Management and Leadership

Question 1

Manager

Answer 1

Responsible for setting objectives, organisation resources and motivating staff so that the organisation’s aims are met.

Question 2

Leadership

Answer 2

The art of motivating a group of people towards achieving a common objective
Example: Jeff Bezos, CEO - AMAZON

Question 3

Autocratic Leadership

Answer 3

A style of leadership that keeps all decision - making at the centre of the organisation.
Example: Donald Trump of Trump Organization

Question 4

Democratic Leadership

Answer 4

A leadership style that promotes the active participation of workers in taking decisions.
Example: Apple Inc - Apple survived because Steve Jobs learned how to adapt. He
became a democratic/participative leader.

Question 5

Paternalistic Leadership

Answer 5

A leadership style based on the approach that the manager is in a better position than the workers to know what is best for an organisation.

Question 6

Laissez - faire Leadership

Answer 6

A leadership style that leaves much of the business decision - making to the workforce - a “hands - off” approach and the reverse of the autocratic style.
Example: Warren Buffet - Buffet very much stays hands-off with his management style because he has surrounded himself with people that he knows can perform their job adequately and creatively without his help.

Question 7

Informal Leadership

Answer 7

A person who has no formal authority but has respect of colleagues and some power over them.

Question 8

Emotional Intelligence (EI)

Answer 8

The ability of managers to understand their own emotions, and those of the people they worth with, to achieve better business performance.