Making A Complaint - The Problem Flashcards

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1
Q

I am sorry to inform you that I am not at all satisfied with my stay in your hotel

A

J’ai le regret de vous informer que je ne suis pas du tout satisfaite de mon séjour chez vous

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2
Q

I am sorry to inform you that I am not at all satisfied with the service in your restaurant

A

J’ai le regret de vous informer que je ne suis pas du tout satisfaite du service dans votre restaurant

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3
Q

I am sorry to inform you that

A

J’ai le regret de vous informer que

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4
Q

I am not at all satisfied

A

je ne suis pas du tout satisfaite

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5
Q

With my stay in your hotel

A

de mon séjour chez vous

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6
Q

With the service in your restaurant

A

du service dans votre restaurant

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7
Q

On arrival at the hotel, I discovered that there was no hot water

A

En arrivant à l’hôtel, j’ai découvert qu’il n’y avait d’eau chaude

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8
Q

On arrival at the hotel

A

En arrivant à hôtel,

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9
Q

I discovered

A

J’ai découvert

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10
Q

There was no hot water

A

il n’y avait d’eau chaude

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11
Q

On arrival at the hotel, I discovered that the shower didn’t work

A

En arrivant à l’hôtel, j’ai découvert que la douche ne marchait pas

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12
Q

The shower didn’t work

A

La douche ne marchait pas

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13
Q

On arrival at the hotel, I discovered that the room was dirty

A

En arrivant à l’hôtel, j’ai découvert que la chambre était sale

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14
Q

The room was dirty

A

La chambre était sale

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15
Q

Our waiter forgot our starters and was rude to us

A

Notre serveur a oublié nos entrées et il était impoli avec nous

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16
Q

Our waiter forgot

A

Notre serveur a oublié

17
Q

He was rude to us

A

Il était impoli avec nous

18
Q

I am sorry to inform you that I am not at all satisfied with my purchase

A

J’ai le regret de vous informer que je ne suis pas du tout satisfaite de mon achat

19
Q

With my purchase

A

De mon achat

20
Q

When I got home, I discovered that it did not work

A

Quand je suis rentrée chez moi j’ai découvert qu’il/elle ne marchait pas

21
Q

When I got home

A

Quand je suis rentrée chez moi

22
Q

I discovered that it did not work

A

j’ai découvert qu’il/elle ne marchait pas

23
Q

I’m afraid I have to complain about my stay in your establishment

A

Je regrette d’avoir à me plaindre de mon séjour dans votre établissement

24
Q

I’m afraid I have to complain

A

Je regrette d’avoir à me plaindre

25
Q

About my stay

A

De mon séjour

26
Q

In your establishment

A

Dans votre établissement

27
Q

The services advertised did not correspond to the services offered

A

Les prestations annoncées ne correspondaient pas aux prestations

28
Q

The services advertised

A

Les prestations annoncées

29
Q

Did not correspond

A

ne correspondaient pas

30
Q

To the services offered

A

aux prestations