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management Flashcards

1
Q

what makes communication appropraite

A

right volume?
tight type of information (written verbal etc)?
right time? (regular or sporadic?)
right level of content ( understanding?)
summarative?

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2
Q

Give me the five different stage gates and explain a little

A

PFDVC
1. proposal
2. feasibility
3. Development.
4. Validation
5. Commercialisation

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3
Q

what are the 5 orders of Maslows hierachy of needs

A

PSLES
1. Psychological needs
2. Safety
3. Love and belonging
4.Esteem
5. Self actualisation

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4
Q

Give me blanchards siituational leadership model in order of 1,2,3 4 and what type of curve does it represent?

A
  1. Directing
  2. Coaching
  3. Supporting
  4. Delegating
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5
Q

give 5 characteristics of technical people

A
  1. cant take criticism
  2. attached to their designs
  3. Do not know when to stop improving their designs
  4. They want to do what they like
  5. individualistic
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6
Q

Explain the tuckman model of forming give it to me step by step

A
  1. forming
  2. Storming
  3. Norming
  4. Performing
  5. Adjourning
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7
Q

explain to me the kubler-ross change curve

A
  1. shock (sudden change)
  2. denial (looking for evidence that it is not true)
  3. Frustration (angry things differ) : communicate
  4. Depression (low mood, lacking energy): motivates
  5. Experiment (develop capability)
  6. Decision (share knowledge)
  7. Integration
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8
Q

What are the different levels of technology transfer?

A

FADDC
1. Fundamental research
2. Applied research
3. Demonstration and testing
4. Development
5. Commercialisation

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9
Q

What is matrix management?

A

management where employees have multiple managers typically two, (one that corresponds to their discipline which could involve a project team and what that involves lets say a career manager to help them with growth and everything related)

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10
Q

give me the pros of a matrix mangement

A
  1. enables cross department working together
  2. Assembles best skill for the problem
  3. makes reorganisation easier
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11
Q

cons of matrix management

A
  1. Complexity an overhead
  2. more complicated stakeholder management
  3. Difficulty staying organised and efficient
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12
Q

Whats technology management?

A

Technology management refers to the planning, design, optimisation, operation and control of technology products, processes and services in order to manage the use of technology for human advantage.

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13
Q

technology strategy

A

A set of plans, decision and actions to manage technology resources and align them with organisational objectives

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14
Q

List the technology strategies

A

technology forecasting (predicting future trends and devs)
technology roadmap ( plans to adopt f technologies)
technology project portfolio ( task organisation is currently taking ones for the future)
technology product portfolio (products now and ones for the future)
technology Intellectual property management
technology resource development
technology skills development
technology legislation

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15
Q

four parts of technology management

A

technology strategy
technology innovation
technology governance
technology operations

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16
Q

technology innovation

A

research and development
IP protection
innovation culture

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17
Q

technology governance

A

Standards and policies
performance management
vendor management

18
Q

technology operations

A

infrastructure
security management
data management
application managment

19
Q

What are the 4 types of Intellectual property

A
  1. copyright
  2. patent
  3. Trademarks
  4. Design rights
20
Q

what do copyrights protect?

A

protects creative works of authorship

21
Q

whats do patents protect?

A

products, projects and processes

22
Q

give the value

A
  1. patent
  2. registered design
  3. trademarks
  4. design rights
  5. copy rights
23
Q

requirements for filing patent

A
  1. secrecy
  2. unique, novel, non obvious
  3. not previously disclosed
  4. capable of industrial application
24
Q

Patent application proces

A
  1. Apply for the patent
  2. preliminary exam done by the patent company
  3. file request for search
  4. search application given back
  5. publish application
  6. file request for examination
  7. examination carried out
  8. patent either granted or rejected
  9. renewal fees are paid
25
what is a contract?
a contract is a legally binding agreement that recognises and governs the rights and duties of the parties involved.
26
what are the 5 characteristics to constitute a legal contract
1. Legal purpose 2. Mutual agreements 3. consideration 4. competent parties 5. Genuine Assent
27
common issues in contracts and explain them
1. consequential loss 2. Liabilities
28
Name two types of contracts
1. open-ended contracts 2. Limited time contracts
29
Give the terms types in contracts
1. Statutory terms 2. Express terms 3. Incorporated terms
30
give me some express terms
place, pay, commencement date, hours of work , job title, name of the party
31
what are the different way of termination of a contract
1. by completion 2. by agreement 3. expiry of a fixed term 4. automatic termination 5. resignation 6. dismissal
32
whats export control?
Export control is the legislation that regulates the export of software, goods and technology,
33
what do consider when exporting something
1. what am I exporting 2. who is receiving it
34
what is dual use
Goods and software that are created for civilian purposes, but have the potential for WMD
35
whats an export
product, service and technology transported along a different border
36
what are the main business systems management relating to?
Quensh 1. quality 2. environment 3. Security 4. health and safety
37
whats ISO 9001
ISO 9001: (Quality Management System) 1. clearly defined business: processes, procedures and documentation, to help assure high standards of delivery 2. demonstrates commitment to creating products/services to declared standards 3. Encourages continual improvemenrt
38
What is ISO 14001
ISO4001 is the Environmental Management System. 1. Demonstrates awareness of environmental impacts and commitment to continual improvement 2. compromises : processes, procedures and documentation, to help increase sustainability and negate impact on environment 3. Demonstrates commitment to creating products/services in a sustainable manner
39
What is ISO 27002
ISO 27002 addressing security management 1. Effective management of security and data 2. Continual improvement approach setting out policies, procedures, processes to assess and manage associated risks to information security dealing with remedial action and preventative action
40
What is ISO 45001
globally recognised system to manage health and safety. PDCA Plan do check act

engineering manangement (2 decks)

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