MB-901 Flashcards
Your company has deployed Dynamics 365 Marketing.
Which two of the following apps are NOT bundled in Dynamics 365 Marketing? NOTE: Each correct answer is worth one point.
A. Customer Voice B. Lead Management C. Order Management D. Event management E. Connector for LinkedIn Lead Gen Forms
Answer: BC
You want to export data from Dynamic 365 Sales into a Power BI report. Does Power BI use the same security as Dynamic 365 Sales?
A. Yes, it does
B. No, it does not
Answer: B
In Dynamics 365 Sales, which of the following Power App tools allows you to create a data entry form to capture lead name, contact telephone and product data?
A. Power Automate
B. Canvas apps
C. Dataverse
D. Insights
Answer: B
In Dynamics 365 Sales, which of the following Power App tools allows you to create a system that sends email notifications to the sales manager whenever a sales lead is captured?
A. Canvas apps
B. Power Automate
C. Power Apps portal
D. Common Data Service
Answer: B
Your company is planning on deploying Dynamics 365 Finance.
The company wants unrestricted access to the application database. You are required to suggest a deployment model for the company. You suggest an on-premises deployment.
Does your suggestion meet the company’s requirements?
A. Yes, it does
B. No, it does not
Answer: B
Your company is planning on deploying Dynamics 365 Finance.
The company wants unrestricted access to the application database.
You are required to suggest a deployment model for the company. You suggest an online deployment.
Does your suggestion meet the company’s requirements?
A. Yes, it does
B. No, it does not
Answer: B
Your company is planning on deploying Dynamics 365 Finance.
The company wants to ensure that it always has the latest version and features of Dynamics 365 Finance.
You are required to suggest a deployment model for the company. You suggest an online deployment.
Does your suggestion meet the company’s requirements?
A. Yes, it does
B. No, it does not
Answer: A
Your company is planning on deploying Dynamics 365 Finance.
The company wants to ensure that it always has the latest version and features of Dynamics 365 Finance.
You are required to suggest a deployment model for the company. You suggest an on-premises deployment.
Does your suggestion meet the company’s requirements?
A. Yes, it does
B. No, it does not
Answer: B
Your company wants to migrate to the Common Data Model. The company is concerned about data consistency.
How the Common Data Model provide data consistency?
A. It uses standardized data formats that can be consumed by applications.
B. It provides a standardized schema.
C. It provides standardized entities for the data.
D. It uses Database Consistency Error checking.
Answer: B
Your company has a Microsoft Dynamics 365 Customer Service system. Company security policy states that Auditing must be enabled in Dynamics 365. You enable Global Auditing in Dynamics 365.
Which two of the following statements are true? Note: Each correct option is with one point
A. Auditing can be enabled or disabled at the entity level.
B. Only user access to the system is logged.
C. If a field value is updated, you can determine the previous value from the audit log.
D. The default audit log retention period is 120 days.
Answer: AC
Your company has adopted Dynamics 365 Sales and plans to implement Dynamics 365 Sales Insights.
The company want to generate personalized and actionable insights to guide sellers on their best course of action, to build stronger relationships with their customers and to close more deals.
Which feature Dynamics 365 Sales Insights would meet this requirement?
A. Auto capture
B. Talking points
C. Assistant
D. Conversation intelligence
Answer: C
Your company has implemented Dynamics 365. The company has developed a new product that you must present to a current customer.
You want to enlist the help of employees who have had dealt with the customer to plan your presentation.
You use Customer Service Insights to identify the employees who had previously dealt with the customer.
Does your suggestion meet the company’s requirements?
A. Yes, it does
B. No, it does not
Answer: B
Your company has implemented Dynamics 365. The company has developed a new product that you must present to a current customer.
You want to enlist the help of employees who have had dealt with the customer to plan your presentation.
You use Sales Insights to identify the employees who had previously dealt with the customer. Does your suggestion meet the company’s requirements?
A. Yes, it does
B. No, it does not
Answer: A
Your company has implemented Dynamics 365. The company has developed a new product that you must present to a current customer.
You want to enlist the help of employees who have had dealt with the customer to plan your presentation.
You use Power Virtual Agents to identify the employees who had previously dealt with the customer.
Does your suggestion meet the company’s requirements?
A. Yes, it does
B. No, it does not
Answer: B
Your company is considering acquiring Dynamics 365 Sales Insights.
Which three of the following are benefits of using Dynamics 365 Sales Insights? Each correct answer presents a complete solution.
NOTE: Each correct selection is worth one point.
A. Increase conversion and win rates by using AI to prioritize leads and opportunities.
B. Provide end-to-end views of customer journeys.
C Guide sellers on their next course of action with timely and actionable insights.
D. Build stronger relationships with customers and move relationships forward with AI-guided selling.
E. Use AI to analyze communications to identify possible leads.
Answer: ACD
A company has recently deployed Microsoft Dynamics 365 Customer Service.
You want to deploy a portal that includes the following features: knowledge management, support/case management, ideas and blogs.
Which of the following portals should you deploy?
A. Community portal
B. Customer Portal
C. Customer Self-Service portal
D. Employ self-service portal
Answer: A