MANAGING HUMAN RESOURCES

Question 1

HR Practices

Answer 1

Analysis and Design of Work
HR Planning
Recruitment
Selection
Training and Development
Compensation
Performance Management 
Employee Relations

Question 2

Types of Human Capital

Answer 2

Training
Experience
Judgment
Intelligence
Relationships
Insight

Question 3

Organization Performance

Answer 3

Quality
Profitability
Customer Satisfaction

Question 4

Behavior of Human Capital

Answer 4

Motivation

Effort

Question 5

Responsibilities of HR Departments

Answer 5

Analysis and Design of Work
Recruitment and Selection
Training and Development
Performance Management
Compensation and Benefits
Employee Relations
Personnel Policy
Compliance with Laws
Support for Strategy

Question 6

work analysis, job design, job description

Answer 6

Analysis and Design of Work

Question 7

job postings, interviews, testing

Answer 7

Recruitment and Selection

Question 8

orientation, skills training, career development programs

Answer 8

Training and Development

Question 9

performance measures, performance appraisal, discipline

Answer 9

Performance Management

Question 10

salary and wage administration, incentive pay, insurance, vacation leave administration, retirement planning, profit sharing, stock plans

Answer 10

Compensation and Benefits

Question 11

attitude surveys, labor relations, employee handbooks, relocation and outplacement services

Answer 11

Employee Relations

Question 12

policy creation and communication, record keeping, HR information systems

Answer 12

Personnel Policy

Question 13

policies to ensure lawful behavior, safety inspection

Answer 13

Compliance with Laws

Question 14

HR planning and forecasting, change management

Answer 14

Support for Strategy

Question 15

the process which involves identifying the detailed information of a specific job

Answer 15

Job Analysis

Question 16

the process that defines the way how work should be performed and the given tasks that the job requires

Answer 16

Job Design

Question 17

this must consider the cost to offer in salary, wages, bonuses, commissions, and other performance-related pay

Answer 17

Planning Pay and Benefits

Question 18

this requires a systematic tracking of the employees’ earnings and benefits. the employees must be knowledgeable about their benefits plan. the HR must sustain an extensive record keeping and reporting

Answer 18

Administering Pay and Benefits

Question 19

personnel policies pertain to?

Answer 19

policies involving hiring, discipline, promotion, and benefits

Question 20

government requires?

Answer 20

filing reports and displaying posters; avoiding unlawful behavior

Question 21

if _____ will continue to influence HRM practices concern ______

Answer 21

lawsuits ; job security

Question 22

identifying the necessary amount and types of employees needed to achieve the company’s objectives

Answer 22

Human Resource Planning

Question 23

fundamental principles of right and wrong

Answer 23

Ethics

Question 24

behavior that is consistent with these principles

Answer 24

Ethical Behavior

Question 25

HRM consists of an organizations ______?

Answer 25

People Practices