Management Information Systems Flashcards

1
Q

What is data?

A

Raw facts

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2
Q

What is information?

A

Data shaped into a form that is meaningful to human beings

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3
Q

What is information technology?

A

All the hardware and software that a firm needs to use in order to achieve its business objectives

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4
Q

What is an information system?

A

A set of interrelated components that collect, process, store, and distribute information to support decision making and control

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5
Q

What are the 3 dimensions of information system literacy?

A
  1. technical
  2. organization
  3. management
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6
Q

Explain the technical dimension of an information system

A

processors, memory, secondary storage, servers, databases, networks

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7
Q

Explain the organization dimension of an information system

A

different groups in a firm have different information needs + rules

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8
Q

Explain the management dimension of an information system

A

make decisions, formulate action plans, design and deliver new products and services

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9
Q

What is the goal of studying management information systems?

A

develop broader information systems literacy

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10
Q

What is the mission of MIS? (3)

A
  1. improve the performance of people in organizations through the use of information technology
  2. automate data gathering
  3. convert business data into information with business intelligence
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11
Q

What is the purpose of business intelligence?

A

help users make better business

decisions

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12
Q

Compare IS vs MIS

A

MIS is broader than an IS

for an MIS both technical and behavioral issues are considered

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13
Q

What are 3 reasons to consider an IS?

A
  1. create or maintain a competitive advantage
  2. adapt to (internal and external) change
  3. cost benefit analysis
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14
Q

What are 3 ways to develop and manage an IS?

A
  • design, implement, and integrate
  • training, new business practices
  • privacy and security
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15
Q

5 factors that lead to a competitive advantage

A
  1. operation excellence (improve efficiency)
  2. develop new products, services, and business models
  3. understand customers and suppliers better
  4. improve decision making using relevant and accurate information
  5. survival -> respond to changes
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16
Q

What is the key focus when adapting to internal or external change?

A

focus on the future

incremental improvement will make you obsolete

17
Q

What is creative destruction?

A

A new technology that threatens existing business

18
Q

What are 2 reasons to invest in an IS?

A
  • provides real value to the company

* provides a better return on investment than other options such as buildings, machines, etc

19
Q

What helps achieve a better return?

A

complementary assets

20
Q

Define complementary assets and give 2 examples

A

assets required to derive value from a primary investment

examples: new business models, new business methods, training, management behaviour etc

21
Q

What are the 2 contemporary approaches to MIS?

A

Technical approaches

Behavioural approaches

22
Q

Name the 3 technical approaches to MIS

A

Computer Science
Operations Research
Management science

23
Q

explain the computer science approach to MIS

A

methods of computation, storage, and

access

24
Q

explain the operations research approach to MIS

A

optimizing selected parameters such as

transportation costs, inventory levels

25
Q

explain the management science approach to MIS

A

models for decision making and management practices

26
Q

What are the 3 behavioural approaches to MIS

A

Sociology
Economics
Psychology

27
Q

explain the sociology approach to MIS

A

how information systems affect individuals, groups and organizations

28
Q

explain the economics approach to MIS

A

production of digital goods, dynamics of digital markets

29
Q

explain the psychology approach to MIS

A

how humans decision makers use formal

information.

30
Q

what is the sociotechnical approach to MIS?

A

jointly optimizing both the social and technical systems used in production

Both behavioural and technical aspects need to be considered