Management

Question 1

What is leadership in a business? Name 2 facts.

Answer 1

• A business leader is to provide the overall vision and goals of the business
• Leaders have the ability to inspire and motivate others

Question 2

What is management in a business? Name 2 facts.

Answer 2

• Management organise employees to achieve goals

- They set up systems and procedures to keep the organisation function optimally

Question 3

What is management’s role in an organisation? Name 1 fact.

Answer 3

Management’s role in an organisation is an administrator

Controlling/Directing people and resources according to achieve objectives

Question 4

What is leadership’s role in an organisation? Name 1 fact.

Answer 4

Leaderships’ role in an organisation is a motivator of change

Motivate, guide and communicate.

Question 5

What is management’s purpose?

Answer 5

A function.

Question 6

What is leadership’s purpose?

Answer 6

A relationship.

Question 7

What are the 4 functions of management?

Answer 7

P: Planning
O: Organising
L: Leading
C: Controlling

Question 8

What are the 4 functions of leadership?

Answer 8

Setting vision
Inspiring
Communicate ideas
Gaining acceptance

Question 9

Give 3 examples of management.

Answer 9

Drawing up budgets
Business plan
Monitor progress in people

Question 10

Give 2 examples of leadership.

Answer 10

New business strategies

Recognise potential

Question 11

What is planning?

Answer 11

The process in which a manager considers the future, sets objectives, and decides how to carry out the activities if the business to achieve its goals and objectives.

Question 12

Name 3 tasks that are involved in planning.

Answer 12

1. Get all the information needed for planning
2. Analyse information and set long-term goals
3. Consider different plans to achieve goals
4. Choose the best plan and decide on the action to be taken
5. Decide on a back-up plan
6. Implement the chosen plan
7. Follow-up to make sure the plan is successful
   (Any 3)

Question 13

What is organising?

Answer 13

Management needs to combine the factors of production in such a way that the objectives of the business are met.

Question 14

What is leading? (For management)

Answer 14

Plans are implemented and employees are helped to

understand what they have to do and how they have to do it to achieve their goal.

Question 15

What is controlling?

Answer 15

Actual results are compared with the standards that were set during planning.
It is about making sure that activities are carried out according
to plan
Done through careful observation and feedback

Question 16

What are the 3 levels of management?

Answer 16

1. Top-level management
2. Middle-level management
3. Lower-level management

Question 17

What is the function of the TOP LEVEL management?

Answer 17

It is responsible for managing the overall goals and policies for an organization and devotes their time on planning and synchronizing functions.

Question 18

What is the function of the MIDDLE LEVEL management?

Answer 18

They are responsible for the functioning of their department. They devote more time to organizational and directional functions.

Question 19

What is the function of the LOWER LEVEL management?

Answer 19

They are responsible for directing and controlling function of management.

Question 20

Name 4 characteristics of a good manager.

Answer 20

• Qualified for his or her job
• Has good people skills
• Is trustworthy
• Willing to put extra effort into the job
• Makes sure that his or her employees are happy in their jobs
• Takes responsibility for things
• Is always punctual and organised
• Sets a good example to others
• Has a positive attitude
(Any 4)

Question 21

What are the 3 styles of management?

Answer 21

1. Democratic
2. Autocratic
3. Laissez-faire

Question 22

Describe a democratic manager.

Answer 22

• Employees included in decision making.

* Participative style and centered around people

Question 23

Describe an autocratic manager.

Answer 23

• Management makes all decisions

* Centered around the leader

Question 24

Describe a laissez-faire manager.

Answer 24

• Employees allowed to make own decisions

Question 25

Name 4 advantages of a democratic manager.

Answer 25

• Employees involved
• Variety of skills and inputs
• Greater variety of ideas
• Encourages innovation

Question 26

Name 4 advantages of an autocratic manager.

Answer 26

• Quick decision making
• Effective when employees are unskilled
• Good for crisis situations
• Practical in large businesses

Question 27

Name 3 advantages of a laissez-faire manager.

Answer 27

• Employees make the decisions
• Employees are empowered and motivated
• Variety of skills and input

Question 28

Name 3 DISadvantages of a democratic manager.

Answer 28

• Incorrect decisions can be taken if employees inexperienced
• Discussions can take time
• Not effective in times of crisis

Question 29

Name 3 DISadvantages of an autocratic manager.

Answer 29

• Clear division between management and staff
• Poor motivation and productivity
• Little input from employees

Question 30

Name 3 DISadvantages of a laissez-faire manager.

Answer 30

• Incorrect decisions can be taken if employees
inexperienced (same as democratic)
• Employees can lose focus
• Can be time consuming