Management & Leadership

Question 1

What do managers do? 3 points

Answer 1

Set objectives for their department
Analyse and interpret data
Make decisions

Question 2

What is an autocratic leadership style?

Answer 2

The manager makes decisions on their own and identify the objectives of the business

Question 3

What does an autocratic leadership require?

Answer 3

Lots of supervision and monitoring

Question 4

What are disadvantages of an autocratic leadership style?

Answer 4

Can demotivate workers

Question 5

What is a paternalistic leadership style?

Answer 5

The manager consults the workers before making decisions and then explains it to them

Question 6

What is a democratic leadership style?

Answer 6

The manager encourages the workforce to participate in the decision-making process.
Discuss and delegate responsibility

Question 7

What are advantages of a paternalistic leadership style?

Answer 7

Employees feel involved

Question 8

What are advantages of a democratic leadership style?

Answer 8

Increased employee motivation

Question 9

What is a laissez-faire leadership style?

Answer 9

A weak form of leadership - its hands off

Question 10

What business may a Laissez-faire leadership style be appropriate for?

Answer 10

A small and motivated team

Question 11

What are 2 internal factors that influence management and leadership styles?

Answer 11

Urgent tasks
Size of the workforce

Question 12

What may urgent tasks influence what leadership managers should choose?

Answer 12

If it is unexpected, employees may need to be told what to do and how.

Question 13

How may the size of the workforce influence the leadership style that managers decide to do?

Answer 13

If it’s a large skilled workforce, then an autocratic leadership would be best.
If it is a small educated workforce, then a democratic leadership would be best.

Question 14

What are 3 external factors that influence management and leadership styles?

Answer 14

Recessions
State of economy
Increased competition

Question 15

Why may a recession influence the leadership style a manager chooses to use?

Answer 15

A business needs strong leadership through difficult times.

Question 16

What 2 styles of leadership may suit employees in a recession?

Answer 16

Autocratic or Paternalistic

Question 17

Why may state of economy influence the leadership style that managers decide to use?

Answer 17

When the economy is strong, managers don’t always need such a strong approach.
Democratic can be the best option.

Question 18

Why may increased competition influence the leadership style that the manager decides to use?

Answer 18

It requires democratic managers who can motivate their employees in this situation.

Question 19

What does the Tannenbaum Schmidt Continnum show?

Answer 19

Managers on a scale ranging from autocratic management through increasing levels of participation in decision-making by the workforce.

Question 20

What does the ‘tells’ show on the Tannenbaum continuum? 1 stage

Answer 20

Zero involvement in decision making.
Not trusted in decision making

Question 21

What does the ‘sells’ show on the Tannenbaum continuum? 2nd stage

Answer 21

Workforce can ask questions but do not influence the decision being made.

Question 22

What does the ‘suggests’ show on the Tannenbaum continuum?

Answer 22

A decision is outlined to workforce and they can ask questions
Helps opinions being considered.

Question 23

What does the ‘consults’ show on the Tannenbaum continuum?

Answer 23

The manager proposes a decision and is open to decision being modified.

Question 24

What does the ‘joins’ show on the Tannenbaum continuum? 5th stage

Answer 24

The manager proposes a problem and workforce solves
Manager makes the final decision.

Question 25

What does the ‘delegates’ mean in the Tannenbaum continuum?

Answer 25

The manager outlines the problem and team discuss solutions and make final decision.

Question 26

What does the ‘abdicates’ show on the Tannenbaum continuum? 7th stage

Answer 26

The team define and solve.
Trusted to use their expertise
Highly motivating