Marketing Planning for Sports Organisations Flashcards
What is marketing planning?
Process by which businesses:
- Analyse their (macro and micro) environments and their capabilities,
- Decide upon courses of marketing action and
- Implement those decisions
What are the key questions in a marketing plan?
• Where are we now?
Success achieved versus expectations
• How did we get here?
Analysis of significant events and decisions
• Where are we heading?
If we proceed as we have done in the past
• Where would we like to be?
Predictions versus aspirations
• How do we get there?
Think creatively, identify options and decide on courses of action (strategy)
• Are we on course?
Periodical checks which allow for necessary adaptations
What are the stages of marketing planning that relate to ‘Where are we now?’ and ‘How did we get here?’ ?
- Business mission
- Marketing audit
- SWOT analysis
What are the stages of marketing planning that relate to’ Where are we heading?’ ?
- Marketing Audit
* SWOT analysis
What are the stages of marketing planning that relate to ‘Where would we like to be?’?
Marketing Objectives
What are the stages of marketing planning that relate to ‘How do we get there?’?
- Core strategy
- Marketing Mix decisions
- Organisation
- Implementation
What are the stages of marketing planning that relate to are we on course?
• Control
What is a mission?
• A statement of the organisation’s purpose and what it wants to accomplish and should be market-oriented
What should a mission be?
- Realistic
- Specific
- Based on distinctive competencies
- Motivating and inspirational
What key questions are needed when writing a business mission?
- What is our business?
- Who is the customer?
- What is of value to customer?
•What will our business be?
->.»>Visions
•What should our business be?
What should a mission statement be?
- Vision next 10-20 years
- Share - managers, employees, customers
- Provides employees - shared purpose, direction & opportunity
- Redefine mission if
- Credibility lost or
- Not optimal course for growth
What are the other factors influencing the business mission?
- The background of the company and the personalities of its senior management
- The business vision, i.e. a coherent and powerful statement of what the business should aim to become (Wilson 1992)
- A company’s values
What is the marketing audit?
A systematic examination of a business’s marketing environment, objectives, strategies and activities, with a view to identifying key strategic issues, problem areas and opportunities” (Jobber 2010, p.42)
What are the internal and external analysis focusing on in the marketing audit?
- Internal»_space; focuses on those areas that are under the control of marketing management
- External»_space; concerned with those forces over which management has no control
What are the audit tool for examing the external environment?
• Macro: -Pestle • Micro- mainly done by Porter's 5 forces -Market analysis -Customer analysis -Competitor analysis -distribution analysis -supplier analysis