Management Flashcards
What is leadership in a business? Name 2 facts.
- A business leader is to provide the overall vision and goals of the business
- Leaders have the ability to inspire and motivate others
What is management in a business? Name 2 facts.
- Management organise employees to achieve goals
- They set up systems and procedures to keep the organisation function optimally
What is management’s role in an organisation? Name 1 fact.
Management’s role in an organisation is an administrator
Controlling/Directing people and resources according to achieve objectives
What is leadership’s role in an organisation? Name 1 fact.
Leaderships’ role in an organisation is a motivator of change
Motivate, guide and communicate.
What is management’s purpose?
A function.
What is leadership’s purpose?
A relationship.
What are the 4 functions of management?
P: Planning
O: Organising
L: Leading
C: Controlling
What are the 4 functions of leadership?
Setting vision
Inspiring
Communicate ideas
Gaining acceptance
Give 3 examples of management.
Drawing up budgets
Business plan
Monitor progress in people
Give 2 examples of leadership.
New business strategies
Recognise potential
What is planning?
The process in which a manager considers the future, sets objectives, and decides how to carry out the activities if the business to achieve its goals and objectives.
Name 3 tasks that are involved in planning.
- Get all the information needed for planning
- Analyse information and set long-term goals
- Consider different plans to achieve goals
- Choose the best plan and decide on the action to be taken
- Decide on a back-up plan
- Implement the chosen plan
- Follow-up to make sure the plan is successful
(Any 3)
What is organising?
Management needs to combine the factors of production in such a way that the objectives of the business are met.
What is leading? (For management)
Plans are implemented and employees are helped to
understand what they have to do and how they have to do it to achieve their goal.
What is controlling?
Actual results are compared with the standards that were set during planning.
It is about making sure that activities are carried out according
to plan
Done through careful observation and feedback
What are the 3 levels of management?
- Top-level management
- Middle-level management
- Lower-level management
What is the function of the TOP LEVEL management?
It is responsible for managing the overall goals and policies for an organization and devotes their time on planning and synchronizing functions.
What is the function of the MIDDLE LEVEL management?
They are responsible for the functioning of their department. They devote more time to organizational and directional functions.
What is the function of the LOWER LEVEL management?
They are responsible for directing and controlling function of management.
Name 4 characteristics of a good manager.
• Qualified for his or her job • Has good people skills • Is trustworthy • Willing to put extra effort into the job • Makes sure that his or her employees are happy in their jobs • Takes responsibility for things • Is always punctual and organised • Sets a good example to others • Has a positive attitude (Any 4)
What are the 3 styles of management?
- Democratic
- Autocratic
- Laissez-faire
Describe a democratic manager.
- Employees included in decision making.
* Participative style and centered around people
Describe an autocratic manager.
- Management makes all decisions
* Centered around the leader
Describe a laissez-faire manager.
• Employees allowed to make own decisions
Name 4 advantages of a democratic manager.
- Employees involved
- Variety of skills and inputs
- Greater variety of ideas
- Encourages innovation
Name 4 advantages of an autocratic manager.
- Quick decision making
- Effective when employees are unskilled
- Good for crisis situations
- Practical in large businesses
Name 3 advantages of a laissez-faire manager.
- Employees make the decisions
- Employees are empowered and motivated
- Variety of skills and input
Name 3 DISadvantages of a democratic manager.
- Incorrect decisions can be taken if employees inexperienced
- Discussions can take time
- Not effective in times of crisis
Name 3 DISadvantages of an autocratic manager.
- Clear division between management and staff
- Poor motivation and productivity
- Little input from employees
Name 3 DISadvantages of a laissez-faire manager.
• Incorrect decisions can be taken if employees
inexperienced (same as democratic)
• Employees can lose focus
• Can be time consuming
