managing people

Question 1

what is recruitment?

Answer 1

recruitment is the process of finding people to work for a company

Question 2

what is internal recruitment

Answer 2

internal recruitment is when a business hires someone for a new job that already works for the business.

this is cheaper, quicker

Question 3

what is external recruitment

Answer 3

external recruitment is when someone from out with the business is hired

helps with bringing new ideas into the business

Question 4

what are the stages of recruitment?

Answer 4

1. identify the job vacancy
2. carry out job analysis
3. create a job description
4. crest a person specification
5. advertise the job
6. send out application forms and request CVS

Question 5

what is selection?

Answer 5

selection is when the business chooses who will be the best candidate to take the job being advertised

Question 6

what are the stages of selection?

Answer 6

1. collect applications and CVS
2. creat a short list
3. hold interviews
4. inform successful candidate

Question 7

what is a contract of employment?

Answer 7

a legal agreement between the employer and employee that sets out the terms and conditions of employment

Question 8

terms and conditions

Answer 8

working hours , pay, holidays, duties, place or work and notice period.

Question 9

different types of contract of employment

Answer 9

full time, part time, job share and zero hour contract

Question 10

what are the different types of training?

Answer 10

induction training , on the job training and off the job training

Question 11

what does induction training include?

Answer 11

a tour of the premises, health and safety info, specific training on skills and duties needed for job and company policies

Question 12

what is on the job training?

Answer 12

happens in the place of work and includes - coaching, role play, job rotation , shadowing and demonstrations

Question 13

what is off the job training?

Answer 13

happens outside the workplace usually is in a training center and teaches new skills

Question 14

what are the methods of motivations staff?

Answer 14

financial and non financial

Question 15

what is finanical motivation?

Answer 15

how much an employee is paid and how their pay is calculated can affect their motivation.

Question 16

what are the different methods of financial motivation?

Answer 16

time rated motivation, peice rate, commission, performance related pay, bonus , salary and profit sharing

Question 17

what are the methods of non financial motivation?

Answer 17

flexible working hours, positive work environment, training and staff development, promotion opportunities and worker participation, fringe benefits, job enrichment and job rotation

Question 18

industrial action

Answer 18

employee relations (how employers work with there employees good relation = motivated workforce bad relation = unhappy) trade unions (businesses that represent workers in a specific line of work) industrial action (put pressure on managers and will impact business success)

Question 19

types of industrial action

Answer 19

sit in, overtime ban, work to rule, go slow, strike and protest

Question 20

employment legislation

Answer 20

laws put in place that businesses must adhere to.

Question 21

types of legislation

Answer 21

the equality act 2010, health and safety work act 1974, national minimum wage act 1998

Question 22

what is illegal in the equality act 2010

Answer 22

prevent discrimination against age, disability, gender reassignment, marriage and civil partnerships, pregnancy and maternity, race, religion, sex and sexual orientation

Question 23

what are the types of discrimination?

Answer 23

direct, indirect, harassment, victimization

Question 24

what are policies and procedures?

Answer 24

policies and procedures are what businesses put in place to make sure everyone gets equal opportunities helping to remove discrimination in the workplace

Question 25

what is HASAWA 1974?

Answer 25

the main health and safety law in the workplace and outlines the main responsibilities of both employers and employees to keep everyone safe.

Question 26

what are the employer responsibilities?

Answer 26

to ensure health and safety training is undertaken,
provide appropriate protective clothing and equipment.
making sure all facilities meet minimal requirements for temp and noise
up to date health and safety policies
provide suitable first aid

Question 27

what are employee responsibilities

Answer 27

take responsible care of your own and others safety
not interfere with or misuse anything provided for safety
complete assigned training, wear protective clothing provided and follow health and safety policy
report and illness or injury that will affect ability to work .

Question 28

what is national minimum wage 1998

Answer 28

this legislation means businesses must pay employees the minimum amount of money per hour.
if this increases the business must increase the wages of employees otherwise they will be taken to court.

Question 29

how is technology used in managing people

Answer 29

software templates, online recruitment , online recruitment agencies and employee self services