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PCC Competencies > Markers > Flashcards

Markers Flashcards

1
Q

What is the core of competency 3?

A

The client’s work (goals, thinking, learning, creating)

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2
Q

What is the core of competency 4?

A

Being present to emergence (not guiding/directing)

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3
Q

What is the core of competency 5?

A

Complete client focus (expression/meaning)

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4
Q

What is the core of competency 6?

A

Explore and evoke exploration

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5
Q

What is the core of competency 7?

A

Direct sharing (non-attached, client-focused)

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6
Q

What is the core of competency 8?

A

Exploration rather than solution

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7
Q

What are the level 1 content areas for competency 2?

A
  1. What does the client want?
  2. What to address/resolve to achieve that?
  3. What makes it important or meaningful?
  4. What are the measures of success?
  5. Does the coach continue to coach to that?
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8
Q

What are the level 1 content areas for competency 3?

A

Does the coach:

  1. Acknowledge and respect client’s work?
  2. Support the client?
  3. Encourage /allow full expression?
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9
Q

What are the level 1 content areas for competency 4?

A
  1. Doing
  2. Being
  3. Partnering by …
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10
Q

What are the level 1 content areas for competency 5?

A
  1. Questions/observations are customised and based on information from client
  2. Coach is quiet to allow client time to think
  3. Coach inquires/explores client’s …
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11
Q

What are the level 1 content areas for competency 6?

A

Questions that …

  1. Are …
  2. Help client explore thinking about …
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12
Q

What are the level 1 content areas for competency 7?

A

The coach

  1. Shares
  2. Allows
  3. Language
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13
Q

What are the level 1 content areas for competency 8?

A
  1. The coach invites …

2. The coach’s sharing creates learning

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14
Q

What are the level 1 content areas for competencies 9 to 11?

A

The coach …

  1. Assists the client to design …
  2. Invites the client to …
  3. Notices and reflects progress
  4. Partner to close the session
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15
Q

What does the coach do to be present to emergence?

A
  1. Respond to what client want in session AND to the whole person
  2. Explore energy shifts
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16
Q

What must the coach be to be present to emergence?

A
  1. Observant, empathetic and responsive

2. Curious - with the intent to learn

17
Q

How does the coach partner to be present to emergence?

A
  1. The client chooses what happens in the session
    The coach …
  2. Invites client to respond as like to contributions
    chooses what happens in session
  3. Play back expressed possibilities for clint to choose
  4. Encourage client to formulate own learnings
18
Q

What does the coach explore to ensure active listening?

A 
The client's
1. Use of language
2. Emotions
3. Paraverbals (tone, tempo, cadence, inflexion)
4. Behaviour
Perception of the world
19
Q

What are the characteristics of powerful questions?

A
  1. They are clear, direct, timed, one-at-a-time, paced and open-ended
  2. Focused on client’s thinking, values etc
  3. They use client language, learning style etc.
  4. They are NOT leading
20
Q

Powerful questions help clients explore thinking about …

A
  1. Self
  2. Their situation and
  3. Outcomes desired
21
Q

What do coaches share with clients as part of direct communication?

A
  1. Observations
  2. Thoughts
  3. Feelings
  4. Intuitions
  5. Comments
22
Q

What characterises coach’s sharing in direct communication?

A
  1. It serves client learning/forward movement

2. It is without attachment (of being “right”)

23
Q

How is the language of direct communication?

A
  1. Clear and concise

2. Similar to the client’s language

24
Q

What does the coach allow in direct communication?

A
  1. The client to do the most talking

2. The client to speak without interruption (unless with reason)

25
Q

What does the coach invite in order to create awareness?

A
  1. Input/exploration on what he/she notices and shares
  2. Consideration of how learnings will be used
  3. Stating/exploring of client learnings regarding situation (what) and self (who)
26
Q

What does the coach assist the client to design as part of competencies 9 to 11?

A
  1. Actions and thinking to move to outcomes after sessions

2. Best methods of accountability

27
Q

What does the coach invite the client to do as part of competencies 9 to 11?

A
  1. To consider paths to move forward (incl. support, resources, barriers) and
    To explore progress in sessions

PCC Competencies (2 decks)

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