Marketing exam 6-11 Flashcards

1
Q

Global Competition

A

Firms creating markets worldwide broadening the competitive landscape

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2
Q

5 trends that affect global marketing

A
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3
Q

Effective cultural symbols

A

Symbols that represent ideas and concepts and can evoke feelings or emotions, Great wall of China, Leaning tower of Pisa

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4
Q

Global marketing entry strategies

A

Exporting -
indirect - selling through a foreign intermediary
direct - not selling through a foreign intermediary
licensing - right to a trademark, patent, or trade secret
joint venture - foreign and local companies invest together
Direct Investment - Own a foreign subsidiary

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5
Q

Product adaption

A

Adapting your product for different cultures and countries

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6
Q

Movies and Market research

A

movies:
title testing
concept and script assessment
screenings
track studies/ social listening

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7
Q

5 step marketing approach

A

1 Define the problem
2. Develop the research plan
3 Collect relevant information
4 Develop findings
5 Take marketing actions

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8
Q

Primary data

A

Facts and figures newly collected for the project

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9
Q

Secondary data

A

Facts and figures recorded prior to the project

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10
Q

Pros and Cons of primary and secondary data

A

primary - more flexible and specific to problem but also more expensive and time consuming
secondary - Using external data outside the firm (census reports) and things such as financial statements and recorded transactions

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11
Q

Market research challenges

A

transforming data into useful data
large amounts of results and hard to analyze

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12
Q

Cannibalization

A

Stealing sales from yourself (loss in sales in one product due to a new product launch)

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13
Q

Different types of market segmentations

A

Geographic
Psychographic
Demographic
Behavorial

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14
Q

Market segments one product vs multiproduct

A

one product segment would be something like books whereas multiproduct would be something like cars

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15
Q

Product

A

A good that is purchased

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16
Q

Reasons for new product failures

A

insignificant point of difference
incomplete market and product protocol
not satisfying critical consumer needs
bad timing

17
Q

4 Is of service

A

intangibility - cannot be seen or touched pre purchase
inconsistency -depends on people delivering service
inseparability - consumer links service and provider together
inventory - pay provider and provide equipment

18
Q

What constitutes a new product legally

A

limited to 6 months

19
Q

Product line extension

A

Using a brand name to enter new products in its product class

20
Q

Brand line extension

A

Use current brand name to enter a different product class

21
Q

Product life cycle and their objectives

A

Stimulate trial
primary demand
selective demand
skimming strategy
penetration pricing

22
Q

Primary demand versus selective demand

A

Primary demand promotes a product regardless of brand whereas selective is brand specific

23
Q

Skimming vs penetration pricing

A

Skimming sets prices higher to attract customers who really want the product to get high profit over a short amount of time whereas penetration pricing uses low prices to build a base for new customers

24
Q

Criteria for selecting good brand names

A

Suggest product benefits
be memorable, distinctive, and positive
fit company product and image
have no legal or regulatory restrictions
be simple and emotional
have favorable phonetic and semantic associations in other languages

25
Q

Multi-product versus multibranding strategies

A

Multi-branding - each product gets a different name
multiproduct branding = company uses one name for all its product in that class

26
Q

Product vs market modification

A

Product -
Product bundling
New Characteristics
Market -
Finding new customers
increasing a products use rate
Creating a new use situation

27
Q

Break-even analysis

A

Fixed costs/ sales per unit - varibale cost per unit

28
Q

Price

A

What a consumer pays

29
Q

general pricing approaches

A

Skimming
penetration
prestige pricing
odd-even
bundle pricing

30
Q

Pricing objectives

A

Profit
ROI
ROA
managing long run profit
profit goal