not allow a patient’s complaint to prejudice the care or treatment you provide or arrange for that patient …
When appropriate you should offer an apology.”