Management Of People Test

Question 1

Describe three types of training

Answer 1

Corporate- intense training programs that equip staff with enhanced skills so they in a good place for promotion or pay rises

Graduate- Uni graduate who attain 2.1 and up. Given attractive starting salary and placed on intense one to 3 period of work based and learning on job centres

Apprenticeships- college nd work based

Question 2

Compare 2 leadership styles (2 mark )

Answer 2

• autocratic leadership, managers retain fully quality control as they tell employees what to do
• whereas laissez-faire managers do not issue instructions, they just let staff carry out jobs themselves
• autrocratic, often suitable for complex tasks with time constraints as direction from management is needed
• whereas laissez-faire more suitable for more creative tasks

Question 3

Impact of national minimum wage act on employees and employers (3 mark )

Answer 3

Reduction of staff may be required to afford wage increases EFFECT OF THIS IS production may be slower due to the cut in staff

National minimum wage could increase meaning the cost for the organisation will increase THE EFFECT OF THIS IS lower profits will be made

May conflict with the equality act THE EFFECT OF THIS IS more younger staff may be used as they require less pay resulting in the business facing accusations for indirect discrimination

Question 4

Explain benefits of appraisal systems (4)

Answer 4

• positive feedback can be given EFFECT OF THIS IS employees will feel motivated
• targets will be set for the employee EFFECT OF THIS IS they will feel motivated as they have a goal to work towards
• employees can be identified for promotion THE EFFECT OF THIS IS their locality to the organisation will increase
• training needs to be identified THE EFFECT OF THIS IS staff will be motivated and increase quality standards

Question 5

Describe one of the motivational theories

Answer 5

One of the motivational theories is

Maslow heierarchy of needs

• humans have five sets of needs. As each level of needs is satisfied the desire to the next kicks in
• one of the levels is safety this refers to things we need to feel safe at home, work financially and physically

Another is self esteem and this is to feel worthy and respected

Question 6

Explain use of technology in HR department (3)

Answer 6

• internet can be used to advertise vacancies online EFFECT OF THIS IS it can increase number of potential applicants
• email can be used to organise training or appraisals EFFECT OF THIS IS it allows many employees to be contacted at once
• ICT such as laptops and email AS RESULT this allows employees to work from the offices