Managers, Leadership And Decision Making Flashcards

1
Q

Leadership

A

Deciding on a direction for a company in relation to its objectives and inspiring staff to achieve those objectives

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2
Q

Management

A

Getting thing a done by organising other people to do it

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3
Q

What are the types of leadership?

A

•autocratic
•democratic
•Laissez Faire
•paternalistic

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4
Q

Autocratic

A

where the leader makes decisions and has a lot of control over employees

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5
Q

democratic

A

where the leader encourages decision making from different perspectives and employees are consulted before leader makes decisions

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6
Q

laissez faire

A

where leaders let employees get on with tasks and encourage them to take initiative

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7
Q

paternalistic

A

where the leader consults employees but leader makes all the decisions and acts as a father figure

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8
Q

advantages and disadvantage of autocratic leadership

A

+decisions can be made quickly
-staff may feel demotivated

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9
Q

advantages and disadvantage of democratic leadership

A

+ can motivate staff
+ staff have ownership over their ideas
+encourages creativity and team work
-can delay decision making

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10
Q

advantages and disadvantage of laissez faire leadership

A

+ more creativity
+encourages team work
+can be motivational
-coordination can be challenging
-relies on good team work
- relies on good interpersonal relations

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11
Q

advantages and disadvantage of paternalistic leadership

A

+ staff feel supported
+decisions can be made quickly
-being closely supervised can be demotivating

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12
Q

What are the factors which affect leadership style?

A

the task
work culture
type of labour force (skilled/unskilled)
time available
leader’s personality
company structure

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13
Q

what is scientific decision making and what are the pros and cons?

A

making decisions based off data
+supported by quantitive data
+logical
-may be expensive
-time consuming

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14
Q

what is intuitive decision making and what are the pros and cons?

A

making decisions based on “gut feeling”
+quick
+more creative
-difficult to justify
-reliant on experience

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15
Q

what are the steps for making decisions?

A

set objectives
gather data
analyze data
make decision
implement decision
review decision
(on god a mouse is rad)

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16
Q

opportunity cost

A

the loss of other alternatives when when an alternative is chosen

“you can’t have your cake and eat it”

17
Q

what does the x and y axis represent in the Blake mouton grid?

A

y- concern for people
x- concern for result

18
Q

On the Blake Mouton grid what is the category which represents low concern for people and low concern for result?

A

improvished management

19
Q

On the Blake Mouton grid what is the category which represents high concern for people and low concern for result?

A

country club management

20
Q

On the Blake Mouton grid what is the category which represents low concern for people and high concern for result?

A

produce or perish
/authority obedience

21
Q

On the Blake Mouton grid what is the category which represents high concern for people and high concern for result?

A

team management

22
Q

On the Blake Mouton grid what is the category which represents middle concern for people and middle concern for result?

A

middle of the road management
/man management

23
Q

what does the Tannenbaum schmidt measure?

A

how authoritarian vs how much freedom a business gives employees

24
Q

what are the 4 main parts of the Tannenbaum Schmidt continuum?

A
  1. Tells
  2. Sells
  3. Consults
  4. Abdicates
25
Q

stakeholder

A

anyone with an interest in the actions of a business

26
Q

low power and low interest is what category on a stakeholder map?

A

monitor

27
Q

low power and high interest is what category on a stakeholder map?

A

keep informed

28
Q

high power and low interest is what category on a stakeholder map?

A

keep satisfied

29
Q

high power and high interest is what category on a stakeholder map?

A

manage closely