Managing Employee Performance And Conduct Flashcards

1
Q

What is the ultimate goal of a supervisor?

A

The ultimate goal of a supervisor is to motivate and encourage employees to adhere to the departments values by providing appropriate feedback and ensuring compliance with department policies, procedures, rules and regulations.

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2
Q

What is one of the primary purposes for discipline?

A

To correct misconduct and poor performance.

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3
Q

Another purpose for discipline besides correct misconduct and poor performance is?

A

To set a standard for the agency

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4
Q

Discipline can be given to?

A

Deter certain misconduct and in some cases punish.

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5
Q

What is SEPF

A

Supervisors employee performance file.

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6
Q

What is SEPF used to track?

A

It tracks issues pertaining to minor performance and conduct matters and assignments.

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7
Q

What is thevperformance appraisal system?

A

It is a formal evaluation of the performance, conduct, goals, expectations, and potential of each employee.

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8
Q

What is the performance appraisal system intended to PROVIDE?

A

It provides employees with written feedback on their job performance and whether they are meeting job expectations.

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9
Q

Performance appraisals can happen?

A

Quarterly

Bi-monthly

Annually

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10
Q

Why do you use a quarterly performance appraisal?

A

On all probationary employees with the exception of those who are actively in a supervised training program (FTEP). Completed till off probation.

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11
Q

What is a bi-monthly performance appraisal?

A

Place on employees who do. Ot meet standards on a performance appraisal.

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12
Q

What is annual performance appraisal?

A

Yearly (normal) performance appraisal.

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13
Q

What score is considered “not meeting standards” in a performance appraisal?

A

below 16

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14
Q

What is a performance improvement plan

A

It is developed to address multiple or repetitive Molitor performance issues.

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15
Q

When is a counseling session appropriate and what is it followed up with

A

It’s appropriate for a singular minor performance or conduct issue and followed up with a contact report.

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16
Q

What is purpose of counseling or contact reports

A

They can be used to address weaknesses but also strengths.

Contact report is used to document the counseling session and what was discussed.

17
Q

When should an SOC be opened?

A
  1. When the allegations could result in discipline.

2. When the supervisor would like the incident to be documented.