MB-200 50 Questions Flashcards by Monica Lewinksi

You are tasked with designing the entity relationship diagram for a new model-Driven App.

Your app needs to read data from a table in an external Azure SQL Data-base.

You need to specify the type and properties of the entity for this data.

What should you do?

Create the entity as a virtual entity.
Define an alternate key for the entity.
Create the entity as an activity entity.
Set the ownership of the entity to user or team owned.

Create the entity as a virtual entity.

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You are a Power Platform Administrator.

You need to configure security for your Common Data Service (CDS).

You must meet the following requirements:

Restrict Read and Write to records.
Restrict Read and Update on specific fields.
Allow Read and Write to records of your direct reports across business units.
Enable users to easily share a record with other users.

How should you configure security to meet these requirements? To answer, drag the appropriate security feature to each requirement. A security feature may be used once, more than once or not at all.

Requirement:

Restrict Read and Write to records

Restrict Read and Update on specific fields

Allow Read and Write to records of your direct reports across business units.

Enable users to easily share a record with other users.

Features Available:
Security Role
Access Team
Business Rule
Business Unit
Position Hierarchy
Field Security Profile
Manager Hierarchy

Restrict Read and Write to records- Security Role

Restrict Read and Update on specific fields- Field Security Profile

Allow Read and Write to records of your direct reports across business units- Position Hierarchy

Enable users to easily share a record with other users- Access Team

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You are a Dynamics 365 administrator for a company that provides customer support.

You need to set a number of hours for support via email that Premium customers are eligible to.

What should you configure?

a. email template
b. Restrict based on entitlement terms setting
c. Service level agreements (SLA) setting
d. Entitlement template channel

d. Entitlement template channel

The entitlement template channel is used to track customer support terms for each channel (email, phone and so on) separately.

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You are a Dynamics 365 Customer Engagement administrator. The storage needs of your origination are greater than expected, and the company pays extra money for this storage space.

You need to reduce storage space by moving all attachments from Dynamics 365 to SharePoint.

Which three actions should you perform? Each correct answer presents part of the solution.

a. Manually create site contents and structure for your SharePoint entities.
b. Add permissions to the specific users to access SharePoint.
c. Enable server-based SharePoint integration.
d. Enable SharePoint document management on the desired entities.
e. Create a plug-in that moves the documents from Dynamics 365 to SharePoint.

b. Add permissions to the specific users to access SharePoint.
c. Enable server-based SharePoint integration.
d. Enable SharePoint document management on the desired entities.

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You are a Power Platform Administrator.

You need to try out a new feature and create a trial environment with a database.

When you finish, you no longer need the environment.

What should you do?

a. Convert the Trial environment to a Production environment.
b. Nothing, the trial environment will be automatically deleted after 30 days.
c. Raise a support ticket to request the deletion of the Trial environment.
d. Reset the Trial environment

b. Nothing, the trial environment will automatically be deleted after 30 days.

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You create a new entity for customer purposes. All the customer’s users must be able to view all records of this entity.

Which type of the entity ownership should you use?

a. Organization-Owned
b. User or Team Owned
c. None
d. Business-owned

a. Organization-Owned

Organization-owned is used when all records of the entity must be available for all users.

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You are a Dynamics 365 Customer Engagement consultant. You need to set up an appropriate access level to your environment for your needs described below.

Which security role should you use for each requirement? To answer, drag the appropriate security role to each requirement. Security role may be used once, more than once, or not at all.

Requirement:
A user needs full access to the environment to be able to customize the environment.

A user needs extended access to the environment customizations and must be able to view and modify only records created by this user.

A user must be able to create and modify all resource types in the environment but cannot access data in the environment.

A user must only be able to perform actions with records that this user created.

Requirement:
A user needs full access to the environment to be able to customize the environment.- System Administrator

A user needs extended access to the environment customizations and must be able to view and modify only records created by this user. - System Customizer

A user must be able to create and modify all resource types in the environment but cannot access data in the environment.- Environment Maker

A user must only be able to perform actions with records that this user created. - CDS (Common Data Service) User

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You are creating a new trading procedure with Dynamics 365 for Customer Engagement for a car rental organization. Sales managers need to submit, approve and process requests from customers.

You need to create an interactive wizard for this purpose.

Which type of process should you use?

a. Workflow
b. Action
c. Dialog
d. Business process flow

d. Business process flow

This allows you to create a wizard that will lead the user through the steps to input all the needed data.

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You work on a Dynamics 365 Customer Engagement project.

You need to create a Division Manager security role that must be able to set up teams in the division.

What is the least required set of permissions that you should add for the role?

a. Create, Assign, Write, Delete
b. Assign, Read, Write, Delete
c. Create, Read, Append, Delete
d. Create, Read, Write, Delete

d. Create, Read, Write, Delete

The role should have Create, Read, Write and Delete privileges in the D365 Customer Engagement project to be able to create a team.

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You work on a project to implement Dynamics 365 in a sales company. The company has several teams that work on customer orders simultaneously in order to speed up the sales process.

You need to establish entity relationships and build an entity relationship diagram. For each team, relevant information about their interaction with orders should be captured in separate records in the system.

Which type of relationship should be implemented between the team entity and the order entity?

a. Hierarchical self-reference
b. Combination of one-to-many and many-to-one with an intersect entity
c. One-to-many
d. Many-to-one

b. Combination of one-to-many and many-to-one with an intersect entity

This reflects the possibility that a team might work on several orders and that an order might have several teams working on it. Additionally, this option allows you to capture required information about each team-order interaction in the intersect entity.

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You are a Dynamics 365 Administrator. Users report that the system is slow to respond, so you are investigating these performance issues.

You need to verify network capacity and which characteristics are affecting the performance of the model app.

Which two characteristics should you investigate? Each correct answer presents part of the diagnostic process.

a. Error rate
b. Bandwidth
c. Latency
d. Number of hops

b. Bandwidth
c. Latency

These are the two primary characteristics of a network that affect the performance of model-driven apps.

Latency = The time required for a signal to travel from one point on a network to another.

A lower latency = better level of performance.

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Your company extends existing Dynamics 365 dashboard functionality by enabling integration with Power BI.

You need to share a personal dashboard that contains Power BI visualization with another user.

Which two actions should you perform to achieve this? Each correct answer presents part of the solution.

a. Convert the dashboard to a system dashboard.
b. Configure collaboration using SharePoint.
c. Set up an access team.
d. Configure sharing in Power BI.
e. Add the Reporting permission.
f. Configure sharing in Common Data Service (CDS)

d. Configure sharing in Power BI

f. Configure sharing in Common Data Service (CDS).

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A university uses Dynamics 365 Customer Engagement.

You need to maintain relationships between professors, students and departments.

What type of relationship should you use for each scenario?

A professor with departments

Students and courses

A professor with departments- Many to one

Students and courses- Many-to-many

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You are creating a new Model-Driven App in the Common Data Service where there are already a number of apps deployed.

Your app needs to deploy your changes from your development environment into the production environment.

You need to provide the capability to roll back your changes.

What should you use to package your changes?

a. a managed solution
b. The Common Data Services Default solution
c. An unmanaged solution
d. The Default solution

a. a managed solution

This is the only option that will allow the changes to the uninstalled.

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You are a Dynamics 365 administrator. Your organization wants to improve employee interaction with Dynamics 365. You need to integrate the app with Outlook. How should you deploy the app?

a. Enable server side synchronization and push the app to users from the Dynamics 365 App for Outlook setting.
b. Enable server-side synchronization and deploy the Dynamics 365 App for Outlook via a managed solution.
c. Enable server-side synchronization and push the Outlook add-in from the Manage Add-ins setting
d. Enable server-side synchronization and deploy the Dynamics 365 App for Outlook via an unmanaged solution.

a. Enable server-side synchronization and push the app to users from the Dynamics 365 App for Outlook setting.

You can push the app to all eligible users or to certain users only by selecting the corresponding options.

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You are a Dynamics 365 administrator in an organization that provides customer service. Each employee manages several accounts and works on numerous cases related to those accounts at once.

You need to make sure that when users search by keywords, they get a list of relevant account and case records as a result.

What should you do?

a. For each of the entities, create separate shared Advanced Find views that include lookup fields to relevant entities as search conditions.
b. Configure Relevance search.
c. For each of the entities, update out-of-the-box Quick Find views by including lookup fields to relevant entities as search conditions.
d. Share a new Advanced find view that includes lookup fields to relevant entities.

b. Configure Relevance Search

You should configure Relevance Search as it performs a search across several entities at once and returns results that include records from the several entities sorted by relevance.

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You’re a Dynamics 365 administrator for a service company. Employees communicate with customers via telephone and Skype.

During the calls they need to be able to see the full customer profile on their screens and be able to quickly capture customer case information without needing to switch to another system area.

You need to implement this interaction.

Which combination of form types should you use?

Customer Entity
Case Entity

Customer Entity- Main form

Case Entity- Quick create form

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You’re a Dynamics 365 Customer Engagement developer. You develop a product that will be applied as a third-party component to other systems.

You need to decide what type of solution to use.

Which configuration should you use?

a. Unmanaged solution with a customer publisher
b. Managed solution with a custom publisher.
c. Managed solution with the default publisher.
d. Unmanaged solution with the default publisher

b. Managed solution with a custom publisher.

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You are a Power Platform functional consultant working on a live system based on a Common Data Service (CDS) production environment.

You have another production environment for user acceptance testing (UAT). Users from the live system do not have access to the test environment.

You need to copy customizations from the live environment to the UAT environment. No live data should be copied to the test environment.

Switch the UAT environment to Sandbox.
Select the live environment
Select the Copy over customizations and schemas only option.
Select the UAT environment.
Select a security group.
Disable administration mode for the UAT environment.
Switch the UAT environment to Production.

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You are a Dynamics 365 administrator.

You use standard wording for communication with customers.

You need to send a standardized email containing data from fields on a custom entity.

Which feature should you use?

a. Classic workflow
b. Word template
c. Email template
d. Template in SharePoint

a. Classic Workflow

With the Send Email step and Form assistant, you can include fields from a custom entity.

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You are a Dynamics 365 Customer Service administrator. You have users deployed worldwide using the web client.

Some users report that forms are slow to load.

What should you do to begin diagnosing the problem?

a. Ask users to run the Microsoft Support and Recovery Assistant.
b. Install the 365 for Outlook client.
c. Enable legacy form rendering.
d. Ask users to run the Dynamics 365 Diagnostics tool.

d. Ask users to run the Dynamics 365 Diagnostics tool

You administer a Dynamics 365 for Sales system.

Users report that they cannot access their app on their Apple mobile device.

Which three components are required to run the app?

a. Mobile offline synchronization
b. Model-Drive App
c. Power Apps mobile app
d. Android device
e. Dynamics 365 for mobile privilege.

a. Model-Driven app

e. Dynamics 365 for mobile privilege

You are a Dynamics 365 customer Engagement system administrator. You set up your server-side email synchronization.

You need to configure mailboxes to use the default profile for your IMAP connection to the email server.

Which two actions should you perform to complete this setup?

a. Ensure that you have Append and Read privileges on the Mailbox entity.
b. Set the Server Profile
c. Assign your user account the Dynamics 365 App for Outlook user security role
d. Set the delivery method for email, appointments, contacts and tasks

b. Set the server profile

d. Set the delivery method for email, appointments, contacts, and tasks

You are building a model-driven app with a custom entity named Product Idea to manage the process of evaluating new products for the company.

A subset of users requires collaboration on each idea in a private area.

You need to enable the use of OneNote within the Product idea form.

Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of possible actions to the answer area and arrange them in the correct order.

Create a SharePoint Site Collection and assign permissions.
Enable server-based Share-Point integration
Enable the Product Idea entity for document management.
Turn on OneNote integration for the Product Idea entity.

You develop a Canvas app to collect marketing research information and store it in a corresponding entity in your company's Common Data Service (CDS) database. You share the app with the Marketing department. However, the users report that they cannot capture information using the app. You need to resolve the issue. What is the most likely cause of this issue? a. Canvas apps cannot work with CDS databases b. The Canvas app must have a site map to be able to work with a CDS database. c. Users do not have permissions to work with the entity. d. The Canvas app must have at least one business process flow for users to follow.

c. Users do not have permissions to work with the entity.

Your organization is planning to migrate to the next version of Dynamics 365. To test the new version, you decide to create a separate sandbox environment. You need to transfer the exiting customization and data from your test environment to the sandbox environment. What should you do? a. Use a layered managed solution b. Make a full copy of the Test environment c. Use the default solution d. Use the Configuration Migration Tool

b. Make a full copy of the Test environment

You are working on a proof of concept for a company that is planning to migrate to Dynamics 365. To be able to demonstrate your solution and test its functionality, you need to add test data records to your environment. What should you do? a. Import models by using the Dynamics 365 import tool b. Use the sample data option in the Data management settings. c. Transfer relevant data schemas by using the Configuration Migration tool. d. Enable the Unified Service Desk solution for the test environment.

b. Use the Sample data option in the Data management settings. You can populate a solution with sample data for testing and demos with the Sample Data option under Settings > Data Management.

A model-driven app using custom entities and fields supports a business operation. The app is in English and all components are in a solution. Your business is expanding into other countries and the new users speak languages other than english. You need to provide translations to other languages for the labels in the forms. Which four actions should you perform in sequence? To answer, move the appropriate actions from the list of possible actions to the answer area and arrange them in the correct order.

1. Enable the other languages in your environment 2. From the Actions toolbar in the solution, select Export Translations. 3. Add the translated text to the exported XML file. 4. From the Actions toolbar in the solution, select Import Translations.

You are a functional consultant implementing Dynamics 365 for Customer Service. Users need to only see entities in the app navigation that are relevant to their user, the client they are using, and the which version of Dynamics 365 they are accessing. You need to restrict the entities on the subarea in the sitemap to meet these requirements. Which sub-area property in the site map should you use for each requirement? Requirement: Make the entity visible only to users who can create records Make the entity invisible when using on-premises Make the entity visible only when using the web client

- Privilege - SKU - Client

You are a Dynamics 365 Administrator. You implement the Field Service App. You need to manage monthly updates to apps, installing solutions, and related services. Which admin areas should you use to perform these tasks? To answer, drag the appropriate admin area to the requirement. An admin area may be used once, more than once, or not at all. Requirement: - Install Voice of the Customer - Apply upgrades to Apps - Install Inside View Admin Area Choices: - Applications tab - Instances tab - AppSource - Updates tab

- Applications tab - Instances tab - AppSource

You are a Power Platform administrator. You have model-driven apps on a Common Data Service. You have multiple environments and apps. You need to control access to apps and environment using security. Which security features should you use? To answer, drag the appropriate security feature to each requirement. A security feature may be used once, more than once, or not at all. - Access to all environments - Access to a single environment - Access to data and functionality - Manage environments in the tenant Choices: - License - Office 365 role - Security group - Security role - User - Team - Access Team

- License - Security group - Security role - Office 365 role Without a license, a user cannot access any environment. Security groups are created in Office 365 and can be associated with an environment. If a security group is associated with an environment, only users in that security group can access that environment. Security roles are assigned to users and teams and define what data the user can view and the actions that a user can perform on data. The two Office 365 admin roles (Global admin and Dynamics 365 service admin) permit the management of environments in the tenant.

You are creating a Dynamics 365 application for use by three different company teams. You need to create a list of items for each team to work on while making sure that each list is shared within the appropriate team only. What should you use? a. Quick find view b. System view c. Personal view d. Public view

c. Personal view With personal views, you can create a filter inside the view to list items that belong to each of the teams and then you can specify what users and/or teams can access the view.

You are a Customer Engagement system administrator. Your organization has three different environments: Development, Staging and Production. Two users work on a shared machine on the Product environment. One of them forgets to log out from the system, and the second user makes and saves changes on-behalf of the first user's account. You need to configure an inactivity timeout for user sessions to avoid such situations on all environments. How should you configure this feature? a. For each user in Dynamics 365 b. For each user in the Dynamics 365 admin center c. For each instance of Azure Active Directory (Azure AD) associated with the tenant d. For each Dynamics 365 instance

d, For each Dynamics 365 instance Under Settings go to Administration, then to System Settings and open the General tab. Under Set session timeout, you can configure your settings.

You are a Dynamics 365 developer. You are able to create, modify and delete contact records in the system. You decide to clean up your existing environment to save space. You need to delete all unnecessary contacts with a bulk deletion job. You can see bulk deletion jobs under the Data Management section, but you are not able to create a new one. What is the root cause of the issue? a. The BulkDelete privilege is not added to the security role for the user. b. The ClearData privilege is not added to the security role for the user. c. The BatchDelete privilege is not added to the security role for the user. d. Only admins can create a bulk deletion job.

a. The BulkDelete privilege is not added to the security role for the user. Your user should have the BulkDelete privilege assigned to the security role in addition to the standard Delete privilege. The BulkDelete privilege allows users to create bulk deletion jobs.

You are a functional consultant performing data modeling for a new Model-Drive App. The other members of the project need to be able to understand the data model easily. You need to propose a visual representation of the data model. What should you create? a. A document with screenshots of the entity relationships from the solution explorer. b. A document with snapshots of the business process flow. c. A document with all entities, fields and relationships d. An entity relationship diagram (ERD)

d. An ERD. An ERD is the only option showing a visual representation of the entities and their relationships.

You create a model-driven app using two custom entities (A and B) in a 1:N relationship with fields to support business operations. Users require a guided process to aid in collecting and entering information. You create a business process flow with stages for entities A and B. Users report that the business process flow is forcing them to always create a new record in the state for entity B and not select an existing record. You need to edit the business process flows so that existing records for entity B can be selected from within the business process flow without affecting users. Which four actions should you perform in sequence?

1. Edit the business process flow 2. Select the stage for entity B 3. Change the relationship from none to a 1:N relationship between entity A and entity B 4. Update the business process flow

You create a new Country entity that contains reference data for the whole organization. You populate it with the required records. You need to transfer your changes and the data, while making sure that the ownership of the entity cannot be changed. What should you do? a. Make a full environment copy b. Transfer your customizations by using an unmanaged solution and transfer the data by using the Configuration Migration tool. c. Transfer your customizations by using a managed solution and transfer the data by using the Dynamics 365 Import tool d. Transfer both the customization and the data by using the Configuration Migration tool.

b. Transfer your customizations by using an unmanaged solution and transfer the data by using the Configuration Migration tool. You can use an unmanaged solution because entity ownership cannot be changed once the entity is created. You can use an Excel file for the Configuration Migration Tool to transfer the data.

You are a system administrator of the Dynamics 365 Customer Engagement project. You want to give appropriate permissions to your users. Which access levels should you use for each of the cases below? To answer, drag the appropriate access level to each description. Each export type may be used once, more than once, or not at all. - You need to allow you system architect to access all the records within your organization - You need to provide a regional manager with a minimal level of access to the data of the main business unit and all its subordinated business units - You need to provide a manager with a minimal level of access to the data shared within user's team - You need to restrict any access to entity for the certain group of users. Choices: - Basic - Deep - Global - Local - None

- Global - Deep - Local - Basic - None Global: Access to all records of the organization Deep: Access to the records of the business unit and all the records created in its subordinated business units Local: access to the records of the business unit and the user controls Basic: Access to the records owned by the user and to the records shared in a user's team None: Restricts access to the record

Your company uses security groups to control access to Dynamics environments. Recently three new employees joined your company. They are added to a relevant Security Group associated with the company's production environment. The new users report that they cannot access the environment. You need to resolve this issue. What is the cause? a. Users need to be included in the Manager hierarchy b. Users need to be included in an access team c. Users need to be assigned a security role inside the new environment d. Users need to be included in the Position hierarchy

c. Users need to be assigned a security role inside the new environment.

You are a Dynamics 365 administrator. Your organization requires an advanced tool to work with customer support cases. You decide to enable OneNote integration for the Case entity. Which two prerequisites must be met in order to do this? Each correct answer presents part of the solution. a. Enable Enhanced Microsoft Teams integration b. Enable OneDrive for Business permission in the user roles c. Enable OneDrive for Business (online) in system settings d. Enable Document management for the entity e. Enable server-based SharePoint integration f. Enable Basic Microsoft Teams integration

d. Enable Document management for the entity | e. Enable server-based SharePoint integration

You are the administrator of a Dynamics 365 Customer Engagement project. You need to configure the hierarchy for your organization so that all the managers of the same branch have read-only access to the records of all subordinates, no matter who their actual manager is. Why type of hierarchy should you use for this case? a. Manager hierarchy b. Position hierarchy c. Product hierarchy d. Organizational hierarchy

b. Position hierarchy It allows managers to view records that are owned by users controlled by other managers from the same branch.

You administer D365 for a company that provides customer service. The company has several dedicated teams for managing customer cases and needs this structure in Dynamics 365 to be able to capture daily progress for customer cases. What type of structure do you use? a. Dynamics 365 access team b. Office 365 group c. Dynamics 365 owner team d. Microsoft team

c. Dynamics 365 owner team You should use an owner team when you know the number of teams when you create a system structure and you need to report progress based on the team owned records.

You are a Power Platform Administrator. You use Power Automate to perform automation. You are notified that there are errors in your flow runs. You need to troubleshoot the flows that errored and run them again. You navigate to flow.microsoft.com and select the flow. What actions should you take? Flow Management Option: - View failed runs - Run a flow again - Run a flow in editor Action Options: - Run history - Resume - Resubmit - Submit - Test - Save & Run

- Run history - Resubmit - Test

Your organization stores information about its products in two entities: a parent city named Category and a child entity named Product item. You need to modify an existing Product item main form to include the following information from the parent entity: Category Name and Category Reference Number What should you do? a. Add a new business rule b. Add a new quick view form c. Add two new field mappings d. Add two new rollup fields

b. Add a new quick view form

You are Dynamics for Sales functional consultant. You use business process flows to ensure that data is entered consistently. The business process flow starts on the lead entity and includes stages for the opportunity and quote entities. The final stage is on quote. You want to run a workflow when the user clicks on Finish in the last stage of the business process flow. You want to run a workflow when the user clicks on Finish in the last stage of the business process flow. For each of the following statements, select Yes if the statement is true. Statement (Y/N): - The workflow must be real-time - The workflow must on-demand. - The workflow must trigger on create - The entity of the workflow must be Lead - The entity of the workflow must be Quote - The workflow trigger is Stage Exit in the last stage - The workflow trigger is Process Completed in Global Workflows

- No - Yes - No - Yes - No - No - Yes

You are a Dynamics 365 CE financial manager. You need to create a new template that contains all customer invoices using Microsoft Word 2016. Which two actions should you perform? a. Create the Word template for the Invoice entity and add a relationship with the Contact entity. b. Create the Word template for the Account entity and add a relationship with the Invoice entity. c. Create the Word template for the contact entity and add a relationship with the Invoice entity. d. Upload the file to Dynamics 365 as a Word template. e. Convert the Word file to Excel and upload the file to Dynamics 365 as an Excel template.

c. Create the Word template for the contact entity and add a relationship with the Invoice entity. d. Upload the file to Dynamics 365 as a Word template.

You are automating your company's case creation process for customer complaints. You decide to create a business process flow that will help to process the customer complaints. The first stage of the flow requires selecting all impacted customers. The second stage requires automatic creation of a single complaint for each customer. The third stage notifies the user that everything was processed successfully. You need to prevent the flow from moving to the next stage before all required actions are completed on that stage. What should you do? a. Show a warning message to the user with the list of recommended fields that need to be filled in before stage changes. b. Create flags for every business process flow stage and allow changing stages only when the flags have the appropriate values. c. Allow only managers to change stages. d. Use the Abandon process option when you want to prevent stage changes.

b. Create flags for every business process flow stage and allow changing stages only when the flags have the appropriate values. To prevent flow stage changes until all required actions are completed, you need to add flags for every stage. Those flags will be set when all the required operations are completed. One flags are set, a user will be able to change the stage. If the flags are not set, an error message will be displayed.

Your organization uses Relevance search to look for related records from different entities. Users report that the records from one of the entities do not appear in the result list. You find out that the entity was not included in Relevance search. You include it and perform tests immediately, but the entity's records still do not show up. You need to resolve the issue. What is most likely the cause? a. Auditing is not enabled b. The entity does not have the Appears in global filter in interactive experience option selected. c. The entity does not have Quick Find view to be used by Relevance search to determine searchable fields. d. Your changes have not been processed by the cloud platform

d. Your changes have not been processed by the cloud platform.

You are a Dynamics 365 System Administrator. You need to remove inactive system jobs older than one month from the environment to save storage space. What should you do? a. Export system jobs that were completed more than a month ago to Excel, mark them as inactive, and re-import them. b. use Advanced Find to look for and delete system jobs with the completed status that were created more than a month ago. c. Create a recurring bulk record deletion job that looks for completed system jobs modified more than a month ago. d. use Advanced Find to look for and delete systems jobs with the OnModified field older than 1 month.

c. Create a recurring bulk record deletion job that looks for completed system jobs modified more than a month ago.

You are a Dynamics 365 developer. You are working on email templates. You need to transfer the templates from the dev environment to the test environment and share them within your organization. What should you do? a. Export the templates to an XML schema file. Import the saved file into the testing environment b. Export the templates to a JSON data file. Import the saved file into the testing environment. Select the Make Template Available to Organization option for each template. c. Export the templates to a zip file as an unmanaged solution. Import the saved file into the testing environment Select the Make Template Available to Organization option for each template d. Export the templates to a HTML file Import the saved file into the testing environment Bulk re-share the templates with organization teams

c. Export the templates to a zip file as an unmanaged solution. Import the saved file into the testing environment. Select the Make Template Available to Organization option for each template.