Map It Flashcards
What is the initial goal when meeting with stakeholders about a performance problem?
To get the gist of the performance problem and set up a future meeting to learn more.
What should you find out before the second meeting about a project?
If anyone besides the initial contact needs to approve the project or any content.
How do you write a business goal for a project?
A measure we already use will increase or decrease by a specific percentage by a certain date as people do a specific action.
Why is choosing a specific audience important when setting a project goal?
The goal identifies how the problem is being measured and how you’ll know it’s solved.
What types of goals should be used if the initial goal is too big?
Two-tiered goals or smaller intermediary goals if the project spans a long period.
What is the purpose of creating a persona in the project development process?
To represent a typical performer and future learner, helping to tailor the project more closely to the audience’s needs.
What are the key environmental factors to consider that affect performance?
Tools, time, information accessibility, workplace rewards or punishments, physical and emotional context of the task.
Why is determining the specific, observable actions people need to take crucial?
To identify the behaviors that directly contribute to achieving the project’s goal, focusing on actions that are measurable and can be improved.
How should feedback for learning activities be structured?
It should be instructive but also intrinsic, requiring learners to reflect on their actions and understand the consequences.
What are the benefits of using branching scenarios in learning activities?
They simulate real-life decision-making processes, showing the consequences of choices and allowing for recovery from mistakes.
How do you decide on the format of a learning activity?
Based on the need to match or simulate the real-life context, considering the organizational culture and the learners’ control over their learning process.
What is scaffolding in the context of learning activities?
Designing activities that increase in difficulty as the learner develops skills, or gradually removing support to encourage independent problem-solving.
Why is it important to test and prototype learning activities?
To ensure they effectively address realistic challenges, are engaging, and meet the learners’ needs before full-scale development and implementation.
