managment issues and concepts

Question 1

purpose of managment

Answer 1

management is the attaintment of orginsational goals in an effective and effient manner through planning, orignsaing, leading and controlling orginsational resorces (daft et al 2013).

Question 2

purpose of planning and goal setting

Answer 2

provides direction and unity of focus.
prevents sub goal pursuit, working at cross purposes
esablishes criteria to measure performance againts levels;
- stargetgic level
- the businesses unit, department and project level
- the induvidals level

Question 3

purpose of planning

Answer 3

analysis leading to goal setting for the future

Question 4

purpose of controlling

Answer 4

monitoring progress towards goals

Question 5

key planning tool

Answer 5

SWOT ANALYSIS
stregnths. weaknessess

opertunities. threats

Question 6

swot analysis

Answer 6

internal - stregnths and weaknesses (realtive to competitors)
- financial, human, physical, resorces

external - opportunties and threats

mAcro enviroment - pestel factors

mIcro enviroment - industry enviroment ( competitors, suppliers, customers

Question 7

types of planning

Answer 7

A business plan ( a document describing the markets or users a business intends to serve, how itll do and what finance is required)

strategic plan ( long term more than a few years - direction and strategy for the whole organisation)

operational plan ( medium term up to 18 months - division, deparment/ function level)

Question 8

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