Market Strategy Flashcards

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1
Q

The external (macro) marketing environment can be modeled with which model?

A

The PEST(EL) framework

PESTEL analysis helpful to establish transparency regarding environmental forces and trends that can ultimately affect business activity

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2
Q

What does the PEST(EL) framework include?

A

1) Political forces
2) Economic and competitive forces – Capital market situation (incl. interests rate), general economic output level dependent on the global financial situation.
3) Social forces
4) Technological forces
5) Environmental forces
6) Legal and regulatory forces

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3
Q

Describe P in PESTEL and it’s strongly correlated partner

A

Political forces (P) and Legal Forces and Regulation (L) have a strong interrelation.

1) Tax
2) Regulation (or deregulation)
3) Consumer/patient protective legislation (safety of consumer products, medical drugs and liability of companies)
4) Competition law: Influencing M&A deals to avoid to big corporations.

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4
Q

Describe E in PESTEL

A

Economic Forces:
1) General economic output level (like GDP or stocks) - influences buying power, willingness to pay expenditure levels, public procurement and infrastructure investments, income equality
2) Capital market environment (incl. interest rates): financing opportunities
3) Stocks, Investments, GDP
4) Business cycle

Prosperity and Expansion: low unemployment, rising incomes, expansion of overall economic activity levels

Recession: rising unemployment, stagnating salary levels, decreasing willingness to pay and buyer purchasing power

Depression: confidence in economy is challenged, low buying power and high levels of unemployment

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5
Q

Describe T in PESTEL

A

Technological forces
- New tech opportunities like CRISPR, mRNA, Sequencing technology etc.
- New general purpose technologies (GPT) – that can make it into many different application areas, such as semiconductors.´
- New biotechnological discovery like CRISPR (making Zinc finger gene editing almost obsolete)
- Often lead to obsolescence of existing technological capabilities, but also generate new opportunities, and reduce entry barriers

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6
Q

What is GPT?

A

General Purpose Technologies – that can make it into many different application areas, such as semiconductors, AI etc.

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7
Q

What often happens when inflation rises?

A

Interests rates are increased by central banks, rotation in capital markets from stocks to bonds, less risk willingness (might go from risky stocks to safe heavens like banks etc.)

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8
Q

Describe Social (S) and Environmental forces (E)

A
  • Demographic trends (like an aging population increasing demand for medical drugs and healthcare)
  • Trends (foods, organic, vegan, sustainability)
  • Global health shocks like COVID
  • Environmental forces: increasing consciousness for green topics, e.g. waste reduction, CO2 emissions, Global Warming
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9
Q

The external (micro) environment (Industry environment) can be modelled with which model?

A

Porters five forces

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10
Q

Describe the dimensions in Porters Five Forces (PFF).

A

1) Threats of new entries
2) Bargaining power of suppliers
3) Bargaining powers of buyers
4) Threat of substitute products or services
5) Rivalry among existing competitors

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11
Q

What is the strength of Porters Five Forces (PFF)?

A

1) Describes relative strengths of players in a market (you and competition).
2) Highlights the relative power of various players active in an industry, and thus allows for inferences on market attractiveness and industry profitability
3) The framework offers a rather comprehensive perspective on competition
4) No specific industry focus, and although not specifically tailored to a biotech / pharma context, it is also applicable there

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12
Q

Describe Entry barriers from PFF

A

1) Capital requirements for entry
2) IP currently in the market
3) Economics of scale – Supply side
4) Economics of scale – Network effects, a certain customer benefits from all the other using the product.
5) Governmental Policy and Regulations – Pharma example, moving through regulatory approval is often outsourced as it is hard to do so yourself for the first time.
6) Customer switching costs
7) Unequal access to resources & distribution channels
8) Expected retaliation from incumbents

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13
Q

Describe rivalry amongst existing competitors

A

1) Numerous competitors are active in the market
2) Market concentration and market power distribution
3) Space for product differentiation or competition solely based on prices
4) Slow industry growth and high exit barriers (e.g. due to specialized investments)
5) Relevance of brand equity
6) Role of fixed costs, ability to expand production incrementally

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14
Q

Describe buyer power from PFF

A

1) Buyer concentration (few vs. many buyers)
2) High purchasing volume
3) Undifferentiated vs. differentiated products
4) Low switching cost of buyers
5) Threat of backward integration
6) Price sensitivity of buyers
7) Availability of substitutes products / inputs

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15
Q

Describe supplier power from PFF

A
  • Supplier concentration (Few dominates vs. many suppliers)
  • Do supplier control scarce inputs? (Lack of substitutes)
  • Differentiated products (inputs for downstream firms)
  • Customer switching costs (but also suppliers may have such costs)
  • Importance of volume to supplier / serving other industries?
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16
Q

Describe threat of substitute from PFF

A
  • Substitute offers attractive price – performance ratio
  • Substitute goods with specific advantages
  • Low buyer switching cost to substitute
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17
Q

How do you implement Porter’s five forces?

A

1) Define the relevant industry (“line-of-business industry” level)
2) Identify the participants and segments them into the five groups
3) Assess the underlying drivers of each competitive force (strong, medium, weak)
4) Test the analysis for consistency
5) Reflect about recent and likely future changes
6) Avoid common pitfalls (wrong industry scope, paying equal attention to all forces, confusing outcomes with causes)

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18
Q

What is the segmentation rationale and principle?

A

Key assumption: It is unlikely that a new solution addresses the need and requirement of all customers.

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19
Q

What is segmentation?

A

Dividing customers into distinct groups that share similar perceptions about need and can be reached using uniform approaches. An iterative process
- Identifying groups that are: With little within-group heterogeneity and that are distinct from each other

20
Q

Can you segment too much?

A

Doing too high segmentation creates more cost than needed. (Bell curve)

21
Q

What is the STP process?

A

Segmentation, Targeting and Positioning.

Seg: Group customer into segments - based on similar needs and identifying different segments (based on age etc.)

Targ: Selecting segments – Evaluate the attractiveness of each segment using variables to quantify opportunities (like growth rates and market sizings) – Select one or more segments to serve – Find and reach trarget groups

Posi: Tailor offering (via marketing mix) and create competitive edge.

22
Q

Which six criteria should segments satisfy?

A

1) Measurable: Size, purchasing power, and characteristics can be measured
2) Substantial: Large and profitable enough to serve
3) Accessible: Effectively reached and served
4) Differentiable: Conceptually the need to be distinguishable and respond differently to marketing mix elements and programs
5) Actionable: Effective programs can be formulated
6) Stable: Segment boundaries are persistent.

23
Q

Which criteria can be used to determine segment attractiveness?

A

1) Size and growth – Market potential and current market penetration + growth forecasts

2) Structural characteristics: Competition (barriers to entry and position of competitors), segment saturation (gaps in the market), protectability (IP, entry barriers), environmental risk (economic and political change)

3) Product-Market fit: Fit (coherence with the company’s strength), synergy (cost interactions, brand image transfer, cannibalization), profitability (entry costs, margin level, ROI)

24
Q

What are the bases for segmenting consumer markets?

A
  • Geographic criteria (region, cities, urban vs. rural)
  • Demographic: age, income, education, gender
  • Behavioral: usage rate, user status (nonuser, potential user), loyalty
25
Q

What are the bases for segmenting business markets?

A
  • Demographic: industries, firm size, geographic location
  • Operating variables: technology, user status, customer capabilities
  • Purchasing approaches: nature of existing relationships, power distribution, customer focus on price vs. quality
  • Situational factors: urgency, focus on specific applications, order size
26
Q

Segmentation in pharma can be divided into what?

A

1) Patients
2) Providers
3) Payers: Public, private, Out-of pocket, centralized

27
Q

Describe some segmentation bases for providers

A
  • Type: General practitioners, Hospitals, Specialized doctors
  • Attitude towards evidence-based vs. experimental medicine
  • Attitude towards new technology
28
Q

Describe some segmentation bases for patients

A
  • Diagnosed / undiagnosed patients
  • Degree of symptom severeness and progression
  • Clinical risk factors
  • Expected patient compliance
  • Attitude towards health providers
29
Q

Describe some segmentation bases for payers

A
  • Type: Public, private insurances, Out-off pocket
  • Approach to technology assessment
  • Attitude towards new medical technologies
  • expectations regarding profitability and reimbursement rates
30
Q

Positioning is?

A

Designing the company’s market offering and image to occupy a distinctive place in the mind of the target market

31
Q

Competitive edge/advantage is?

A

To find some sort of uniqueness that gives you a better position than your competitors, could be price, quality, unmet needs etc.

32
Q

What frameworks can you use to make product positioning and competitive edge?

A

1) “POP vs. POD”
2) Porter’s generic strategies
3) the Resource-Based View (RBV)

33
Q

What is POP vs. POD?

A

Points of parity: That a company does not fall significantly short on dimensions not unique to the brand. There should be a minimum compliance to different dimension, like quality, specification etc. “This is acceptable for most costumers”.
- Three different types of POPs: Category, competitive, and correlational

Points of difference: Superiority over competitors in relevant dimensions. Should inform customers of POD. New products require informing customers about POD. Should define with which products does the brand compete

34
Q

What are the requirements for POD?

A

Points of difference
1) * Desirability: target customers must find POD relevant
2) * Deliverability: company must have resources and commitment to create and maintain brand association among consumers
3) * Differentiation: POD must be perceived as distinctive and superior in comparison to competitors

35
Q

What are the benefits of a clear POD?

A
  • Greater customer loyalty and less vulnerability to competitive marketing
  • Less impact of economic downturns
  • More support by supply-chain partners
  • More effective marketing communication
  • Licensing and Brand extensions

Leads to: Larger margins: escaping price competition

Think: BMW in US establishing luxury and performance as a brand.

36
Q

What are porters generic strategies?

A

Three generic strategies for obtaining competitive advantage: Differentiation strategy, Cost leadership or Focus.

2 by 2 with Strategic target /Industrywide vs. segment) vs. strategic advantage (Perceived Uniquness vs. Low Cost Position)

37
Q

Describe porters three generic strategies

A
  • Differentiation strategy: creating unique product or service that substantially differs from all competitors in the industry
  • Cost leadership: offering product at lowest cost or price-to-value ratio to target market segment
  • Economics of scale, learning (the learning curve), better process technology, privileged access to resources
  • Focus: serving a specific target groups with specialized needs: customer group, limited geographic scope, narrow range of products
38
Q

What are economics of scale?

A

Economies of scale: fixed costs are distributed over a large number of units, thus decreasing unit costs

Formular: Cost = FC + VC*quantity

39
Q

What is the learning curve in regards to cost leadership?

A

The learning curve: As a technology is used, producers learn to make it more efficient and effective

40
Q

What is the Resource-Based View (RBV) on competitive advantage?

A

Useful taxonomy to think about competitive advantage. Why are firms more successful than others? Companies might posses and control resources in the following three categories than give them advantages over other firms.

1) Physical capital – machinery, equipment, location, facilities.
2) Human capital – how many people they employ, expertise, certain characters (like Elon Musk, ex-CEOs of successful companies and star scientists), diversity.
3) Organizational capital – how the organization innovate, manages resources, culture etc.

41
Q

What defines a resource based on the RBV?

A

1) Valuable – Allowing for exploiting new opportunity or eliminating threats
2) Rare – Should be scarce and not widely available
3) Imperfectly imitable – should not be easily replicated
4) Non-substitutable – should not be able to be substituted trough alternative ones.

42
Q

What does SWOT combine?

A

Internal and external analysis

43
Q

What does the SWOT analysis cover?

A

1) Strengths (Internally)
2) Weaknesses (Internally)
3) Opportunities (Environment)
4) Threats (Environment)

44
Q

Describe SWOT

A

Strength
* Internal attributes of the organization that are helpful in achieving its objective
* Identifying company’s competitive advantage and what differentiates its product / services

Weaknesses
* Internal attributes of organization that are harmful in achieving the objective
* What barriers or hurdles is the company facing

Opportunities
* External conditions (environmental factors) that are helpful in achieving the objective of the firm
* Example: Technological opportunities, relatively low IP coverage in area, demand growth for disease area

Threats
* External conditions (environmental factors) that are harmful in achieving the objective
* Example: entry of new competitors

45
Q

What can SWOT and PFF help show?

A

Porter‘s five forces and SWOT analysis helpful tools to understand the industry structure and how external factors interact with firm internal strenghts