Marketing Mix Flashcards

1
Q

“Marketing Manager”

A

James Culliton (1948)

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2
Q

“Concept of the Marketing Mix” which included the following:

A

Neil Borden (1964)

Product Distribution channels Packaging
Planning Personal selling Display
Price Advertising Servicing
Branding Promotion Physical handling

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3
Q

“Basic Marketing: A Managerial Approach” which grouped the aspects of marketing into the four categories

“A product is more than just a physical product - fulfills some psychological needs and the assurances that service facilities will be available”.

A

Jerome McCarthy (1964)

(4 P’s: Product, Price, Place, and Promotion)

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4
Q

“__________ is the set of controllable variables a firm can use to influence buyer response.”
“__________ is the art and science of choosing target markets and getting, keeping, and growing customers through creating, delivering and communicating customer value.”

A

Philip Kotler (1967)

Marketing Mix
Marketing management

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5
Q

Introduction of the 4 C’s to replace the 4 P’s of the marketing mix

A

Robert Lauterborn (1990)

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6
Q

__________ is the basis of any business. It is anything that can be offered to a market for attention or consumption that might satisfy, delight, and surprise the need or want of a target clientele

A

A product (good, service or virtual offering)

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7
Q

“Levels of Product Hierarchy”
1. __________ provides additional tangible and intangible features
2. __________ gives more than just the physical product to set it apart from competitors; ie. post-buying services
3. __________ offers generic product plus other attributes that consumers need
4. __________ actual product with tangible attributes
5. __________ fulfills the basic benefits that consumers want; What is the buyer really buying?

A

Potential product
Augmented product
Expected product
Generic product
Core benefit

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8
Q

In pharmaceutical marketing, drug products are classified as:

A
  1. Generic drugs
  2. Branded drugs
  3. Ethical or prescription drugs
  4. OTC drugs
  5. Ethical –OTC drugs
  6. Proprietary drugs
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9
Q

Product Considerations:
__________ refers to the total number of product lines that a manufacturer offers to its customers. It consists of 4 dimensions:
a. __________ number of product lines being sold
b. __________ number of total product types or items being sold, under each product line
c. __________ the total number of variations under each product type and line; variations include size, flavor, scent, or any other distinguishing characteristic
d. __________ refers to how closely related are the product lines to each other, pertaining to production and distribution

A

Product assortment

Width
Length
Depth
Consistency

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10
Q

Product consideration

Presentation or dosage form

A

Product Format

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11
Q

Product consideration

Name Decision
A. __________ a name, term, sign, symbol, design or combination of these, intended to identify the goods or services of one seller or group of sellers and to differentiate them from those of competitors
B. __________ is part of a brand that can be vocalized
C. __________ part of a brand which can be recognized but is not utterable such as its symbol, design or distinctive coloring or lettering
D. __________ a brand or part of a brand that is given legal protection; protects the seller’s exclusive rights to use the brand name or brand mark
E. __________ the exclusive legal right to reproduce, publish and sell the matter and form of literary, musical or artistic work

A

Brand
Brand Name
Brand Mark
Trademark
Copyright

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12
Q

Name decision

Strategies:
a. __________ used for the introduction of new or modified products, less cost and advertisement are needed; INSTANT recognition and patronage because of the popularity of the first product
b. __________ an effort to use a successful brand name to launch newer product lines; usually, the dosage form is indicated after the product’s name
c. __________ seller markets two or more brands in the same product line or category or same generic equivalents

A

Blanket Family Name
Brand Extension
Multi-branding

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13
Q

Product consideration

Selecting a Brand Name for a Drug Product
__________ important role in adding value to the product and the perception of high quality

▪ Desirable qualities for a brand name:

A

Branding

a. Closely suggest something about the product’s benefits & qualities that the intended markets could associate with easily.
b. Easy to pronounce, recognize and remember c. Distinctive to readily arrest attention.

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14
Q

Product consideration

  1. Packaging Decision
    __________ monitored by the __________
    • a marketing activity of creatively designing and producing the appropriate container or wrapper for a drug product suitable to target markets relative to the competition’s products
      __________ part of the product packaging containing printed information about the product
      __________ used to store, identify and ship the product to target markets
A

Packaging
Product Management Group or Marketing Board of Manufacturers

Labelling
Shipping package

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15
Q

Product consideration

A group of products that are closely related due to either or the following similarities:

A

Product Line Decision

a. Function
b. Target customer group
c. Market outlet
d. Price range
e. Product manager handling

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16
Q

__________ ability to influence consumer perception regarding a brand or product relative to competitors.
▪ Considerations:
1. Who to serve?
2. How to serve?

A

Market Positioning

Market segmentation & Target market
Market positioning & Product positioning (aka product differentiation) implements Unique Selling Proposition (USP) - is a factor that differentiates a product from its competitors

17
Q

Businesses can create a __________ of the positioning of the dominant brands in a marketplace to identify gaps and opportunities in that market. Mostly, based on the _________ of the product. Sometimes, __________ may also be considered in preparing this map.

A

Positioning Perceptual Maps

quality and price
technology and service