MD1 The value of documentation

Question 1

Documentation

Answer 1

Documentation is any form of recorded content that is used for a specific purpose. This can be audio, digital, or handwritten instructions, and even videos. There is no set industry standard for documentation, so many organizations set their own documentation practices. Regardless, documentation is meant to provide instruction and guidance on a specific topic.

Remember, there isn’t an industry standard for documentation, which means that one organization’s documentation practices may look completely different than another’s.

Question 2

Types of documentation

Answer 2

There are also many types of documentation, and you may already be familiar with some of them from the previous lessons. These include…

playbooks
incident handler’s journals
policies
plans
final reports