Manuj-Mentzer Flashcards

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1
Q

Categories of risk

A

Supply risk
Operations risk
Demand risk
Security risk

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2
Q

Supply risk

A

inability to meet customer demand within anticipated costs

includes:
reliability of suppliers
single vs. multiple sourcing
make/buy decisions
centralized vs. decentralized sourcing
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3
Q

Operations risk

A

inability to produce goods & services, quality & timeliness or overall profitability caused by event in focal firm

includes:
breakdown in core operations
inadequate manufacturing
high level of process variations
change in technology that makes current facilities obsolete
change in operating exposure (exchange rates)

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4
Q

Demand risk

A

associated with outbound flows that may affect likelihood of customers placing orders
variance in volume/assortment desired by customer

includes:
movement of goods
delayed/inappropriate product introductions
variations in demand
chaos in system (overreactions downstream)
more risky with innovative products

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5
Q

Security risk

A

threat from unknown third party whose motivation is to steal data or knowledge and/or destroy operations

includes:
individuals leaking information
system hackers
weak security/firewalls at members of SC
infrastructure security risks (transport)
freight breaches
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6
Q

Risk mgmt. strategies

A
avoidance
postponement
speculation
hedging
control
transferring/sharing risk
security
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7
Q

Avoidance

A

when risks associated with operating in given market or with particular product is considered unacceptable
managers are aware of trade-offs

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8
Q

Postponement

A

delaying commitment of resources to maintain flexibility and delay incurring of costs

Form postponement:

  • labeling
  • packaging
  • assembly
  • manufacturing

Time postponement:
-movement of goods only after orders are received

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9
Q

Speculation

A

assumption/selective risk taking
opposite of postponement
decisions made on anticipated customer demand
SC resources directed to products with highest competitive advantage

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10
Q

Hedging

A

globally dispersed portfolio of suppliers, customers, and facilities such that single event doesn’t affect all entities at the same time
dual sourcing

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11
Q

Control

A

Vertical integration
reduce risk of supply/demand failures
changes variable costs into fixed costs

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12
Q

Transferring/sharing risk

A

outsourcing, offshoring, contracting
international factoring –> form of offshoring treasury services
portfolio of contracts to induce retailers with different levels of risk aversion, to select unique contracts

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13
Q

Security

A

Technological development i.e. sensors
Container Security Initiative
Customer Trade Partnership Against Terrorism

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