mangement Flashcards
Type of managers
Top managers, middle, first line, team leaders
Four functions of managers
Planning, organizing, leading, controlling
Planning
Setting goals and deciding on action
developing rules and procedures
developing budgets and plans
Organizing
Identifying jobs to be done
hiring people to do them
establishing department
establishing a chain of command
delegating
Leading
Influencing others to get the job done
maintaining morale
molding company culture
managing conflicts and communication
Controlling
setting standards
comparing performance with standards
taking corrective action
what skills managers have
conceptual, human
technical
which are the most important for each type of manager
Gaining management skills are
sources of learning
skills to gain occur best thru deliberately
Sources of learning includes
reading, reflection, relationships, real experience
Skills to gain occur best thru deliberately
combining multiple sources and self management
What does the S in SMART stand for?
Specific (details)
what does the M in SMART stand for?
Measurable (you can quantify it or put a number on it)
What does the A in SMART stand for?
Attainable, aggressive, or almost impossible
what does the R in SMART stand for?
Relevant
What does the T in SMART stand for?
Time (give urself a deadline)
what are the common mistakes in self assessment and planning?
Not having any standards, or ignoring important parts of our identities
What type of questions to ask for self assessment and planning
who am i now? who do I want to be?
what are my strengths? what do i want them to be?
what am i doing now? where do i want to go?
Goal setting tips
what do I need to do in order to get where i want to go?
set SMART goals
Common mistakes
- failing to set goals: hope and a wish”
- setting vague goals “ do ur best”
failing to follow thru with your goals
4 self management process
- self assessment and planning
- goal setting
- self and environmental control
- evaluating and rewarding progress
