MARKET RESEARCH 01 Flashcards
The process of determining the viability of a new service or product through research conducted directly with potential customers.
MARKET RESEARCH
is an essential component of any company’s marketing plan. It dictates strategy, informs resource allocation, and helps brands understand and connect with their consumers in ways that in the past would have seemed impossible.
MARKET RESEARCH
It sets the direction of the whole market research process. Ask clients how they will use the research results, and what business decisions they will make based on the data. Discuss limitations early in the process. Set clear expectations of what the research will cover and what data it will provide.
DEFINE THE PROBLEM
Based on the research objective think, which research methodology would be the best fit. Start with the broader categories: Secondary? Primary? Qualitative? Quantitative? Based on the decisions that will be made, determine what type of data is needed and expected.
APPROACH FORMULATION
Who do you want to gather data from? Customers? Non-Customers? Category users? Be realistic. Given your budget, you may or may not be able to reach your target population. If you are conducting qualitative research, small samples are expected given the exploration nature of this methodology category. Consider issues of sample size saturation.
RESEARCH DESIGN SELECTION
Do a soft launch if you are doing online surveys to catch any potential problems. Get involved, monitor. early to catch any potential issues that can affect data quality (e.g., bad respondents, programming errors, etc.)
DATA COLLECTION
Clean your data. It doesn’t matter if it is quantitative or qualitative data, quality controls are needed. Code open ended questions to find patterns in the data. Create cross-tabulated tables to help organize the data if you do surveys. Transcribe interviews and focus group discussions to use tools to organize qualitative data to facilitate thematic analysis.
DATA PROCESSING
Keep the key objectives in mind to connect market research to business impact. Share preliminary results with key stakeholders, discuss, and check if they make sense from a practical standpoint. Focus on the story behind the numbers and how it supports your recommendations. Don’t do a data dump. Focus on insights.
Analysis & Reporting -
is used to collect preliminary data to clarify the nature of a marketing problem before designing a more extensive research project.
Exploratory Research -
It describes marketing mix characteristics. It is also used to explain a particular issue or problem.
Descriptive Research -
Also known as predictive research is used to test the cause and effect relationships. Using causal research allows researchers to answer “What if” or “Why” type of questions.
Causal Research -
also known as basic or theoretical, research is designed to help researchers better understand certain phenomena in the world. It looks at how things work but does not seek to find how to make them work better. This research attempts to broaden your understanding and expand scientific theories and explanations.
Fundamental RESEARCH -
is designed to identify solutions to specific problems or find answers to particular questions. It offers knowledge that is applicable and implementable.
Applied RESEARCH -
refers to examining actions, assessing their effectiveness in bringing about the desired outcome and choosing a course of action based on those results. It is typically used in educational settings for teachers and principals to perform a type of self assessment and course correction.
Action RESEARCH -
also called explanatory research, seeks to determine cause-and-effect relationships between variables. It identifies how much one variable may cause a change in the other. Causal research is important for evaluating current processes and procedures and determining if and how changes should take place.
Casual RESEARCH -