Management Styles

Question 1

What are the 3 Main Styles of Leadership and How Do They work?

Answer 1

AUTOCRATIC: 
Leader Makes all Decisions 
Workers do jobs as they are told 
One makes all the decisions
DEMOCRATIC:
 Everybody votes for their leader and have some say in decision making.
LAISSEZ FAIRE:
 Workers are delegated to make decisions  decisions are made with or without workers input

Question 2

What is delayering?

Answer 2

This is The act of reducing the size of the hierarchy by removing one or more levels of authority
Organization changes from Tall to Flat Structure

Question 3

What is the difference between a tall and a flat organization system?

Answer 3

A tall organization Structure has a long chain of command, small spans of control and autocratic leadership
A flat organization structure has a long chain of command wide span of control and Democratic leadership.

Question 4

What is Span of Control?

Answer 4

This is the number of subordinates who report directly to a particular head

Question 5

What are the advantages of a wide span of control?

Answer 5

Less manager costs as each manager is in charge of many subordinates.
Short chain of command meaning faster vertical communication

Question 6

What are the choices of leadership style dependant on?

Answer 6

1. ) The skill and experience of the workforce
2. ) The time available to make a decision
3. ) Personality off the manager
4. ) The task to be completed

Question 7

What are Trade Unions?

Answer 7

An organization of workers aimed at protecting the interests of its members, improving their pay, and working conditions.

Question 8

Name 4 Characteristics of Autocratic leadership

Answer 8

1.) Objectives are Set by leaders without any input from workers.
2.)Decisions are taken by the leaders without any input from the workers.
3.)Communication is one way.From leader to eorker.
There is no opportunity for feedback.
4.)Workers are closely supervised by leaders

Question 9

Name 4 Characteristics of Democratic Leadership

Answer 9

1. )Objectives set by leader but workers are often consulted.
2. ) Workers are encouraged to take part in decision making but leaders still make the final decision.
3. ) Communication is two-way. Feedback is encouraged
4. )Leader is able to solve problems but otherwise close supervision is not needed.

Question 10

Name 4 Characteristics of Laissez Faire Leadership

Answer 10

1. ) Objectives are set with or without the input from the workers.
2. ) Workers are delegated to make decisions.
3. ) Communication is often upwards from subordinates to leaders. Little feedback from manager.
4. ) No supervision by leader

Question 11

What are the roles of a trade union?

Answer 11

1. )Negotiate with employers to improve pay and working conditions. This is refffered to as collective bargaining.
2. ) Resolve conflicts or disagreements between employer and employees
3. ) Provide legal support and advice to workers e.g in cases off unfair dismissal.
4. ) Provide services for members e.g Pension scheme, insurance scheme e.t.c.

Question 12

Define leadership

Answer 12

The art of motivating a group of people to act towards achieving a common goal.

Question 13

What is Centralization?

Answer 13

This is when decisionmaking power is limited to senior management.

Question 14

Advantages of Centralization

Answer 14

1. )Top management retains control over the firms activity e.g finance management.
2. )Efficiency in the use of common resources especially expensive equipment and personnel e.g R&D
3. )Uniform and consistent decisions are made in all the areas of the firm e.g HR management

Question 15

What is Decentralization?

Answer 15

This is when the authority to make decisions is delegated to lower levels in the hierarchy.

Question 16

Disadvantages Of Centralization

Answer 16

1. ) Decision makers do not have first hand knowledge of the work situation.
2. ) Slow problem solving and communication as info moves across a long chain of command.
3. ) When top managers take their decisions and exclude lower level workers, it may lead to demotivation.

Question 17

Disadvantages of a wide Span of Control

Answer 17

1. )There may be ineffective communication for directing and receiving feedback from many subordinates.
2. )There may be ineffective control/supervision/ training of subordinates
3. )Loss of personal contact with subordinates can lead to impersonal behavior and low worker motivation

Question 18

Who are directors?

Answer 18

These are the most senior levels of management in a limited company.

Question 19

What are the responsibilities of a manager?

Answer 19

1. )Strategy - Long term plans for the business
2. ) Making sure that the resources are available to achieve objectives.
3. )Reviewing the performance off managers
4. ) Protecting the interests off the shareholders and other stakeholders.
5. ) Providing leadership to ensure the success of the business.

Question 20

Who is the CEO(Chief Executive Officer)

Answer 20

He is the person who has has overall responsibility for the day to day management and implementing the decisions of the Board Of Directors.

Question 21

Who is a Manager?

Answer 21

This is an individual who is in charge of a certain group of tasks / area

Question 22

What are the 6 Functions of Management

Answer 22

1. ) Plan
2. ) Organize
3. ) Coordinate
4. ) Control
5. ) Direct
6. ) Develop

Question 23

What is a Hierarchy

Answer 23

This is the number of authority levels in an organization

Question 24

What is Organizational Structure

Answer 24

The internal framework of a business showing how it is organized and managed.