mangement

Question 1

Type of managers

Answer 1

Top managers, middle, first line, team leaders

Question 2

Four functions of managers

Answer 2

Planning, organizing, leading, controlling

Question 3

Planning

Answer 3

Setting goals and deciding on action
developing rules and procedures
developing budgets and plans

Question 4

Organizing

Answer 4

Identifying jobs to be done
hiring people to do them
establishing department
establishing a chain of command
delegating

Question 5

Leading

Answer 5

Influencing others to get the job done
maintaining morale
molding company culture
managing conflicts and communication

Question 6

Controlling

Answer 6

setting standards
comparing performance with standards
taking corrective action

Question 7

what skills managers have

Answer 7

conceptual, human
technical

Question 8

which are the most important for each type of manager

Question 9

Gaining management skills are

Answer 9

sources of learning
skills to gain occur best thru deliberately

Question 10

Sources of learning includes

Answer 10

reading, reflection, relationships, real experience

Question 11

Skills to gain occur best thru deliberately

Answer 11

combining multiple sources and self management

Question 12

What does the S in SMART stand for?

Answer 12

Specific (details)

Question 13

what does the M in SMART stand for?

Answer 13

Measurable (you can quantify it or put a number on it)

Question 14

What does the A in SMART stand for?

Answer 14

Attainable, aggressive, or almost impossible

Question 15

what does the R in SMART stand for?

Answer 15

Relevant

Question 16

What does the T in SMART stand for?

Answer 16

Time (give urself a deadline)

Question 17

what are the common mistakes in self assessment and planning?

Answer 17

Not having any standards, or ignoring important parts of our identities

Question 18

What type of questions to ask for self assessment and planning

Answer 18

who am i now? who do I want to be?
what are my strengths? what do i want them to be?
what am i doing now? where do i want to go?

Question 19

Goal setting tips

Answer 19

what do I need to do in order to get where i want to go?
set SMART goals

Question 20

Common mistakes

Answer 20

• failing to set goals: hope and a wish”
• setting vague goals “ do ur best”
  failing to follow thru with your goals

Question 21

4 self management process

Answer 21

1. self assessment and planning
2. goal setting
3. self and environmental control
4. evaluating and rewarding progress