Marketing Flashcards

1
Q

Target market

A

A group of people identified as those most likely to become customers that have similar wants and needs .

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2
Q

Advertising

A

Paid , non personal presentation of ideas , goods or services direct at a mass audience by an identified sponsor . For example print , billboard ,radio

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3
Q

What are the main responsibilities of the marketing department ?

A

Designing a place , promotion , product and price that attracts the target market and ultimately drives sales .

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4
Q

Brand

A

The name symbol or logo

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5
Q

Brand loyalty

A

The tendency to continue buying a certain brand of a product .

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6
Q

Commission

A

A fee paid to sales person based on a percentage of the amount they sold .

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7
Q

Competitive advantage

A

A feature that makes a product more desirable than its competitors .

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8
Q

Demographics

A

Measurable characteristics that describe a population by age , gender , income , ethnic background , education & occupation .

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9
Q

Elastic demand

A

Situation in which a change in price creates a change in DEMAND .

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10
Q

Focus group

A

A small group of people who’s opinions are studied to determine the opinions that can be expected by target market .

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11
Q

Reputation

A

The impression people have of a company .

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12
Q

Inelastic demand

A

Situations in which a change in price have little or no effect on demand .

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13
Q

Markdown

A

The amount of money taken OFF a price .

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14
Q

Market

A

A group of people or companies who have a demand for a product or service and are willing and able to buy it .

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15
Q

Market research

A

The collection and analysis of info aimed at understanding the behavior of consumers in a certain market .

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16
Q

Market mix

A

The 4 strategies used to reach a target market : place , price , promotion .

17
Q

Marketing plan

A

A research plan used by a business to shape it’s product , place , price , promotion ,to reach its target market .

18
Q

Networking

A

The process of building and maintaining informal relationships with people whose acquaintance could bring about business opportunities .

19
Q

Niche

A

A small , specialized segment of the market based on the unique needs of a few customers .

20
Q

Personal selling

A

When a salesperson communicates directly with a client to make an individual sale .

21
Q

Pre-sale

A

The act of influencing potential customers to buy before the product is actually available .

22
Q

Psychographics

A

The social and psychological characteristics like personality , values , opinions , motivations , beliefs and lifestyle that influences consumer behavior .

23
Q

Public relations

A

Any activity designed for o create a favorable image of a business , it products , or it policies .

24
Q

Publicity

A

Bringing news or news worthy info about an organization to the public .

25
Q

Sales forecast

A

An estimate of sales for s given period of time like summer , or the next fiscal year .

26
Q

Sales quota

A

A performance goal assigned to a sales person for a specific amount of time .