Making complaints Flashcards
1
Q
you say that you do not like sth or are not happy with it. شکایت
A
complaint
2
Q
a small machine or useful tool ابزار
A
gadget
3
Q
If a machine works, it goes
correctly or does what it should do.
A
work
4
Q
money that is paid back to you because you are not happy with the goods you bought. or you have paid too much.
A
refund
5
Q
a piece of paper or an electronic document that shows you have paid for sth
A
receipt
6
Q
give one thing and get another thing for it تبادل
A
exchange (for sth)
7
Q
a group of things of the same kind that belong together:
A
set
a set of keys
8
Q
sth that Is wrapped In paper, cardboard or plastic. parcel
A
package
9
Q
take goods, letters, etc. to the person they have been sent to
A
deliver
