Making marketing decisions Flashcards

(47 cards)

1
Q

The design mix

A
  • function
  • cost
  • appearance
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Product lifestyle

A
  • introduction
  • growth
  • maturity
  • decline
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Extension strategies

A

increase the life of a product this could involve slightly changing the product so it has a fresh appeal

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Some examples of extension strategies are:

A
  • new marketing campaign
  • a modified product
  • changed packaging
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Product differentiation

A

making a product stand out from its competitors

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Product differentiation is important because it helps businesses:

A
  • position their products
  • target different market segments
  • gain an advantage over rivals
  • allows customers to see their needs are being met more effectively than by a competitor
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

What differentiates a product?

A
  • unique and catchy name
  • quality
  • design, formulation or function
  • packaging
  • customer service
  • differentiation across the value chain
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

Value chain

A

the full lifecycle of a product or process, including material sourcing, production, consumption and disposal/recycling processes.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

The pricing strategy adopted by a business has a direct impact on

A
  • customers perceptions on quality and value
  • businesses profitability
  • demand of products and services
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

What are some types of pricing?

A
  • premium
  • competitive
  • low
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

When might a low price be used?

A
  • generic/non branded product
  • to encourage product trail
  • first launch
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

What are the impacts of a business trying to improve its profits by increasing the price?

A
  • succeed- customers must perceive the business to be of sufficiently high value in relation to competition
  • fail- sales volume fall
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

What two pricing strategies might a business adopt?

A
  • volume strategy
  • margin strategy
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

What is a margin strategy?

A

involves setting a high price that achieves a high profit margin

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

What is a volume strategy?

A

setting a price with a low profit margin that requires high sales volumes to be profitable

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

What must a business with a high volume low margin strategy be able to do?

A
  • keep costs low
  • have the facilities to produce and distribute large quantities of
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

What must a business with a low volume high margin strategy be?

A
  • high in quality
  • good brand image
  • premium market
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

What influences pricing strategies?

A
  • competition
  • market segment
  • products life cycle
  • costs
  • branding
  • technology
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

Why do businesses use promotional techniques?

A
  • create customer awareness
  • create interest
  • create desire
  • boost sales
  • build a strong brand image
20
Q

What methods are there of promotion?

A
  • advertising
  • sponsorship
  • product trails
  • special offers
  • public relations
21
Q

What are some examples of advertisement?

A
  • radio
  • magazine
  • posters
  • websites
  • displays
  • TV ads
22
Q

What is the benefit of advertising?

A

grab customers attention if the location and medium is right for the business

23
Q

What is the drawback to advertising?

A
  • expensive
  • difficult to work out the impact on sales
24
Q

What are some examples of sponsorship?

A
  • sporting events
  • music festivals
  • educational or environmental causes
25
What is the benefit to using sponsors?
- provide the business with exposure - associates it with a good cause
26
What is the drawback to sponsorship?
communicates little information
27
What are some examples of product trials?
- free miniatures - product testing - samples
28
What is the benefit to using product trials ?
encourage customers to use a product / service they wouldn’t otherwise
29
What is the drawback to product trials?
expensive to give away free products
30
What are some examples of special offers?
- buy one get one free (GOGOF) - free prize draws - discount sales
31
What are the benefits to special offers?
- boost short term sales - clear stock levels
32
What is the drawback to special offers?
not sustainable in the long term as it will reduce profits
33
What is an example of public relations?
using a recognisable logo
34
What is the benefit of public relations?
encourages customers to connect with the brand, trust it and become loyal to it
35
What are the drawbacks to public relations?
- takes a long time to develop - brand images are fragile to bad publicity
36
How may a business benefit from having a strong brand?
- easy recognition and known representation - may associate positive characteristics - increase brand loyalty - first choice - increased trust - charge premium
37
What are four examples of technology in promotion?
- social media - apps - email - targeted advertising
38
What are the two channels of distribution?
- retailing - e tailing
39
Retailing looks like?
- manufacturer - retailer - customer - retailer - customer
40
E-tailing looks like?
- manufacturer - customer - manufacturer - third party - customer
41
What are the benefits of retailing?
- opportunity to browse and try products - offers point of sale promotion - provide customers with help and advice - enjoy the experience
42
What are the benefits of e tailing?
- don’t have to own a retail space - 24/7 purchases - global access - compete without needing a retail space
43
What must a business consider when choosing a location?
- cost - proximity to competitors - proximity to the labour market - proximity to resources and transport links
44
What are the four elements of the marketing mix?
- product - place - price - promotion
45
What would happen to a business’s marketing strategy if aspects of the marketing mix don’t link?
fail
46
Product- a product with unique features and a strong brand can be . . .
highly desirable
47
Place- a highly visible and convenient location can
attract customers other businesses can’t