Marketing quiz 1 Flashcards

1
Q

What are the 4 P’s of Marketing?

A

Product
Price
Placement
Promotion

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2
Q

Which functional department is responsible for the customer/ consumer?

A
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3
Q

What is marketing?

A

Marketing is activities that create, communicate, deliver, and exchange offerings that have value to customers, clients, partners, and society as a whole.

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4
Q

In the BCG Matrix, what are cash cows, dogs, question marks, and stars?

A

Cash cows: profitable products, generate more cash than needed for share maintenance, slow sales growth
Dog: cost disadvantage, markets not growing
Question Mark: rapid growth, poor profit margins, enormous demand for cash
Star: Market leaders, fast growing, requires investments

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5
Q

What is product development?

A

Product development is to sell a new product to current markets (often line or brand extensions)

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6
Q

What is Marketing Development?

A

Market development is to sell current products to new markets (demographic segments or geographic markets)

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7
Q

What is Market Penetration?

A

Market penetration si the increase sales of current products in current markets; focus on advertising, promotion, and price reductions

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8
Q

What is diversification?

A

Diversification is to develop and/or acquire new products and sell them in new markets. High risk!

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9
Q

SWOT- what does it stand for?

A

SWOT is the situational analysis that allows a company to understand it SWOT (Strength, weakness, opportunity, and threat) to formulate strategy.

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10
Q

What is point of parity?

A

Point of parity (PoP) is the area where your business is the same as your competitors (must-have)

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11
Q

What is the point of difference?

A

Point of Difference (PoD): factors of products or services that establish differentiation

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12
Q

What is customer relationship marketing?

A

The process of identifing prospective buyers, understanding them intimately, and developing favorable long-term perceptions of the organization and its offerings so that buyers will choose them in the marketplace and become advocates after their purchase

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13
Q

What is Corporate Social Responsibility?

A

AKA Societal marketing concept: calls upon marketers to balance three considerations in setting their marketing policies: solving consumer pain-points, company profits, and public interest.

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14
Q

What is the definition of Target Markets and Target Segments?

A

Target Markets: One or more specific groups of potential consumers toward which a company will direct its marketing program
Target Segments: “who” is the target consumer

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15
Q

What is Strategy? What is tactics?

A

Tactics: Detailed actions that will allow implementation of the marketing strategy (HOW)
Strategy: what do you plan to do to meet the objective, for whom, when, and why

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16
Q

What is included in the 3 different phases of a marketing plan?

A

Planning phase: Step 1: situation analysis Step 2: goal setting Step 3: marketing program

Goal setting->marketing plan->implemation phase-> results-> control phase

Implementation phase -> step 3
Control phase-> step 3. Both are corrective actions

17
Q

What is mission and core values of a company?

A

Core values: are the fundamental, passionate, and enduring principles that guide its conduct over time (ex. integrity, diversity, and intellectual freedom) The capture of a firm’s heart, guide to motivate the stakeholders, they are timeless

Mission Statement: by understanding core values an organization can take steps to define its customers, products, and technologies

18
Q

What is the difference between goals and objectives as taught in the classroom?

A

Objective/ goals: a targeted level of performance set in advance of work. Ex of objectives: sales revenue, profit, market share, quality.
Objectives should be measurable, time-based

19
Q

Market share

A

Firm’s sales revenues/ total sales revenue of industy

20
Q

Relative market share

A

Firm’s market share (or revenues)/ largest competitors market share

21
Q

Industry (market) growth rate

A

Industry sales current year- industry sales prior year sales/ industry sales prior year