May 11th test Flashcards

1
Q

What is a multi-national

A

A very large business which has outlets or production facilities in a number of different countries, while maintaining a definite home base.

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2
Q

Four advantages of a multi-national

A

Host countries may offer grants and financial incentives such as tax breaks to entice them to open a facility in the country Costs of land and labour can be considerably lower in the host countries, thus reducing costs and increasing profits Can sell more in the host country than they could if they had been exporting as they are not restricted by quotas and tariffs. Corporation tax may be lower in host countries which means owners can keep more of their profits

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3
Q

What are four disadvantages of multi-nationals

A

The local currency may be too weak to allow profits to be converted back at a good rate Technical expertise and local infrastructure may be poor, requiring a lot of investment The host country may be politically unstable Local legislation may restrict business practices that are legal in other countries

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4
Q

What are appraisals

A

Appraisal and training helps motivate staff and so improves staff retention. Staff appraisal is a yearly performance review between an employee and their line manager. They reflect on the year just passed, and then: identify training needs identify areas for improvement discuss if specific targets from the previous aprraisal have been met Where the appraisal shows previous targets have been met, the employee may receive a bonus or another financial reward.

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5
Q

What are three appraisal methods

A

one-to-one 360-degree peer-to-peer

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6
Q

What is one-to-one appraisal

A

This is a regular and formal review of an employee’s performance by their line manager, which normally takes place at least once a year. One-to-one appraisals involve a review on an employee’s progress towards their targets. Time is taken to set targets for the coming year. There is an opportunity during this appraisal to identify training needs and future career plans.

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7
Q

What is 360-degree appraisal

A

This is an evaluation of an employee’s performance that considers feedback and opinions from: line managers peers subordinates the employee themselves Each person asked to take part in a 360-degree appraisal will be given a set of identical questions about the employee. The answers will be used to compare and analyse how the employee is performing. This will help them with self-evaluation and improvement. A 360-degree appraisal allows for different viewpoints to be considered when reviewing your performance and identifying future training needs.

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8
Q

What is peer to peer appraisal

A

This type of appraisal excludes an employee’s line manager. Other workers in the same or similar position are asked to provide feedback on different aspects of an employee’s performance.

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9
Q

What are four benefits of appraisal

A

can motivate employees as employers have a chance to acknowledge any good work or improved performance training needs can be identified which will lead to a higher standard of work targets can be set for employees which will lead to increased motivation and purpose good practice can be identified and shared across the organisation

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10
Q

What are three costs of appraisal

A

can be time consuming to carry out appraisal with all members of staff negative appraisals can lead to demotivated staff employees may feel under pressure during an appraisal and take on too many development tasks

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11
Q

What are virtual learning environments

A

This is a web based resource which staff can access from home or from work. This includes all notes, tasks, videos and assesments. It operates like a classroom and the learner can be put in touch with a trainer, teacher or supervisor if they need help with their learning. This can be done via a chat facility, bulletin board or by email This is a cost-effective way of providing training although it is at the mercy of internet and computer avaliability and some staff may not like the lack of human contact when undertaking training

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12
Q

What are four advantages of a virtual learning environemnt?

A

Easy Tracking and Assessment: With your virtual learning environment software, it’s easy to tell which employees have completed the activities. Built-in assessments like quizzes can help you ensure they’re absorbing the material. Seamless Delivery: Every employee has access to the same material, no matter when he or she gets hired. Your message is consistent through the years; when you make a change in company policy, that can be updated in your learning system, and all employees have access to it. Time Savings: You don’t always know when you will have to hire a new employee. If someone quits unexpectedly and is replaced, you might not have time to train the new employee properly. She might have to wait for a yearly seminar; in the meantime, she’s under-prepared and overwhelmed, which puts the position at risk again. With a virtual learning environment, your new employees receive thorough training immediately. Financial Savings: With an investment in virtual learning platforms, you’re paying someone (or taking the time yourself) to develop curriculum once, which can then be used over and over again. Compare this to the expense of hosting workshops every time you hire new people or make changes in your business: paying speakers and instructors, arranging venues and travel, and losing productivity when employees are out of the office. It’s easy to see how cost-effective a virtual learning environment is.

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13
Q

What are four disadvantages of a virtual learning environment

A

Dwindling Attention Spans: How many browser windows do you have open right now? Many people are programmed to multi-task when they’re on the computer, despite studies showing that 98% of people are not good at multi-tasking. This could lead to skimming articles or starting a video that turns into background noise as they try to complete another project at the same time. Of course, you can help prevent that by keeping lessons and videos short and simple. Getting Lost in the Material: Depending on each employee’s learning style, some might feel lost when they can’t ask an instructor for clarification in real time. Others might require lessons that are more hands-on, visual, or auditory than what you end up offering on your platform. Discomfort with Technology: Though many industries rely heavily on technology and employees are well-versed in its use, you might be in an industry that doesn’t require that kind of knowledge. In this case, you might have employees who feel they have two daunting tasks ahead of them: taking the training and understanding the virtual learning environment software that allows them to take the training. Limitations: A virtual learning environment might not be the most effective way to teach someone to build or use a complicated piece of machinery. It also doesn’t offer that human-to-human contact, which may limit your opportunities for team-building and role-playing activities, brainstorming, or discussion.

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14
Q

What do liquidity ratios measure

A

the ability of the organisation to pay its debts

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15
Q

What do performance ratios measure

A

measure how efficiently the organisation is running

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16
Q

What are three profitability ratios?

A

Gross profit ratio Profit for year ratio Return on capital employed ratio

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17
Q

What is gross profit ratio

A

gross profit/sales * 100 This shows the percentage of gross profit for every £1 of sales The higher the figure the more profitable the business

18
Q

What does an increase in gross profit ratio mean

A

more sales have been generated or cost of supplies has fallen

19
Q

What is profit for the year ratio

A

profit for year/sales x 100 This shows the percentage of profit for year for every £1 of sales The higher the figure the more profitable the business

20
Q

What does an increase in profit for the year ratio show?

A

an increase in the ratio means that the business has better control over its expenses or it may be a knock on effect from increase in gross profit

21
Q

What does a decrease in gross profit ratio show

A

cost of materials have gone up or sales have gone down

22
Q

What does a decrease in profit for the year ratio show?

A

a decrease in this ratio means that expenses may have gone up or may be out of control or it may be because the GP% was decreased

23
Q

What is return on capital employed ratio?

A

profit for year/capital employed * 100 the percentage of profit for every £1 invested in the company the higher the figure the higher the profit for investors

24
Q

What does an increase in ROCE mean

A

caused by higher profit for year due to decreased expenses or increased sales

25
Q

What does a decrease on ROCE show

A

A decreased in the ratio may be due to a lower profit for year caused by higher expenses or lower sales. It may also be due to additional capital invested into business, but same level of profit for year being maintained.

26
Q

What is current ratio (working capital ratio)

A

current assets/current liabilities = ?:1 This shows the level of current assets to pay for every £1 of debt 2:1 Ideal situation <2:1 - cash flow problem, bank loan or sell of non-current assets >2:1 - too many current assets, invest in productive assets such as buildings and machinery.

27
Q

What is the acid test ratio

A

current assets - stock/current liabilities = ?:1 This shows the level of current assets (- Stock) to pay for every £1 of debt 1:1 ideal situation <1:1 - cash flow problem, sell stock quicker by reducing price >1:1 - too many current assets, encourage debtors to pay quicker or invest in “productive” assets

28
Q

Rate of stock turnover

A

cost of sales/average stock(inventory) = ?times Average stock is calculated by adding opening and closing stock and dividing by two This ratio works out how many times stock is used up. This can be influenced by the type of stock held eg perishable items will be used quickly, and the type of stock control system used.

29
Q

What does an increase in ratio over time mean?

A

This means that more stock is being sold more quickly, which should result in higher sales. However, it may also be because there has been an increase in the cost of sales such as a change to JIT system reducing economies of scale

30
Q

What does a decrease in rate of stock tunrover over time mean?

A

This usually means that less stock is being sold, however it can also signify a reduction in the cost of sales or an increase in the average stock holding.

31
Q

Trade receivables (debtors) period

A

Average trade receivables/ credit sales * 365 days Can also multiply by 52 to get answer in weeks or by 12 to get answer in months. Average Trade Receivables would be opening balance (start of financial year) plus closing balance (end of financial year) divided by 2. This measures how quickly customers pay their invoices. If normal credit terms are 30 days, the answer should be around this. If it is higher than this, then credit control needs tightened. If this is not done it could lead to cash flow problems in the business.

32
Q

Trade payables(creditors) period

A

average trade payables/credit sales * 365 days Can also multiply by 52 to get answer in weeks or by 12 to get answer in months. Average Trade Payables would be opening balance (start of financial year) plus closing balance (end of financial year) divided by 2. This measures how quickly the business pays their supplier’s invoices. If normal credit terms are 30 days, the answer should be around this. If it is higher than this, cash flow problems are indicated.

33
Q

What are four limitations of financial ratios

A

The figures used to calculate the ratios is historic and therefore do not show what will happen in the future. Comparisons with other organisations must only be made with similar organisations (eg in terms of size, industry) or they may not be useful. Do not take external factors (PESTEC) into account. Do not take new product development or declining products into account.

34
Q

What is labour intensive production

A

In this type of production there is a high reliance on the skills of labour rather than automation and this allows for the products produced to be varied to meet customer preferences eg designer clothing, floral arrangements.

35
Q

What are four advantages of labour intensive production

A

It is easier to organise this type of production Additional flexibility due to human skills – can make one-off items More responsive to changes in the needs of customers Lower start-up costs than capital-intensive production as no initial outlay on machinery/equipment

36
Q

What are four disadvantages of labour intensive production

A

A skilled workforce can be expensive to recruit, pay and train Business cannot take advantage of economies of scale Staff illness or absence can impact on the production process Additional quality control measures may be required due to human error

37
Q

What are four methods of computerised stock control

A

Use of a computerised system means that changes in stock are recorded as they take place, giving a running balance total which should be accurate at any point in time, reducing the need for physical stock counting prior to re-ordering. Management can use computerised systems to help with decision making eg if an item is not selling well and this is highlighted by the computerised stock system, they can discount the price to encourage sales. Many such systems now allow automatic input of data via scanning of bar codes and automatic re-ordering when re-order level is reached. A physical stock count MUST be carried out at least once per year in order to provide closing stock figures for the Final Accounts and to check the accuracy of the levels (theft of stock will not show up on the computerised system)

38
Q

What is re-order quantity

A

The amount of stock required to return levels to the maximum/economic level.

39
Q

What are the three profitibality ratios?

A

Gross profit ratio Profit for the year ratio Return on capital employed ratio

40
Q

What are two liquidity ratios

A

Current ratio (working capital ratio) Acid test ratio

41
Q

What are the three efficiency ratios

A

Rate of stock turnover Trade recievables (Debtors) period Trade payables (creditors) period

42
Q

What are profitiability ratio

A

to measure the profitability of the organisation