Marketing Strategy Flashcards

1
Q

What is today’s challenge of marketers?

A

They are challenged developing advertisements that can be viewed in multiple mediums while being faced with the fact that most consumers tune out of ads.

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2
Q

What is the advertising management process?

A

It prepares and integrates the communication message in the advertisement.

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3
Q

What are the six steps buyers move through when making a purchase?

A
  1. Awareness
  2. Knowledge
  3. Liking
  4. Preference
  5. Conviction (brand is superior to other brands)
  6. The actual purchase
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4
Q

What are the six steps buyers move through when making a purchase?

A
  1. Awareness
  2. Knowledge
  3. Liking
  4. Preference
  5. Conviction (brand is superior to other brands)
  6. The actual purchase
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5
Q

What are the three components regarding attitudes and attitudinal change?

A
  1. Cognitive. Mental images, understanding and interpretation of issue.
  2. Affective. Feelings and emotions regarding issue.
  3. Conative. Intentions, actions and behaviors.
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6
Q

How do the three components regarding attitudes and attitudinal change help in the selection of the advertisement type?

A

Cognitive oriented ads: brand awarness and brand knowledge.

Affective-oriented ads: Liking, preference, conviction.

Conative ads: product purchases and buyer actions.

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7
Q

What should be considered regarding the advertisement management framework or also referred to as the hierarchy of effects framework?

A

It is not always linear, how consumers follow the six steps from knowledge to purchase. Example: impulse purchases.

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8
Q

What does the means-end chain suggest?

A

Advertisements should contain:

  1. Message
  2. Or Means.

Consumer needs to believe that the product helps to achieve personal value.

Product attributes (e.g. calcium in milk), connected to benefit (healthy bones), lead to personal value (wise to use product or comfortable life).

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9
Q

What are some of the personal values related to the means-end chain?

A
  1. freedom
  2. Wisdom
  3. Excitement
  4. Security
  5. Self-fulfillment
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10
Q

Why should we use verbal and visual images in ads?

A

Benefits:

  1. easier to be remembered due to dual coding process
  2. images: left and right side brain
    verbal: left side brain
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11
Q

What should advertiser try to achieve?

A

They should create a visual image, e.g. a radio ad that uses sound and maeks the consumer create a visual image may have a greater effect than viewing and ad!

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12
Q

What is the visual Esperanto?

A

Visual esperanto means that visual ads are more powerful than text. It creates the same associations in all cultures, text not.

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13
Q

What is the biggest challenge in visual asperanto?

A

it is to find an image that is appropriate and conveys the message well.

  1. visuals are adapted often according to culture (in mexico soccer image, in Us baseball image)
  2. words support image.
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14
Q

What is meant by the threshold effect regarding the hierarchy of effects framework?

A

It refers to the point where ad programs start to have a great impact on consumer responses.

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15
Q

What should be considered when creating ads ?

A

Depending on the stage, different objectives are targeted, e.g. if launching a new product category the objective is to create brand awareness. Later the ad objective changes and the ad copy needs to be adapted.

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16
Q

How can a threshold effect by achieved earlier?

A
  1. Discounts.

2. Innovation, e.g. iphone

17
Q

What should companies do that produce products that people buy when they need them? What is an example of such a product?

A

Example: refrigerator.

They should aim for brand recall.

18
Q

What does research suggests regarding the wear out effects and long term imapcts?

A

50% of ads are continued too long, ads are already worn out but continued.

19
Q

What does research suggests regarding the wear out effects?

A

50% of ads are continued too long, ads are already worn out but continued.

20
Q

What are the benefits of producing advertisement campaigns in-house?

A
  1. Lower costs
  2. Consistent brand message
  3. Better understanding of product and mission
  4. Faster ad production
  5. Works closer with CEO
  6. Lower turnover rate in the creative team
21
Q

What are the benefits of producing advertisement campaigns with an agency?

A
  1. Reduce costs
  2. Greater expertise
  3. Outsider’s perspective
  4. Access to top talent
22
Q

What type of agencies exist?

A
  1. highly specialized, boutique agencies
    e. g. media service companies (media buys), direct-marketing campaigns, consumer promotion, trade promotion, digital services, social media services, public relations.
  2. , full-service agencies
23
Q

What is a good rule of thumb for ad budget allocation?

A

75-15-10.
75%: media space
15%: ad creative
10%: production of ad.

24
Q

What is an alternative to in-house and agency for ad campaign work?

A

Crowdsourcing. The public creates ad, consumer-generated ads.
Benefit: higher engagement, yield often viral buzz.

25
Q

What is a company that uses the crowdsourcing for ad creation and when does it best work for companies?

A

Harley Davidson.

Works best for companies that have high brand loyalty.

They create more consumer retention, less effective for increasing customer base.

26
Q

What are the disadvantages of the crowdsourcing approach?

A

Less consistent over time.

Does not always reinforce major USPs.