MARKETING Flashcards

1
Q

Activity of institutions, and processes of creating, communicating, delivering, and exchanging offering that have value for customers and clients

A

MARKETING

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2
Q

Deprivation and is something that a person must have in order to live and survive

A

NEEDS

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3
Q

Something that a person desires to have

A

WANTS

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4
Q

Human wants that are supported by buying power.

A

DEMANDS

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5
Q

Anything can be offered to a market to satisfy a need or want.

A

PRODUCT

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6
Q

A trade between two parties

A

TRANSACTION

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7
Q

Process of creating, maintaning, and enchancing strong value laden relationship with customers and other stakeholders

A

RELATIONSHIP MARKETING

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8
Q

Value gained by owning and using a product

A

CUSTOMER VALUE

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9
Q

Perceived performance relative to expectations

A

CUSTOMER SATISFACTION

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10
Q

Obtaining desired object from someone by offering something in return

A

EXCHANGE

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11
Q

Place(virtual or physical) where buyers and sellers meet

A

MARKET

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12
Q

SCOPE OF MARKETING

A

GOODS, SERVICES, EVENTS, EXPERIENCES, PERSON, PLACES, PROPERTIES, ORGANIZATION, INFORMATION, IDEA

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13
Q

Can be understood by discussing what is marketing, how it works

A

SCOPE OF MARKETING

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14
Q

A marketing strategy a company used to determine if it can produce a viable product consumers want or need

A

TRADITIONAL APPROACHES TO MARKETING

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15
Q

Different concepts of marketing that each have a specific function in a holistic marketing strategy

A

PRODUCTION CONCEPT, SELLING CONCEPT

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16
Q

Consumers will favor products that are cheap and available

A

PRODUCTION CONCEPT

17
Q

Consumers will not buy enough of the firm’s product unless it undertakes a large-scale selling and promotion efforts

A

SELLING CONCEPTS