Maintenance Management (3) Flashcards

1
Q

What is a management policy?

A

A management policy outlines the guidelines and principles that govern an organization’s operations.

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2
Q

What should an organization put in place for maintenance management in the absence of a policy?

A

An organization should establish clear procedures and guidelines to ensure proper maintenance management obligations are met.

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3
Q

Why is a maintenance management policy and associated procedures important?

A

They provide a structured approach to managing maintenance activities, ensuring compliance and efficiency.

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4
Q

What are your maintenance objectives and priorities?

A

Maintenance objectives typically include ensuring safety, compliance, and operational efficiency, while priorities may vary based on organizational needs.

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5
Q

How did you deliver your maintenance management policy?

A

The policy was communicated through training sessions and distribution of documentation to relevant stakeholders.

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6
Q

How did you establish the key areas of focus for maintenance?

A

Key areas of focus were established through a needs assessment and stakeholder consultation.

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7
Q

What are your maintenance management priorities?

A

Priorities may include safety, compliance, cost-effectiveness, and minimizing downtime.

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8
Q

How did legislation govern your maintenance management plans?

A

Legislation provided the framework for compliance and safety standards that must be adhered to in maintenance planning.

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9
Q

How did you price the forecast maintenance work?

A

Pricing was based on historical data, market rates, and resource availability.

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10
Q

How did you decide on an adequate maintenance management annual budget?

A

The budget was determined by analyzing past expenditures, projected needs, and available resources.

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11
Q

How did you differentiate between maintenance and capital works?

A

Maintenance works are ongoing repairs and upkeep, while capital works involve significant improvements or new constructions.

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12
Q

How can statutory and regulatory compliance requirements impact maintenance management plans?

A

They dictate the standards and practices that must be followed, influencing resource allocation and planning.

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13
Q

What records do you hold about maintenance works?

A

Records typically include work orders, inspection reports, and maintenance logs.

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14
Q

What is the difference between planned, reactive, and statutory works?

A

Planned works are scheduled maintenance, reactive works are responses to unexpected issues, and statutory works are required by law.

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15
Q

How can customer satisfaction surveys be useful?

A

They provide feedback on maintenance services and help identify areas for improvement.

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16
Q

What is a component lifecycle?

A

A component lifecycle refers to the stages a component goes through from installation to disposal.

17
Q

What is a building structure?

A

A building structure is the physical framework that supports and encloses a building.