Mandatories Flashcards
What is the meaning of the RICS Motto?
Motto is Est Modus in Rebus- a Latin phrase which translates to “there is measure in all things”
What is the role of the RICS?
Advancing the highest ethical and technical standards for profession in land, property and the built environment
Protecting and providing benefits to consumers by enforcing standards and codes of best practice
Providing expert impartial advice to governments, business and the public
Equipping RICS remembers with leading edge advice, market insight and professional training
Promoting RICS status and standards in key worldwide markets
When was RICS founded?
1868
How is the RICS structured?
Royal charter was granted by the privy council in 1881
The governing council manage and agree the strategy for the RICS
The regulatory board, audit committee and management board are beneath the governing council and execute the strategy
What do you understand about conflicts of interest?
A conflict of interest is where someone in a position of trust has competing personal or professional interests making it difficult for them to fulfil their duties in partially
For example- acting for both a buyer and seller of a property in the same transaction or valuing a property previously valued for another client
3 types: party conflict, own interest conflict, confidential information conflict
What RICS document refers to conflict of interests?
RICS professional standard- Conflicts of interest 1st edition effective Jan 2018
What is the purpose of professional indemnity insurance?
To provide financial cover in the event a client suffers financial loss as a result of a breach of professional duty
The professional is protected from financial losses
What are the new RICS professional indemnity insurance requirements?
Changes to the maximum uninsured excess of PII
For larger companies with a turnover over £10m, there is no maximum limit of uninsured loss
For companies with a turnover less than £10m, the maximum uninsured excess is the greater of £10,000 or 2.5% of the insured sum
On what basis is PII underwritten in the UK?
On a claim made basis
The insurance policy that was in place at the time of the breach not when the breach was made
What are the minimum levels of indemnity?
Firms turnover £100k or less = £250k
Firms turnover £100k-£200k = £500k
Firms turnover £200k + = £1m
What happened in the Merrit v Babb case?
Dates back to 2001
Highlights the importance of having run off cover in place
A surveyor was sued for negligence by a former client
The surveying firm was no longer in existence and therefore the individual surveyor was pursued for damages
Therefore shows that run off cover must be in place for all past and present employers
How long does run off cover need to be in place for?
At least 6 years
What are in your firms Terms of Engagement?
Client name and address
Property address
Valuation date
Purpose of valuation
Special assumptions
Services to be provided
Cost
Our liability
Timescales
Report contents
Confidentiality and reliance
What is your firms complaint handling procedure?
Once we have received the complaint in writing we will send a letter of acknowledgment within 3 working days of receipt. Then investigate the complaint. A formal written outcome of the investigation will be sent to them within 15 working days. If not satisfied at this stage, a separate review will take place by a senior member of staff. If not satisfied after that, they can request an independent review from The Property Ombudsman
What is included in the RICS surveying safely document?
Is guidance on personal safety at work. Covers:
Employers duty of care
Safety of employees
Fire and first aid provisions in the workplace
Hazard and risk assessments
Visiting sites - PPE, lone working
During site visits
Safety if you and others
Legal duties
What is the Health and Safety at Work Act 1974?
Primary piece of legislation governing H&S in the UK
Places statutory duty on all employers to provide and maintain equipment and systems of work that are safe and without risk of employees
What does the Health and Safety at work act aim to do?
Aims to:
Secure the health, safety and welfare of people at work
Protect others against risks to health and safety arising from work activities
Control dangerous substances
Control emissions into the atmosphere
Employers with 5 of more employees must have written a health and safety document detailing the organisation’s health and safety structure
What does PPE stand for and what PPE would you take when inspecting?
Personal protective equipment
Hard hat
Steel toe cap boots
Hi vis
What’s your firms loan working policy?
When inspecting alone, ensure you diary is up to date with where you appointment is and when you are due to return. Ensure you take mobile phone and inform a colleague when you have returned safely
What are the key financial statements?
Profit and loss account
Balance sheet
Cash flow statement