MD3 Communicate for impact: Clear and concise communication

Question 1

Communicating with Stakeholders

Answer 1

The information communicated to stakeholders is sensitive and should be handled with care.

Different stakeholders may need to be informed about different issues.

Communications should be clear, concise, and focused.

Avoid unnecessary technical terms and have a clear purpose.

Ask your manager or immediate supervisors questions to find out what the stakeholders you communicate with need to know.

Understand what matters most to stakeholders so you know what information to share with them.

Effective communication involves relaying only the information that is most relevant to stakeholders.

Staying informed about security issues helps stakeholders do their jobs more effectively.

Your role in communicating with stakeholders is to help them obtain that information.