Marketing Flashcards

1
Q

Marketing

A

Process of getting its right product to the right costumers

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2
Q

4Ps vs 7Ps

A

4Ps:

  • Product
  • Place
  • Price
  • Promotions

7Ps:

  • People
  • Process
  • Physical evidence
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3
Q

Product Oriented

A

Focuses on making the product first before attempting to sell it

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4
Q

Market Oriented

A

Approach by establishing costumer wants through market research before producing and selling a product

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5
Q

Types of Marketing

A

Social
Commercial
Social Media Marketing

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6
Q

Social Marketing

A

Aims to positively influence individual behavior and improve society

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7
Q

Commercial Marketing

A

Activities that determine consumer needs and wants before using the appropiate strategies to market the product

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8
Q

Social Media Marketing

A

The use of social networking to market a firm’s product or service

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9
Q

Market Size

A

By Volume

By Value

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10
Q

By Volume.

A

of goods bought by customers, quantitative measure of the units sold by all the business

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11
Q

By value

A

Amount spent by customers on the total # of goods sold by all businesses

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12
Q

Market Growth

A

Year 2-year 1
—————— x 100
Year 1

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13
Q

Market Share

A

Business sales
——————————— x 100
Total sales in the market

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14
Q

Market Leader

A

Highest Share in a given market

  • Increased trust with clients
  • Sets prices
  • Sets trends
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15
Q

Marketing Objectives

A

Goals or targets a business aims to achieve through their marketing department

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16
Q

Marketing Objectives “For-Profit”

A
  • Identify, Design and develop market strategies to make a profit
  • Effectively apply marketing mix
  • Market-led approach
17
Q

Marketing Objectives “Non-profits”

A

-Use social marketing in order to attract “customers” (supporters/donors)

18
Q

Marketing Mix

A

Putting the right product or a combination of the right place, time and price

19
Q

Marketing Strategies Growth:

A
  • Evolution/Innovation
  • Ethical Considerations
  • Cultural Differences
20
Q

Marketing Planning

A

Process of formulating marketing, objectives and devising appropiate marketing strategies

21
Q

Marketing Plan

A

Detailed document about the marketing strategies that are devloped in order to acgieve an oganizations marketing objective

22
Q

Market Segment

A

Sub-group of consumers with similar characteristics

23
Q

Market segments advantages

A
  • Focused mrkt strategies
  • Confirm data = Appropiate product
  • Less expensive, time consuming
24
Q

Mrkt Disadvantages

A
  • Isolates potential customers
  • Higher costs = expensive and time consuming
  • Overspecialization = less sales, consumers and revenues
25
Q

Types of Mrkt Segments

A
  • Demographic
  • Psycographic
  • Behavioural
  • Geographical
26
Q

Mass Market

A

Large or broad market that ignores specific market segments

27
Q

Niche Market

A

Market segment that a particular product is aimed at.