Marketing Eopa ChatGPT Test 1 Flashcards

1
Q

What is the primary goal of marketing?

A

Satisfy customer needs and wants

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2
Q

Which of the following is NOT one of the 4 Ps of marketing?

A

Productivity

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3
Q

Market segmentation divides a market based on:

A

Customer needs and characteristics

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4
Q

A company that focuses on long-term relationships is using:

A

Relationship marketing

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5
Q

What is market research?

A

Gathering, recording, and analyzing info about customers

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6
Q

SWOT analysis evaluates:

A

Internal and external factors

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7
Q

A target market is:

A

A specific group of consumers a company aims to reach

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8
Q

An example of direct marketing is:

A

Catalogs mailed to consumers

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9
Q

Which is NOT part of the promotional mix?

A

Distribution

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10
Q

Place utility means:

A

Making products available where customers want them

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11
Q

Sales forecasts help businesses:

A

Predict future sales

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12
Q

Branding is about:

A

Creating a unique identity for a product or company

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13
Q

Break-even point is when:

A

Revenue equals expenses

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14
Q

In the product life cycle, sales peak at the:

A

Maturity stage

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15
Q

A fixed cost example is:

A

Rent

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16
Q

Which agency prevents false advertising?

A

FTC

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17
Q

A challenge of social media marketing is:

A

Constant content management

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18
Q

Main function of packaging is:

A

Protect and provide information

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19
Q

An example of a service is:

A

Haircut

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20
Q

Upselling means:

A

Suggesting a more expensive upgrade

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21
Q

Consumers buy on ______ and justify with ______:

A

Emotion; reasoning

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22
Q

What’s the first step in the marketing research process?

A

Defining the problem

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23
Q

Primary data is:

A

Collected first-hand for the current research

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24
Q

Psychographic segmentation uses:

A

Lifestyle, values, personality

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25
BCG Matrix categorizes products by:
Market growth and market share
26
A 'Cash Cow' in the BCG Matrix has:
Low market growth and high market share
27
A 'Star' in the BCG Matrix represents a product with:
High market share in a high-growth market
28
In SWOT analysis, opportunities and threats are:
External factors
29
In SWOT analysis, strengths and weaknesses are:
Internal factors
30
The Ansoff Matrix includes all EXCEPT:
Cost leadership
31
The product life cycle stages are:
Introduction, Growth, Maturity, Decline
32
During the growth stage of the product life cycle:
Sales increase rapidly
33
Skimming pricing is:
Charging the highest price consumers will pay
34
Penetration pricing aims to:
Quickly gain market share by setting a low price
35
A channel of distribution refers to:
How a product gets from manufacturer to consumer
36
An intermediary in a distribution channel is:
A business that moves products between producers and consumers
37
Selective distribution means:
Limiting distribution to a few locations
38
A wholesaler is:
A business that buys in bulk and resells to retailers
39
A retailer is:
A business that sells directly to consumers
40
E-commerce is:
Buying and selling over the internet
41
Which of the following is NOT a pricing strategy?
Positioning
42
Price elasticity refers to:
The responsiveness of demand to price changes
43
A pricing strategy based on competitors' prices is called:
Competition-based pricing
44
Odd-even pricing is:
Setting prices at odd or even numbers to influence perception
45
Psychological pricing influences:
Consumer perception
46
AIDA stands for:
Attention, Interest, Desire, Action
47
Personal selling is most effective when:
There is a complex buying process
48
Sales promotion is used to:
Encourage immediate purchase
49
Public relations aims to:
Create favorable public image
50
A press release is a tool for:
Public relations
51
A product mix includes:
All products a company offers
52
Line extension means:
Adding new items to an existing product line
53
A product’s brand is:
A name, symbol, or design that identifies it
54
A slogan is:
A short, memorable phrase used in marketing
55
Brand equity refers to:
The value of a brand in the marketplace
56
CRM stands for:
Customer Relationship Management
57
The first step of the selling process is:
Pre-approach
58
Handling objections involves:
Addressing concerns to continue the sale
59
A product feature is:
A characteristic of the product
60
A buying motive is:
A reason a customer makes a purchase
61
A target market is defined by:
Customer characteristics
62
Geographic segmentation is based on:
Location
63
A focus group is used to:
Gather qualitative feedback
64
A marketing plan includes:
Objectives, strategy, and budget
65
An external threat in SWOT might be:
New competitors
66
Advertising is paid promotion through:
Mass media
67
A loyalty program encourages:
Repeat business
68
Social media marketing allows for:
Two-way interaction
69
In the marketing mix, 'Place' refers to:
How the product is delivered to customers
70
An exclusive distribution strategy is used for:
Specialty products
71
An internal strength in SWOT might be:
Skilled workforce
72
A promotional campaign's goal is to:
Increase awareness and sales
73
The 4 Ps are:
Product, Price, Place, Promotion
74
An example of a marketing channel is:
Retail store
75
An internal weakness in SWOT might be:
Poor brand recognition
76
The main benefit of market segmentation is:
Reaching customers more effectively
77
A mission statement defines:
Company’s purpose and values
78
The 7 functions of marketing include:
Product/service management, pricing, promotion, selling, distribution, marketing information management, financing