Management skills Flashcards
1
Q
Communication
A
The process of creating and exchanging information between people that produces the required response
2
Q
Delegation
A
The transfer of authority and responsibility from a manager to an employee to carry out specific activities
3
Q
Planning
A
Establishing the objectives, purpose and mission of the business and the strategies needed for achieving them.
4
Q
Leadership
A
Refers to the skill of influencing and motivating people towards goals.
5
Q
Decision-making
A
The process of identifying and choosing alternative courses of action
6
Q
Interpersonal Skills
A
The ability to interact, build relationships, and communicate effectively with others.
