Marketing Executive Flashcards

1
Q

Tell me about yourself/run me through your cv/background?

A

Thank you for giving me the opportunity to be interviewed today for this position.

Having studied the job description, I’m confident I have the skills, qualities and qualifications needed to excel in the role.

I work well under pressure, I am a fast learner and I can manage a significant workload. and I have an impressive track record of achievement. For example, in my previous role I delivered 60 branded assets which included brochures, flyers, templates and media graphics within the first month.

I am the type of person that always acts as a positive role model for the company, and I will make sure I take responsibility for my own professional development.

If you hire me for this position, I believe you will quickly see a positive return on investment.

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2
Q

Why are you interested in the role at fraser and co/ Why do you want to work for us and what do you know about fraser and co?

A

I’m interested in this position for several reasons. My educational background and experience are geared towards this industry.

I am also interested in this role because I feel my expertise and skills can help your company to grow. Being a creative person, I am very good at coming up with new ideas and I think I can add significant value to the team.

Finally, I am interested in this position because I align with your company values, especially your desire for continuous improvement and this is shown in the positive testimonial reviews on google.

And finally, I want to work with ambitious people where I get to collaborate with like-minded professionals.

What I know about Fraser and Co?
- Founded in 1995 by Robert Fraser.
- Recognised for selling hundreds of properties annually.
- Five modern offices in Central London.
- Many team members have been with the company for over a decade.

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3
Q

Why do you want to leave your current company?

A

I’m looking for new challenges and opportunities to grow professionally. While I’ve enjoyed my time at my current job, I feel that moving to a new company will provide me with fresh experiences and allow me to develop my skills further.

I’m excited about the opportunity to work for a company like yours that has a strong reputation for success.

I’m looking to make a broader impact in the real estate marketing field. I believe that the scope and scale of this role will allow me to do that more effectively.

Your company’s values and vision closely align with my own. The value that resonated with me most is continuous improvement. Always looking to develop professionally.

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4
Q

Where do you get your inspiration from?

A

signed up to newsletters: rightmove, property pulse, place north west. Team members within the industry who are landlords themselves.

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5
Q

Can you describe a time you dealt with a difficult situation?

A

Situation: At Northern Group, There was a misalignment between the marketing team and senior stakeholders regarding our visual identity. The CEO felt that our current brand guidelines worked well for general communication materials but were not eye-catching enough for marketing purposes, which affected campaign execution and brand consistency.

Action: To address this, I collaborated with an external agency to refresh our brand guidelines, providing them with design assets. We held regular meetings to ensure alignment on the brand’s visual identity. I used Trello to manage the project and gave regular updates to our marketing manager.

Result: This effort led to immediate improvements in project turnaround times and enhanced visual consistency, better aligning the brand’s identity with our marketing needs.

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6
Q

Whats your experience with reporting?

A

I regularly update our head of marketing on our best-performing content, using metrics like engagement rates, reach, and clicks. Tools such as meta Insights help me track performance and understand what content resonates most with our audience. This informs our strategy adjustments for better results.

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7
Q

Tell me about a time you had to use your presentation skills to influence someones opinion?

A

Situation:
We needed a social media management tool to schedule our posts ahead of time.

Task:
I recommended using Hootsuite and had to present its benefits compared to other tools to the entire team.

Action:
I prepared a presentation that included a competitive audit of social media management tools. I personally used free trials of Hootsuite, Sprout Social, Buffer, and Meta’s scheduling platform. During the presentation, I encouraged the team to ask questions and addressed their concerns, particularly about the cost of Hootsuite. I highlighted Hootsuite’s benefits, like AI integration and the ability to add six users to the plan. I suggested partnering with our sister company, Colony Cowork, to share the tool and reduce costs.

Result:
The team quickly adapted to Hootsuite, making posting easier and reducing stress. We used AI for idea generation and planning, which improved our workflow. I was happy to help the team learn and maximise the tool’s features.
—-
Focus on words like “Hootsuite,” “presentation,” “comparison,” “AI integration,” “team adoption,” and “workflow improvement” to help you remember key details.

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8
Q

What’s your greatest weakness?

A

Trouble letting go of projects knowing how much time has gone into it. but im glad i learnt something along the way.

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9
Q

How do you keep up to date with the latest challenges in the industry?

A

continually study courses to improve my skills in marketing and design. I’m also subscribed to newsletters. property pulse and rightmove.

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10
Q

What would you do in the first 30 days of this role?

A

I would encourage us to have a meeting to discuss a plan of action and what we want to achieve. This is really important because it gives me clear objectives of goals I need to work towards.

I’ll then spend some time getting to know the rest of the team, so I can find out their strengths which can help me determine how best to help them.

Finally, I’ll start work on important projects and tasks to show you what I’m capable of and that I thrive in a fast paced environment.

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11
Q

Can you tell me 3 positives about you?

A
  1. Juggle multiple tasks at once.
  2. I never avoid difficult challenges because I never want to let my team down and I see challenges as a way to learn and develop.
  3. I work well under pressure.
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12
Q

Can you run me through a content strategy you would develop?

A

Set KPIs and Goals: First, I set KPIs and goals to guide our content. This could be driving event attendance, boosting brand awareness, or building trust with our audience.

Identify the Target Audience: Next, I decide who we’re targeting. For real estate, this might be landlords or people looking for homes. We can create personas to get more specific with our content.

Audit Current Content: I then review all our current content, usually focusing on the past year. During this audit, I look at the topics we’re covering, the types of content we’re posting, and where we’re sharing it. I also review social media insights and Google Analytics to see what’s performing well and what we can improve.

Analyze Trends: Once the audit is complete, I identify trends to see which content and channels are working best.

Determine Content Types: Not all content types work the same on every channel, so we decide what types work best where.

Plan Resources and Budget: We figure out our budget, tools, and resources. This includes deciding who’s creating the content, how much time it will take, and whether we’ll use freelancers or handle it in-house.

Create a Content Calendar: I create a content calendar, often using a live Google Doc for easy access. It includes the topic, date, content type, copy, and image. I color-code it to show what’s approved.

Schedule and Post Content: Finally, we schedule and post the content. It’s important to plan weeks ahead to allow for adjustments. We track performance using social media analytics tools like Hootsuite and Meta Analytics.

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13
Q

Tell me a time you worked with a difficult coworker. How did you handle them?

A

(situation) In my previous role, I noticed that one of my coworkers wasn’t following the brand guidelines which led to inconsistent brand materials.

(Task) My task was to speak with him politely in private to understand how I could help to encourage him to improve his ways. However, when i sat down to speak with him he became defensive and told me that brand guidelines didn’t matter and that my standards were way too high.

(Action) So I remained calm and listened to his concerns, I then explained how important it was for our company to stay consistent because it really affects the entire brand perception and that we needed to keep our standards high to help the company grow to make sure our jobs are safe moving forward.

(Result) After giving him several examples of how to use the brand guidelines and how easy it was to follow them. He improved his work and standard which was a great outcome for the team.

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14
Q

What do you think would be the biggest challenge if you got this job?

A

Challenge: Juggling different tasks like creating marketing materials, helping with client projects, updating the CRM and CMS, and writing content.

Solution: Prioritise what’s most urgent and important. Use tools like Trello or Asana to keep track of everything. This way, I can stay organised and on top of my work.

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15
Q

How do you handle multiple deadlines?

A

Situation: When I worked as a brand executive at Northern Group and Colony Cowork, I often found myself juggling multiple deadlines.

Task: One particular week, I had to handle social media, content creation, and graphic design for Northern Group. Simultaneously, I needed to deliver marketing materials for a Colony Cowork campaign and assist with video editing.

Action: To stay on top of everything, I relied on tools like Trello and Asana to keep my projects organized. I started by prioritizing the Colony Cowork campaign materials because they were crucial. Then, I broke down each task into smaller steps. For instance, I planned out social media posts and wrote the copy before designing any visuals or videos. I scheduled specific time blocks for each project and made sure to leave room at the end of each day for any last-minute changes or feedback. Throughout the process, I kept in regular touch with my managers to keep everyone aligned.

Result: Thanks to these strategies—using project management tools, breaking tasks into manageable pieces, and staying in close communication with my team—I successfully met all deadlines without compromising on quality.

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16
Q

Do you like working collaboratively or independently?

A

I enjoy working both collaboratively and independently.

I love brainstorming ideas with the team.

But when it comes to creative writing or designing I prefer to concentrate and work independently.

17
Q

what motivates you

A

I am motivated by several things.

First and foremost, I am motivated by continuous learning. If i get the opportunity to learn a new skill then this motivates me because I feel like i am improving my depth of knowldege.

I’m also motivated by reaching targets and goals. I love having something to work towards, it makes me feel accomplished.

And lastly, I am motivated by providing for my family. I would love to retire my mum early so she does not have to work anymore and I can only achieve this by performing well and continuously impressing my manager.

18
Q

How do you respond to feedback/ciriticism?

A

Situation: Whenever I receive criticism, I see it as a chance to improve and grow professionally.

Task: When someone gives me feedback, I make sure to respond with professionalism and respect.

Action: I listen attentively to their comments, maintain a polite demeanor, and express gratitude for their input. Afterward, I take time to evaluate their intentions behind the feedback and think about how I can use it to enhance my work.

Result: By approaching criticism this way, I continuously improve my skills and strive for better outcomes in my professional life.

19
Q

How do you stay organised?

A

I use tools like Asana and Trello to stay organized. Each day, I prioritize tasks by what’s most important and urgent. In meetings, I take notes on my laptop to keep things clear.

20
Q

Was there ever a time you identified a problem/situation and how did you solve that?

Or tell me about a time you had to do something differently and what was the outcome.

Situation: Photographer lost, busy schedule.
Task: Ensure high-quality photos, no disruption.
Action: Trained team, created templates.
Result: High-quality photos, faster editing, efficient tasks.

A

Situation: While working for Northern Group, it was my task to work with our photographer, unfortunately he stopped working us so I took the initiative to take property photos. However, my other responsibilities made it impossible for me to travel frequently.

Task: I needed to find a way to continue getting high-quality property photos without disrupting my other work.

Action: I trained the lettings team to take photos and conducted workshops on using the camera. To streamline the editing process, I created 20 Lightroom templates, which drastically reduced the time needed for photo editing.

Result: These changes allowed us to maintain high-quality property photos without overloading my schedule, speeding up the editing process by 80% and ensuring efficient task management.

21
Q

What are your goals for the next five years?

A

In 5 years, I plan to still be working for the company either in the same role or having gained advancements to a higher level.

I would also be willing to train newer members of staff within the organisation by sharing my experience and expertise if you would like me to do so.

22
Q

What are your salary expectations for the role?

A

Before attending the interview today I carried out some research to find out the average salary range for this job based on my experience. The Average is between £35,000 - £40,000. Whilst I feel I am worth the higher salary range, I understand you do not know me and I have a responsibility to prove to you my worth.

So on that basis, I would be comfortable with a salary of £37,000. and I believe, based on my hard working nature and my commitment to your company brand, you will soon see a positive return on investment if you choose to hire me.

23
Q

Are there any changes that you would like to see in our organisation?

A

(you listen to what they say and hear if you need to answer anything)

or

I would say it’s difficult to answer that right now because whilst I can say that we can improve the social media strategy by improving content. I don’t know if that’s urgent so we will need to sit down together to see where this is in our list of priorities.

24
Q

How is your previous experience relevant to this role/ Why should we hire you?

Job understanding
Relevant skills
Social media content ideas
Pressure handling

A

Job Understanding: I’ve studied the job description and I have the experience to excel.

Relevant Skills: At Northern Group, I honed my skills in reporting, web page development, graphic design and using ai.

I also have previous experience writing blogs and email newsletters to captivate the audience. At Jangro, I integrated microsoft Sway into mailchimp to improve the average reading time and click-through rate of our products.

I am also great at coming up with ideas when it comes to social media content. In my previous role I really enjoyed facilitating brainstorm sessions and seeing it executed made me feel accomplished.

Work Under Pressure: I’m used to handling urgent tasks; my manager relied on me for critical jobs.

25
Q

do you have any questions

A

how do you see the company evolving over the next few years

whats the culture like within this company

what advice would you give to the succesful candidate who wants to excel in the role

26
Q

What are your hobbies and interests outside of work?

A

I like to spend my time exercising and running.

I also invest in my own professional development, currently I am undertaking a diploma in UX Design.

and finally I enjoy relaxing and unwinding with friends and family.

27
Q

How and What can you contribute to our organisation?

Above and beyond
Training new team members
Embrace change
Social media promotion

A

I can contribute to the company in several ways.

I will go above and beyond.

I will help train new team members when they join the company.

I will always embrace change with a positive attitude and support you in new initiatives.

And finally, I will help you promote your products and services on social media. I am very good at posting online and I’m happy to create content in addition to my normal duties.

28
Q

If we gave the job to you but you soon realised it wasn’t what you expected, what would you do?

Job description excitement
Love for the work
Company research and rating

A

I’ve studied the job description, and every part excites me.
I love this type of work, so I won’t get bored.
Impressed by the Company:

I researched your company and saw you have a 4.5-star rating on Google.

Your high standards and good intentions make me want to be a part of your team.

29
Q

what would you do if you didn’t get on with someone in your team?

Fix issues quickly
Assess yourself
Initiate talk
Recommend working together

A

Fix issues quickly.
Help the team work well together.

Assess Yourself:
Think about what I did or said.
See if I caused any problems.

Initiate Talk:
Talk privately with the person.
Find ways to move forward.
Recommend Working Together:

Suggest doing a project together.
Improve the relationship through teamwork.

30
Q

What is your biggest achievement?

Brand (Situation)
Assets on time (Task)
Time management and communication (Action)
Successful completion (Result)

A

I would say it’s creating 60 branded assets for my previous employer within the first month of starting whilst maintaining my other responsibilities as a brand executive.

There were several steps I took to do this.

I made sure to manage my time well using Asana. I broke down tasks in smaller pieces so it wouldn’t be so overwhelming and I frequently communicated with my manager to manage expectations and time for amends.

31
Q

Can you walk me through a content strategy you developed and implemented?

Northern (Situation)
Digital presence (Task)
Pillars and calendar (Action)
Growth in followers and traffic (Result)

A

Situation:
When I started at Northern Goal, my goal was to create a social media strategy for Northern Group’s Instagram.

Task:
My task was to establish a digital presence and increase brand awareness and trust with our followers.

Action:
1. I conducted a content analysis of our competitors to see what worked well and what didn’t.
2. Then I analyzed our own content using metrics like likes and engagement.
3. I reviewed our website content to determine our core values and developed three content pillars: residential, commercial, and community.
4. I created a content calendar to ensure we consistently posted content related to these pillars every week.

Result:
As a result, we saw a 60% increase in followers within the first 3 months through organic content. Our content also led to an increase in website traffic.

32
Q

Describe a time you led a social media campaign?

(Visualise)

Northern (Situation)
Egg hunt (Task)
Promoted (Action)
Tagged (Result

A

Situation:
At Northern Group, I aimed to boost brand awareness and grow our Instagram and Facebook followers.

Task:
I planned an Easter Egg hunt campaign.

Action:
I partnered with our commercial tenants who provided prizes for free. I created the designs for the Easter eggs and promoted the campaign on social media, encouraging participants to tag us in their posts.

Result:
The campaign generated a lot of user-generated content. We were tagged in many posts, and we gained 200 new followers within a week.

33
Q

can you give me an example of when you made a mistake at work?

(Visualise)

Started Graphic Designer (Situation)
Black on black (Task)
Printing (Action)
true and rich black. professional (Result

A

Situation:
When I first started as a Graphic Designer, I overlooked print specifications for a business card.

Task:
The task was to design a black-on-black card that looked professional and premium, but I was unaware of the colour specifications, leading to colour issues.

Action:
I worked closely with the printing team to fix the colour settings and carefully checked the proofs to ensure the design was spot on for printing.

Result:
We sorted out the colour issues and delivered business cards that looked professional and premium. It taught me the importance of understanding print specifications from the start.

34
Q

tell me about a time when you went above and beyond?

(Visualise)

Overwhelmed Colleague (Situation)
Help (Task)
Break (Action)

Divided his tasks, worked late, felt good (Result)

A

(Situation) A work colleague of mine was struggling because he had a lot of videos to shoot and it was taking up a lot of his time and it was something specialised that only he could do.

(Task) But I could tell he was stressed so I decided to ask him if I could help.

(Action) i spoke to him during our break and I said I had space to take on extra work. and said I was happy to help out with the shoot if I could shadow him first.

(Result) He was happy that I offered to help and we created a list of video shoots I could take away from him. I ended up working late that evening to get some extra tasks completed but it felt good to help another colleague.’

35
Q

Why are you a good fit for this role/ How would you fit in this team?

A

I am a good fit for this role because the diverse skills I have are a match for the job description.

Collaborative and independent.
Good Communication.
Positive attitude.
goal Orientated - reach targets.
I’m the type of person to get stuck in. I enjoy juggling multiple tasks at once,

Skills to succeed in this role.

36
Q

Tell me about a time you worked in a team.

A

(situation) at northern group I created an Easter egg hunt campaign.

(Task) We had to work was a team to execute this well.

(Action) We chose our tasks based on our strengths. My role was to partner with our commercial tenants for the prize awards, design the social media posts. After completing my work, I offered to help out content designer to film content that would go on social media.

(Result) The end result was we got this done early enough with time for amends from our manager and we successfully executed the campaign to a High standard.

37
Q

Tell me about a time you received criticism?

A

(situation) in a previous role, my manager spoke to me about how long my 1-1 onboarding was taking with a new team member.

(Task) Although I felt that the criticism was unfair, it was my task to take on their feedback and improve.

(Action) I explained to my manager that I was trying to thoroughly go through everything in depth but I understood that speed was also a priority because there were other tasks that needed to be done.

(Result) After reflecting on my performance, I made changes to the way I trained the team members by improving my speed meaning we could focus on other tasks.

38
Q

What do you want to achieve at Fraser and co?

A

I see this as a place where I can grow and develop my skills in marketing and design. I hope I can contribute to the success of the business and I have read the job description I feel have the necessary skills to excel in the role.

I’m also the type of person to go above and beyond and do job duties beyond my job description to help the company succeed. And I can manage a significant work load and I love working on different tasks because I find that really interesting and I love teaching goals and targets that make me feel accomplished.