Management & Leadership

Question 1

What is management

Answer 1

Management is the art of getting things done through people

Question 2

What is leadership

Answer 2

Leadership is the way in which one person influences the behaviour or actions of other people

Question 3

Leadership

Answer 3

• set the strategy & objectives
• inspire people
• build relationship
• take risks
• have followers

Question 4

Management

Answer 4

• implement the strategy
• coordinate resources
• use their authority to take decisions
• manage risks
• have subordinates

Question 5

Leadership within a business is increasingly vital

Particularly because of:

Changing organisational structures…

Answer 5

• flatter hierarchies + greater of delegation
• increasing emphasis on team work + focus on quality assurance
• coaching, supporting & empowerment

Question 6

Leadership within a business is increasingly vital

Particularly because of:

Rapid change…

Answer 6

• change is becoming constant feature of business life

- soft skills of leadership & management increasingly important.

Question 7

What has happened to leadership?

Answer 7

He role of leadership is changing. Traditionally leadership has been associated with the need to command and control and take decision

Question 8

However, in modern business the role of leadership is increasingly about:

Answer 8

• Inspiring employers
• creating a vision
• shaping the core values & culture of the business
• building effective teams

Question 9

Following factors suggest a move away from autocratic leadership

Answer 9

• change in society’s values
• better — educated workforce
• focus on need for soft HR skills
• changing workforce organisation
• greater workplace legislation
• pressure for greater employee involvement

Question 10

Authoritarian

Answer 10

• Focus of power is with the manager
• Characterised by individual control over all decisions and input from group members.
• Make choices based on their idea and judgement and rarely accept advice from followers.

Question 11

Paternalistic

Answer 11

• Leader decides what is best for employees
• managerial approach that involves a dominant authority figure who acts as a patriarch or matriarch
• treats employees and partners as though they are members of a large family

Question 12

Democratic

Answer 12

• Focus if power is more with the group as a whole

- the group takes more participation role in the decision making process

Question 13

Laissez - faire

Answer 13

• leader has little input into a day to day decision making

Question 14

Leadership styles is determined by

Answer 14

• The way that the functions of leadership are carried out.

- How a leader behaves

Question 15

Tannenbaun & Schmidt - continuum of leadership behaviour

Answer 15

Illustrates a range of potential leadership and management styles.

Question 16

The continuum represents a range of actions related to the:

Answer 16

• degree of authority used by the leader of manager

- area of freedom available to non-managers

Question 17

Identifies four main styles of leadership:

Tells:

Answer 17

Leader identifies problems, makes the decision and announces to subordinates; expects implementation

Question 18

Identifies four main styles of leadership:

Sells:

Answer 18

Leader still makes decisions but tries to overcome resistance though discussion & persuasion

Question 19

Identifies four main styles of leadership:

Consults

Answer 19

Leader identifies problem and presents it to the group, listen to advice and suggestions before making a decision.

Question 20

Identifies four main styles of leadership:

Joins :

Answer 20

Leader fringes the problem and passes on the solving and decision making to the group

Question 21

Blake Mouton Managerial Grid

Answer 21

Though a series of question about their leadership & managerial styles

Question 22

The positions on the Blake Mouton Grid is mapped in terms of:

Concern for people (high = 9 low = 1):

Answer 22

A leader considers the needs of team members, their interests, and areas of personal development when deciding how best to accomplish task

Question 23

The positions on the Blake Mouton Grid is mapped in terms of:

Concern for task ( high =9 low =1)

Answer 23

A leader emphasis concrete objectives, organisational efficiency & high productivity when deciding how best to accomplish a task.

Question 24

Impoverished Management:

Answer 24

Concern for people: 1
Concern for task: 1

• laissez — faire style ; minimum effort on management; hoping to avoid blame for errors.

Question 25

Country club management

Answer 25

Concern for people: 9
Concern for task: 1

• focus on creating safe, comfortable working environment; minimum conflict

Question 26

Task management

Answer 26

Concern for people: 1
Concern for task: 9

Autocratic style, consistent with McGregor Theory X.

• Workers have to compete tasks - nothing else.

Question 27

Team management:

Answer 27

Concern for people: 9
Concern for task: 9

Staff closely involved in decision-making & feel valued; consistent with McGregor Y theory

Question 28

Middle of the road management

Answer 28

Concern for people: 5
Concern for task: 5

• Compromises made to achieve acceptable performances; thought to be less effective leadership style.