Management in Organisation Flashcards
Management FUNCTIONS
POLC
-Planning
-Organizing
-Leading
-Controlling
What is Management
Attainment of organizational goals in an effective and efficient manner through planning, organizing, leading and controlling organizational resources.
What can Effective Managers do?
- Engage employees’ hearts, minds and energy
- See change as natural
- Inspire vision and cultural values that allow people to create a collaborative and productive workplace.
Explain Planning in management functions
involves the development of forecasts, objectives, policies, programs, procedures, schedules and budgets.
Explain Organizing
refers to the development of a rule-based structure that identifies the activities necessary to achieve organizational goals, assigns these activities, and delegates authority/ relationships in the organization.
Explain Leading
- Leading is when managers continuously guide and direct their subordinates.
- This involves communicating, motivating, decision-making and supervising
Explain Controlling
involves ensuring that the objectives and plans for the organization are accomplished.
Explain five Management Competencies for Today’s World
(OAMLD)
Overseeing World
Accomplish Task
Managing Relationship
Leading
Designing
Management Competencies for Today’s World in
[Overseeing Work]
Controller ➡️ Enabler
Management Competencies for Today’s World in
[Accomplish Task]
Supervising individuals ➡️ Leading Team
Management Competencies for Today’s World in
[Managing Relationship]
Conflict and Competition➡️Colloboration
Management Competencies for Today’s World in
[Leading]
Autocratic 专制➡️Empowering 赋权
Management Competencies for Today’s World in
[Designing]
Maintaining Stability➡️Launch for change
What do managers do?
- Set Objectives
- Organize
- Motivate and Communicate
- Measure
- Develop people
Difference between effectiveness and effiency in organizational (company) performance 效率和高效
Organisational effectiveness:
Degree to which the company achieves a stated goal
(how much do you achieve)
**Organisational efficiency:*
Refers to the amount of resources used to achieve a company goal
(how long/ how fast)
What are the three categories of management skills?
- Technical Skills
- Human Skills
- Conceptual Skills
Explain Technical Skill
The skill of using tools, techniques and methods that are specialized to a specific field.
Explain Human Skill
The mental ability to integrate and coordinate the organization’s activities and goals.
Explain Conceptual Skill
The ability to understand, cooperate with, and motivate subordinates.
How to Make the Leap: Becoming a New Manager
- Performers often become managers
- move from doer to coordinator
- Successful managers build teams and network
Identify the personal challenges faced by new managers and the ways to overcome them.
- specialist; performs specific tasks➡️generalist; coordinates diverse(multiple) tasks
- Get things done through own efforts➡️Get things done through others
- An individual actor➡️A network builder
- Work relatively independently➡️Works in highly interdependent manner
Types of Management
Vertical and Horizontal
What managers have in Vertical Managers
- First Level or supervisory managers
- Middle Managers
- Top Managers
What managers have in Horizontal Managers
- General managers
- Functional managers
- Project managers
- Line managers
- Staff managers
Explain First level or supervisory managers
Responsible for **production of goods and services*
Explain Middle managers
Responsible for business units and major departments
Explain Top managers
Responsible for the entire organization
Explain General managers
Several departments that perform different functions
Explain Functional managers
Responsible for departments that perform a single task
Explain Project managers
Responsible for temporary work projects involving people from different functions and levels
Explain Line managers
Responsible for departments that perform **a core function of the organization*
Explain Staff managers
Responsible for departments that support the organization’s line departments with specialized advisory or support functions
Explain the responsibilities of different level of management do
Top managers
Planning, decision making
Middle managers
Communicating, connecting
Lower management
Supervising, reporting
How many and what are the categories of management roles? How many manager roles?
3 categories:
Interpersonal, Information, Decisional
10 Manager Roles
Manager roles of [Interpersonal]人际关系
(FLL)
Figurehead
Leader
Liaison
Manager roles of [Information]资讯
(MDS)
Monitor
Disseminator
Spokesperson
Manager roles of [Decisional]决策(NERD)
Negotiator
Entrepreneur
Resources Allocator
Disturbance Handler
