mang 3401 exam 2 Flashcards

chapter 7

1
Q

org design

A

process managers specify organized choices that result in particular kind of org. structure

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2
Q

org. structure

A

formal system of task/report relationships that coordinate/motivate org. membersn& they work together achieving org. goals

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3
Q

job design

A

process which managers decide how to divide tasks>simple jobs

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4
Q

job simplification

A

process of reducing # of tasks each worker performs

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5
Q

job enlargement

A

increase # of diff taks in given job by changing division of labor

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6
Q

job enrichment

A

increase degree of res. worker has over they job

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7
Q

functional struct.

A

org. structure composed of all departments.an organization require to produce goods/services

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8
Q

divisional structure

A

org. structure composed of seperate biz units which are functions that work 2gether to produce specific product for spec. customer

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9
Q

product structure

A

org structure which each product line/biz is handeled by self contained division

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10
Q

geographic structure

A

org structure which each region of country/area is served by self contained division

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11
Q

market structure/customer structure

A

org structure which each kind of customer served by self contained division

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12
Q

matrix structure

A

org. structure simultaneously groups ppl/resources by fuction/product

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13
Q

product team structure

A

org. structure which employee permanately assign cross-func. team/repot ONLY product team manager or 1 direct subordinate

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14
Q

cross function team

A

group of manager (2gether) from diff departments to perform org. tasks

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15
Q

authority

A

powert hold ppl accountable for they action/make decisions concern use of org. resource

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16
Q

hierarchy of authority

A

organization chain of command, specify relative authority of manager

17
Q

span of control

A

of subordinates who report directly to manager

18
Q

line manager

A

direct line/chain of command with formal authority over ppl/resource

19
Q

staff manager

A

responsible for managing specialist fuction (marketing/finanace)

20
Q

decentralizing authority

A

give lower-level manager & nonmanagerial employee right to make important decision on use org. resource

21
Q

integrating mechanisms

A

organizing tool that manager use to increase comm./coordination amoung function/divisions

22
Q

task force

A

committee of manager of various divisions who meet to solve specific mutual problem

23
Q

strategic alliance

A

agreement where managers share organization resource knowhow a foreign company & 2 org. share reward/risk of new ventures

24
Q

network structure

A

series of strategic alliance org. create w/ suppliers,distributors to produce

25
Q

hybrid structure

A

large org. has many divisions and uses diff org. structures

26
Q

empowerment

A

exansion of employee knowledge/tasks/decision making responsibility

27
Q

integrating mechanisms

A

organize tool manageruse increasing comm./corrdinationamong division