Managers

Question 1

The 4 cultural types

Answer 1

Internal process (inward), rational goal (external), open systems(outward) , human relations (flexible)

Question 2

Marketing mix

Answer 2

Product
Price
Promotion
Place
People
Processes
Physical evidence

Question 3

4 Cs of pricing

Answer 3

Costs
Competitors
Customers
Corporate objectives

Question 4

Mintzberg building blocks

Answer 4

Strategic apex
Technostructure
Middle line
Support staff
Operating core

Question 5

Mintzberg- Operating Core

Answer 5

Involved in inputs to outputs

Question 6

Mintzberg-Middle line

Answer 6

Conveys goals set by strategic apex

Question 7

Mintzberg-Strategic apex

Answer 7

Top managers

Question 8

Mintzberg-Support staff

Answer 8

HR, cafeteria merchants, security

Question 9

Mintzberg-technostructure

Answer 9

Analysts, planners, personnel analysts

Question 10

Scalar chain

Answer 10

Chain of command

Question 11

Machine bureaucracies

Answer 11

Simple, standard work, old, functional

Question 12

Adhocracy

Answer 12

Complex, dynamic, magic,operating core, young

Question 13

Simple structure

Answer 13

Entrepreneurial, small, strategic apex, direct supervision

Question 14

Matrix structure

Answer 14

Project managers, heads of divisions

Question 15

Flat business-managers

Answer 15

Lots of subordinates