Management Pre-Test Flashcards
There are more than _______ established Taco Bells in _______ countries around the world!
7,000 & 26
The first Taco Bell was founded by _____ in the year ______.
Glen Bell & 1962
Taco Bell is a part of the _______ Brand, alongside other quick service restaurants such as KFC and Pizza Hut.
Yum
What are our HUNGRY Principals
H________
U________
N________ S________
G________
R________
Y________ S_________
Helpful
Understanding
Never Settle
Grateful
Relentless
Youthful Spirit
If you are leading the shift, you should NEVER be in the starter position, regardless of which side of the line. What are the positions that the MIC are allowed to deploy in?
Drive-Thru Finisher
Drive-Thru Order Taker
Counter-Side Finisher
Drive-Thru Expediter
Counter-Side Expediter
The Zone is a fluid position within the restaurant that allows the MIC to walk around the store and ensure things such as food safety, task completion, cleanliness, and overall CORE readiness of the restaurant. The MIC should must spend ______% of their time in “The Zone.”
80
The only piece of jewelry that may be worn while on the clock is a wedding ring
True
When should our restrooms be checked and cleaned?
Every 30 minutes
When a guest mentions an issue
During slow periods
During lobby close
2 Part Close
Here is your 2 items
Thank you have a nice day
Why is it important that the 2 hour hold time for potato bites be monitored?
Food Quality Control Including Botulism
What does CCP stand for?
Critical
Control
Point
Name the 2 most common ccps found on most standard cards
Temperature and Time
Taco Bell utilized the acronym TRED to ensure Speed With Service every shift. What does TRED stand for?
What tool do we utilize daily where TRED is explained and shown?
Target Setting
Rush Ready
Equipment
Deployment
Deployment Board
Why should the most seasoned member of the team always be the expediter, and not the starter?
Last Checkpoint before customer gets food
Explain what a Team Member should do with the following bills when received:
100
50
20
100: Explain it cannot be accepted and ask for smaller bills
50: Verify the bill through the MIC
20: Verify the bill with a counterfeit marker and place in drop box below register