MARKETING Flashcards
Activity of institutions, and processes of creating, communicating, delivering, and exchanging offering that have value for customers and clients
MARKETING
Deprivation and is something that a person must have in order to live and survive
NEEDS
Something that a person desires to have
WANTS
Human wants that are supported by buying power.
DEMANDS
Anything can be offered to a market to satisfy a need or want.
PRODUCT
A trade between two parties
TRANSACTION
Process of creating, maintaning, and enchancing strong value laden relationship with customers and other stakeholders
RELATIONSHIP MARKETING
Value gained by owning and using a product
CUSTOMER VALUE
Perceived performance relative to expectations
CUSTOMER SATISFACTION
Obtaining desired object from someone by offering something in return
EXCHANGE
Place(virtual or physical) where buyers and sellers meet
MARKET
SCOPE OF MARKETING
GOODS, SERVICES, EVENTS, EXPERIENCES, PERSON, PLACES, PROPERTIES, ORGANIZATION, INFORMATION, IDEA
Can be understood by discussing what is marketing, how it works
SCOPE OF MARKETING
A marketing strategy a company used to determine if it can produce a viable product consumers want or need
TRADITIONAL APPROACHES TO MARKETING
Different concepts of marketing that each have a specific function in a holistic marketing strategy
PRODUCTION CONCEPT, SELLING CONCEPT