Management Test 2

Question 1

is an ethical system, which states that all people should uphold certain values that society needs to function

Answer 1

Universalism

Question 2

refers to the principles, rules, and values people use in deciding what is right or wrong

Answer 2

Moral Philosophy

Question 3

seeking the greatest good for the greatest number of people should be the

Answer 3

Overriding concern of decision makers

Question 4

refers to the moral principles and standards that guide the behavior of an individual or group

Answer 4

Ethics

Question 5

refers to the obligation toward society assumed by businesses

Answer 5

Corporate social responsibility

Question 6

subdividing an organization into smaller units in a horizontal structure

Answer 6

Departmentalization

Question 7

is establishing common routines and operating procedures that apply uniformly to everyone

Answer 7

Standardization

Question 8

is the economic growth and development that meets and organization’s present needs without harming the ability of future generations to meet their needs

Answer 8

Sustainable Growth

Question 9

an ethical system, defines ethical behavior according to how others behave

Answer 9

Relativism

Question 10

in the context of the planning process, are the targets or ends a manager wants to meet

Answer 10

Goals

Question 11

is the process of identifying the specific procedures and processes required at lower levels of an organization

Answer 11

Operational Planning

Question 12

refers to the processes by which decisions are evaluated and made on the basis of right and wrong

Answer 12

The Ethical Climate of an Organization

Question 13

is a formal relationship created with the purpose of joint pursuit of mutual goals

Answer 13

Strategic Alliance

Question 14

is composed of temporary arrangements among members that can be assembled and reassembled to meet a changing competitive environment

Answer 14

Modular Network

Question 15

has departmentalization that groups units around products, customers, or geographic regions

Answer 15

Divisional Organization

Question 16

provides a perspective on where the organization is headed

Answer 16

Strategic Vision

Question 17

Lean Manufacturing strives to achieve the highest possible productivity and total quality, cost effectively

Answer 17

by eliminating unnecessary steps in the production process and continually striving for improvement

Question 18

Just in time manufacturing

Answer 18

calls for subassemblies and components to be manufactured in a very small lots and delivered at the time needed

Question 19

periodically compares the quality of its products and services with its competitors in order to continually improve its performance

Answer 19

Benchmarking

Question 20

does not describe the company’s morals

Answer 20

An organizations mission statement

Question 21

is the production of both high-volume and high-variety products at the same time

Answer 21

Mass Customization

Question 22

is a way of managing in which everyone is committed to continuous improvement of his or her part of the operation

Answer 22

Total Quality Management

Question 23

a process planners use, within time and resource constraints, to gather, interpret, and summarize all information relevant to the planning issue under consideration

Answer 23

Situational analysis

Question 24

is a set of procedures for making decisions about the organization’s long-term goals and strategies

Answer 24

Strategic Planning

Question 25

requires searching thoroughly for a complete range of alternatives, carefully assessing each alternative, comparing one to another, and them choosing or creating the very best decision

Answer 25

Maximizing

Question 26

are implemented by each functional area of an organization to support the business strategy

Answer 26

Functional Strategies

Question 27

is a corporate strategy to move into businesses related to the company’s original core business

Answer 27

Related Diversification

Question 28

is the process of evaluating all inputs and outputs, through the entire “cradle-to- grave” journey of a product, in order to determine the total environmental impact of its production and use

Answer 28

Life Cycle Analysis

Question 29

is the process in which different individuals and units perform different tasks

Answer 29

Specialization

Question 30

involves a process of translating broad strategic goals and plans into specific goals and plans relevant to a particular portion of an organization

Answer 30

Tactical Planning

Question 31

is an assessment of an organization’s strengths, weaknesses, opportunities, and threats

Answer 31

SWOT Analysis

Question 32

is the assignment of different tasks to different people or groups in an organization

Answer 32

Division of Labor

Question 33

assigning new or additional responsibilities to a subordinate

Answer 33

Delegation

Question 34

is a corporate strategy to expand the organization’s domain into supply channels or to distributors

Answer 34

Vertical Integration

Question 35

Pat has to select the right paper clips to purchase for the office. She looks at the office supply catalog and picks the first one that is priced reasonably. Which method of making a decision did she use?

Answer 35

Satisficing

Question 36

Six stages of decision making

Answer 36

1. Identify and diagnose the problem
2. generate alternative solutions
3. evaluate alternatives
4. make the choice
5. implement the decision
6. evaluate the decision

Question 37

authority is the legitimate right of a manager to make decisions and tell others what to do

Answer 37

Vertical Structure

Question 38

An alternative that achieves the best possible balance among several goals

Answer 38

managers who use the method of optimizing to make their decisions will attempt to choose

Question 39

is the phenomenon that occurs in decision making when group members avoid disagreement was they strive for consensus

Answer 39

Groupthink