Marker Research AS Unit 2 Flashcards
1
Q
What does market research mean
A
The collection, coalition and analysis of data relating to the marketing and consumption of goods and services.
2
Q
What are the reasons for market research 1
A
- identify opportunities to provide consumers with their product and service in order to meet consumers need to increase market share.
- enhance communications between the business and potential consumers allowing the business to better understand consumers perspectives in relation to product provision
- identify gaps in the market for the product the business provides and understand the competitive environment
3
Q
What are the reasons for market research 2
A
- assess the effectiveness of current products provided to consumers so reducing the potential for complaints
- minimise the risks to the business through a better understanding of product service specifications that meet consumers needs allowing them to minimise the costs to the business and providing a degree of certainty for future demand
- establish benchmarks to assist the measurement of current business performance and product development opportunities
4
Q
What is primary research
A
This is information the business collects from original sources eg; surveys
5
Q
What is secondary research
A
Data that another organisation has already collected and analysed for research purpose eg; newspapers
6
Q
What are questionnaires
A
These are designed to enable the business to collect answers to questions