Managing Projects

Question 1

is a planned series of related activities for achieving a specific business objective.

Answer 1

Project

Question 2

refers to the application of knowledge, skills, tools, and techniques to achieve specific targets within specified budget and time constraints.

Answer 2

Project Management

Question 3

serves as a roadmap indicating the direction of systems development, the rationale, the state of current systems, new developments to consider, the management strategy, the implementation plan, and the budget.

Answer 3

Information Systems Plan

Question 4

can be used to evaluate alternative systems project. It inventories all of the organization’s information systems projects and assets, including infrastructure, outsourcing contracts and licenses.

Answer 4

Portfolio Analysis

Question 5

defines what work is or is not included in a project.

Answer 5

Scope

Question 6

is useful for selecting projects where many criteria must be considered.

Answer 6

Scoring Model

Question 7

benefits that can be quantified and assigned a monetary value

Answer 7

Tangible Benefits

Question 8

cannot be immediately quantified but may lead to quantifiable gains in the long run.

Answer 8

Intangible Benefits

Question 9

one of the several techniques used to measure value of investing in long term-term capital investment projects.

Answer 9

Capital Budgeting Models

Question 10

requirement for successful system building.

Answer 10

Change Management

Question 11

refers to all organizational activities working toward the adoption, management, and routinization of an innovation, such as new informations system.

Answer 11

Implementation

Question 12

is the catalyst for the entire change process and is responsible for ensuring that all parties involved accept the changes created by a new system.

Answer 12

Analyst

Question 13

communicates with users, mediates between competing interest groups, and ensures that the organizational adjustment to such changes is complete

Answer 13

Change Agent

Question 14

differences that lead to divergent organizational loyalties, approaches to problem solving, and vocabularies.

Answer 14

User-designer communications gap

Question 15

benefits projects with challenging and complex technology. The success of such projects depends on how well their technical complexity can be managed

Answer 15

Internal Integration Tools

Question 16

list project activities and their corresponding start and completion dates.

Answer 16

Gantt Chart

Question 17

graphically depicts project tasks and their inter-relationships.

Answer 17

PERT chart

Question 18

consist of ways to link the work of the implementation team to users at all organizational levels.

Answer 18

External Integration Tools

Question 19

is a deliberate strategy to thwart the implementation of an information system or an innovation in an organization.

Answer 19

Counterimplementation

Question 20

refers to interaction of people and machines in the work environment. It considers the design of job, health issues and the end-use interface of information systems.

Answer 20

Ergonomic

Question 21

explains how a proposed system will affect organizational structure, attitudes, decision making, and operations.

Answer 21

Organizational Impact Analysis

Question 22

helps organizations manage portfolios of projects and dependencies among them.

Answer 22

Project Portfolio Management Software