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Rics Apc 2023 > Mandatory Competencies > Flashcards

Mandatory Competencies Flashcards

1
Q

Who is a politically exposed person?

A

Someone in the public eye, more exposed to corruption.

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2
Q

What checks would you carry out for money laundering,?

A

Customer due diligence, verify identity, check source of funding.

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3
Q

What is a method statement,?

A

A detailed guide of how you are going to carry out a task.

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4
Q

What are the 5 steps to a risk assessment?

A
  1. Identify hazards
  2. Identify people at risk from hazards
  3. Evaluate the risk i.e. severity, existing controls in place
  4. Record findings
  5. Review regularly
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5
Q

What is BREEAM?

A

Building Research Establishment Environmental Assessment Method

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6
Q

What is the purpose of BREEAM?

A

Assess, rate and certify sustainability of buildings. Evaluate waste, energy, water use, health and well being, pollution, transport, materials, ecology, management processes

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7
Q

What is the aim of BREEAM?

A

Raises awareness amongst owners of the benefits of taking a sustainable approach, provides a framework to help them adopt sustainable solutions.

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8
Q

What defence is there under the bribery act?

A

the organisation can show adequate procedures were put in placeto prevent bribery being committed.

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9
Q

What are the 6 principles of prevention under the bribery act 2010?

A
  1. Proportionate procedures
  2. Top level commitment
  3. Risk assessment
  4. Due diligence
  5. Communication
  6. Monitoring and review
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10
Q

What does the RICS guidance note Surveying Safely set out?

A

Basic good practice principles for management of health and safety for RICS regulated firms and members.

Concept of “safe person”

Workplace health and safety

Fire safety

Visiting premises and sites checklist

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11
Q

What is the Safe Person concept under RICS Surveying Safely?

A

Person is responsible for their own, their colleagues and others health and safety whilst a work.

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12
Q

What does RICS surveying safely recommend that firms provide?

A

A safe working environment
Safe work equipment
Safe systems of work
Competent staff

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13
Q

What does my employers health and safety policy outline?

A

The organisations commitment to H&S.
Details of the organisations H&S structure.
Risk assessment setting out all the risks within the workplace and preventative measures in place.
Details of the planning and implementation of the H&S policy.

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14
Q

What is the purpose of the Health and Safety at Work Act 1974?

A

Place duty on every employer to ensure, so far as reasonably practicable, the health and safety and welfare at work of all employees.

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15
Q

Name some other relevant H&S regulations or legislation

A

RIDDOR - Reporting of injuries, diseases dangerous occurrences regulations 1995.

Corporate Manslaughter and Corporate Homicide Act 2007.

Fire Risk Management Regulatory Reform 2007

Fire Safety Act 2021

Building Safety Act 2022

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16
Q

Give some examples of good client care.

A

Understanding the Clients objectives.
Listening.
Understanding the Clients position and goals.
Responding speedily.

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17
Q

What might good negotiation skills include?

A

Agreeing clients objectives and negotiating strategy.
Undertaking details research.
Understanding the other party’s position.
Creating a constructive environment.
Deciding what points you can give on and what points are non-negotiable.
Preparing your fall back position and areas of common ground.

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18
Q

What is a balance sheet?

A

Statement of a businesses financial position showing assets and liabilities at a given date.

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19
Q

What is a profit and loss account?

A

Income statement - a summary of the business’s income and expenditure, prepared on an annual basis.

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20
Q

What is IFRS 16?

A

An accounting standard that all companies have to comply with. Full cost of leases have to be accounted for on the balance sheet. Occupiers obligation to pay rent must be recognised as a liability. Leases of 12 months or less are exempt from this.

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21
Q

When can a conflict arise?

A

Failure to comply with a contractual obligation.

22
Q

What are the three main processes available in resolving disputes?

A
  1. Negotiation between parties.
  2. Mediation - third party intervention to try and resolve difficulties.
  3. Adjudicative process - litigation or arbitration.
23
Q

How might you avoid conflict?

A
  • clear drafting of the contract.
  • risk analysis - what could go wrong.
  • managing expectations and understanding objectives.
  • being transparent.
  • good record keeping.
24
Q

What are the advantages of ADR?

A
  1. Speed - takes less time than going to court.
  2. Cost - less than going to court,
  3. Quality of decision - made by a surveyor rather than a judge who might not have property experience.
  4. Confidentiality.
25
Q

What is PACT?

A

Professional Arbitration on Court Terms - used for lease renewal disputes.

26
Q

What are the limits of secondary data?

A

Might not be specific to your needs.
No control over data quality.
Could be biased as it has been collected for another purpose.

27
Q

What is the aim of the Data Protection Act 2018?

A

Aims to create a single data protection regime affecting businesses, and empower individuals to take control of how their data is used by third parties.

28
Q

What are the main principles under the Data Protection Act 2018?

A

Data is:
- used fairly, lawfully and transparently.
- used for specific purposes.
- used in a way that is relevant and limited to only what is necessary.
- accurate and kept up to date where necessary.
- kept only as long as necessary.
handled securely, protecting against loss, unlawful or unauthorised use.

29
Q

What is data accountability?

A

Firms must be able to prove to the Information Commissioners Office how they comply with regulations.

30
Q

What is the penalty for breaching the DPA 2018?

A

£17.5 million or 4% global turnover, whichever is the greater.

31
Q
A
32
Q

What is the Freedom of Information Act 2000?

A

Gives individuals right of access to information held by public bodies, must supply within 20 working days.

33
Q

What are the exemptions to the Freedom of Information Act?

A

If sharing the information is contrary to GDPR requirements.
If it would prejudice a criminal matter.

34
Q

What RICS Professional Statement relates to Data Management?

A

Data Handling and Prevention of Cybercrime - covers mandatory obligations for capturing, storing and sharing data appropriately.

35
Q

What are the benefits of encouraging inclusivity and diversity in the workplace/teams?

A

Bringing together unique perspectives, strengths and experiences.
Wide range of skills.
New ideas and solutions.
Sense of belonging among employees.
Encourages people to think differently.

36
Q

What is unconscious bias?

A

Associations that are deeply ingrained from our experiences during our upbringing or education and environments in which we work and live.

37
Q

What is an inclusive environment?

A

One which is designed and managed to allow people with a diverse range of needs and abilities to access and use.

38
Q

How can businesses foster inclusive environments?

A

Consider the physical and mental needs of users.
Must have an awareness of policy and legal requirements relating to accessibility.
Understand best practices relating to inclusivity in the design and management of spaces.

39
Q

What does Approved document M of Building Regulations cover?

A

Provides information about the ease of access to, and use of, buildings, including facilities for disabled visitors or occupants, and the ability to move through a building easily including to toilets and bathrooms.

Guidance on the use of ramps and steps is covered to provide ease of access, with information including safe degrees of pitch and dimensions when building a wheelchair accessible facility. The construction of accessible stairs and corridors is also addressed, including the safe height of stairs and the accessible width of both corridors and stairs.

40
Q

What does the Equality Act do?

A

Provides protection against a wide range of discrimination and inequality.
Service providers have a duty to make reasonable adjustments and alterations to a building to avoid disability discrimination.

41
Q

What types of illegal discrimination are identified in the Equality Act 2010

A

Direct discrimination.
Indirect discrimination.
Harassment.
Victimisation.

42
Q

What is net zero carbon?

A

In terms of buildings, it is where enough renewable energy is procured or produced to offset the carbon emissions associated with its construction and operation.

43
Q

Why are EPC certificates important?

A

The Climate Change Act sets a carbon budget every 5 years with challenging targets. The UK government has set energy performance requirements to help meet these targets. This includes minimum energy efficiency standards for buildings.

44
Q

When is an EPC required?

A

For commercial buildings over 50 sqm:
- when it is a new build, or sold or let for a term of more than 6 months and less than 99 yrs.
- when it is refurbished and heating/ventilation/air conditioning services are altered.

45
Q

What buildings are exempt from having an EPC?

A

Listed buildings, buildings with no heating, religious buildings, temporary buildings, buildings due to be demolished/redeveloped, and residential units not occupied more than 4 months a year.

46
Q

What are the EPC requirements for marketing?

A

Must be commissioned within 7 days of commencement of marketing.
Agents are responsible for procuring EPCs.
The energy rating must be displayed on the property and advertisements, graph where space allows.
All online marketing material should have a link to the EPC.

47
Q

What must the front page of the EPC include?

A
  1. Address and floor area
  2. EPC cert. reference number.
  3. Technical information on the property’s energy provision.
  4. Performance rating from A-G
  5. Benchmarking information.
48
Q

What are the penalties for not displaying EPC information when marketing a property?

A

Enforced by Local authorities trading standards team. Commercial max. penalty is equal to 12.5% of the rateable value (min. £500, max. £5,000 fine)

49
Q

In what circumstances might a property be exempt from MEES?

A

Where it is not feasible to improve the EPC rating to E or above where all possible improvements with a payback period of 7 years or sooner have been made.

When it can be proven that improvements would devalue a property 5%

50
Q

What are the penalties for non-compliance with MEES for commercial property?

A

Breach up to 3 months - up to £5,000 or if greater 10% of the rateable value up to £50,000.
More than 3 months breach - up to £10,000 or £20% of the rateable value, whichever is the greater. Max. penalty £150,000.

51
Q
A

Rics Apc 2023 (9 decks)

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